Kenwood EZ900HDS, Ez700SR Disc source, MP3/WMA source, HD Radio source, Sirius source

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Troubleshooting Guide

Disc source

?"AUX EXT" is displayed without achieving External disc control mode.

Unsupported disc changer is connected.

Use the disc changer mentioned in the <About CD players/disc changers connected to this unit> (page 4) of the section on <Safety precautions>.

?The specified disc does not play, but another one plays instead.

The specified CD is quite dirty.

Clean the CD.

The disc is loaded in a different slot from that specified.

Eject the disc magazine and check the number for the specified disc.

The disc is severely scratched.

Try another disc instead.

?Can’t remove disc.

The cause is that more than 10 minutes has elapsed since the vehicle ACC switch was turned OFF.

The disc can only be removed within 10 minutes of the ACC switch being turned OFF. If more than 10 minutes has elapsed, turn the ACC switch ON again and press the Eject button.

?The disc won’t insert.

There’s already another disc inserted.

Press the [0] button and remove the disc.

?Direct Search can’t be done.

Another function is ON.

Turn Random Play or other functions OFF.

?Track Search can’t be done.

For the discs/folders first or last song.

For each disc/folder, Track Search can’t be done in the backward direction for the first song or in the forward direction for the last song.

MP3/WMA source

?Cannot play an MP3/WMA.

The media is scratched or dirty.

Clean the media, referring to the CD cleaning of the section on <About CDs> (page 7).

?The sound skips when an MP3/WMA is being played.

The media is scratched or dirty.

Clean the media, referring to the CD cleaning of the section on <About CDs> (page 7).

The recording condition is bad.

Record the media again or use another media.

?The MP3/WMA track time isn’t displayed correctly.

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There are times when it isn’t displayed correctly according to the MP3/WMA recording conditions.

HD Radio source

?No sound can be heard, or the volume is low.

The preset broadcast station is not transmitting in the mode that was set with <Receive mode Setting> (page 30).

Please set <Receive mode Setting> to "Auto".

In digital AM broadcasting, receive mode switches between stereo and monaural too often.

Receiving condition is bad or unstable. Stereo is chosen when receiving condition is good, and it switches to monaural when the condition becomes bad.

In digital broadcasting, receive mode switches between "DIGITAL" and "ANALOG" too often.

Receiving condition is bad or unstable. <Receive mode Setting> (page 30) is chosen the "Analog" when receiving condition is bad.

HD Radio tuner is connected to KCA-S210A or other units (Ez700SR).

Connect the HD Radio tuner directly to the control unit.

?Radio reception is poor

The car antenna is not extended.

Pull the antenna out all the way.

The antenna control wire is not connected.

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

SIRIUS source

If you use this for the first time, it may be difficult to receive signals in the beginning. In such a case, leave the SIRIUS source ON for 3 minutes and turn it OFF and ON.

?No broadcast can be received.

The Sirius antenna in not connected.

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

No subscription is established.

Subscribe to SIRIUS. Refer to <Activating your SIRIUS subscription> (page6).

The messages shown below display your systems condition.

EJECT:

No disc magazine has been loaded in

 

the changer. The disc magazine is not

 

completely loaded.

 

Load the disc magazine properly.

 

No CD in the unit.

 

Insert the CD.

No Disc:

No disc has been loaded in the disc

 

magazine.

 

Load a disc into the disc magazine.

TOC Error:

No disc has been loaded in the disc

 

magazine.

 

Load a disc into the disc magazine.

 

The CD is quite dirty. The CD is upside-

 

down. The CD is scratched a lot.

 

Clean the CD and load it correctly.

E-05:

The CD is upside-down.

 

Load the CD correctly.

Blank Disc:

Nothing has been recorded on the MD.

No Track:

No tracks are recorded on the MD,

 

although it has a title.

No Panel:

The faceplate of the slave unit being

 

connected to this unit has been removed.

 

Replace it.

E-77:

The unit is malfunctioning for some reason.

 

Press the reset button on the unit. If the

 

"E-77" code does not disappear, consult

 

your nearest service center.

