Redring 650 What to do if things go wrong, Water too HOT, Water too Cold, Spray pattern poor

What to do if things go wrong

SELF HELP

If the shower is unsatisfactory, make the following checks before calling out the contractor. Any of these adjustments could restore the performance

	Increase water flow by adjusting the
a) Water too HOT	temperature control clockwise.
	Clean spray plate holes. (Select outer or
	combination spray patterns).
	Switch power to MEDIUM setting.
	Increase pressure of water supply e.g. fully
	open service valve or stop cock. Check hose is
	not kinked restricting the water flow.
	Decrease water flow by adjusting the
b) Water too COLD	temperature control anti-clockwise.
	Select inner or outer spray patterns only.
	Switch power to HIGH setting.
	Clean spray plate and flush heater with
c) Spray pattern poor	handset removed. Select inner / outer spray
	pattern.
	Check power setting lights are on
d) Water goes cold while using shower	Check water pressure has not fallen so far as
	to let pressure switch cut out, e.g. another tap
	drawing water off. Raise position of handset.
	Please contact our spares department on
e) Broken parts	0870 0102 829. Fitting instructions are
	provided with spares.
PROFESSIONAL SERVICE

If the previous checks fail to restore the performance, you should either contact the Redring Technical Advisory Service or seek the assistance of a qualified plumber and / or electrician.

The person who installed the shower is probably the best one to repair it and is certainly the person to contact if you have a problem in the guarantee period.

The following additional checklist is provided for the benefit of the qualified serviceman.

WARNING – SWITCH OFF THE ELECTRICITY AT THE ISOLATING SWITCH BEFORE REMOVING THE COVER TO MAKE CHECKS.

	Water flow restricted by blockage in filter of
a) Water too HOT	solenoid valve. Switch off water and undo
	plastic nut on elbow, loosen brass nut to swing
	elbow away from solenoid. Remove filter in
	solenoid with long nosed pliers and flush
	clean.
	Check circuit through thermal cut-out
b) Water too COLD	Check circuit through microswitch on the
	pressure switch
	Check each element circuit.
	Check tightness of electrical connections.
	Check for cause of high pressure and remove
c) Water leaks from burst pressure relief	it. Blockage on outlet i.e. blocked spray plate.
valve	Replace the pressure relief disc.
	Check the circuit through the solenoid coil.
d) Water does not flow when button “A”	Check circuit through microswitch
“B” or “C is pressed	Possible PCB fault, if defective, then replace.
	Power supply not reaching shower.	5