Mecha Error:

Something is wrong with the disc

 

magazine. Or the unit is malfunctioning for

 

some reason.

 

Check the disc magazine. And then

 

press the reset button on the unit. If the

 

"Mecha Error" code does not disappear,

 

consult your nearest service center.

Hold Error:

The protective circuit in the unit activates

 

when the temperature inside the

 

automatic disc changer exceeds 60°C

 

(140°F), stopping all operation.

 

Cool down the unit by opening

 

the windows or turning on the air

 

conditioner. As the temperature falls

 

below 60°C (140°F), the disc will start

 

playing again.

NO NAME:

Attempted to display DNPS during the CD

 

play having no disc names preset.

Load:

Discs are being exchanged in the Disc

 

changer.

Reading:

The unit is reading the data on the disc.

NO ACCESS:

After setting it in the Disc Changer, DNPP

 

was done without having it been played at

 

least 1 time.

Waiting :

HD Radio text data is being received.

"IN" indicator is blink (page 23):

The CD player section is not operating properly.

Reinsert the CD. If the CD cannot be ejected or the display continues to flash even when the CD has been properly reinserted, please switch off the power and consult your nearest service center.

Unsupported : A MP3/WMA is played with a format that this unit can’t support.

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Protected : A copy-protected file is played.

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ANT ERROR : SIRIUS Antenna is not connected.

Make sure the antenna is connected correctly and then turn ON/OFF of the unit.

TUNER ERROR : Broadcast (SIRIUS) cannot be received due to an error in this unit.

Turn ON/OFF of the unit or press the reset button of the unit.

Make sure the antenna is connected correctly and then turn ON/OFF of the unit.

ESN ERROR : ESN (SIRIUS) is not registerd in tis unit.

Turn ON/OFF of the unit or press the reset button of the unit.

LOCKED CHANNEL : Choose the Lock Channels Broadcast (SIRIUS)

Input the Lock Code or Choose the without Lock Channels.

INVALID CHANNEL : The invalid channel was chosen (SIRIUS).

Choose another Channels.

Updating Channels : Channel information was updated (SIRIUS).

Leave the SIRIUS source ON for 3 minutes.

Subscription Updated : The subscription information (subscription, cancellation) was updated (SIRIUS).

Leave the SIRIUS source ON for 3 minutes.

42 English

English 43

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Contents Ez900HDS Ez700SR For your recordsContents 2Warning Safety precautions Activating your Sirius subscription About CDs Activating your Sirius subscriptionAcceptable media Settings for your MP3/WMA encoder and CD writerEntering ID3 tag and Contents Description Acceptable medium formatsGeneral features Auxiliary Input Display Setting Speaker SettingSwitching Display Station/Disc Naming SNPS/DNPSTuning Mode Tuner featuresTuning Subwoofer OutputPreset Tuning HD Radio control featuresDirect Access Tuning Station Preset MemoryScrolls the displayed title HD Radio featuresText Scroll Press the Scroll button for at least 1 secondSirius features Playing External Disc Sirius features CD/MP3/WMA/External disc control featuresCategory and Channel Search Pause and playTrack/File Search Playing CD & MP3/WMAFast Forwarding and Reversing Direct Track/File SearchFolder Select CD/MP3/WMA/External disc control features Menu systemDnpp Disc Name Preset Play Text/Title ScrollContrast Adjustment Manual Clock AdjustmentDSI Disabled System Indicator System Q SettingSirius Channel Skip/ Lock Setting Receive mode SettingCrsc Clean Reception System Circuit S. Bass Management SystemCD Read Setting Sirius Lock Code SettingBuilt-in Auxiliary input Setting AMP ControlBasic Operations of remote English Accessories Installation ProcedureBattery + Ez900HDS/Ez700SRJapanese cars InstallationMounting the Sirius Antenna Screwing the Faceplate on the UnitGeneral Removing the Unit Troubleshooting GuideRemoving the hard rubber frame Tuner sourceHD Radio source Disc sourceMP3/WMA source Sirius sourceSpecifications