Visually Impaired Console

All Datapulse applications are certified as Nortel Compatible Products and are scalable with a simple upgrade path to IP. Our portfolio includes:

The Intuition suite of operator console software for efficient, professional call handling and excellent service

Fixed and mobile call logging, costing and management and reporting over the web. Both CPE and hosted

Interactive applications for Nortel’s IP phones

Click-to-dial from any desktop application or file

Workforce Management to increase productivity and profits through effective management of call flow and staffing

Voice Activated Directory provides access to colleagues and customers by calling one number and saying a name

Call Recording designed exclusively for Nortel switches and the only solution available that can record both TDM and IP in the same environment

Database and directory integration that ensures information held across an organisation is consistent and up-to-date

Datapulse supplies the widest range of Nortel compatible products of any Nortel Distributor Partner

Over 25 years experience developing communication solutions that enhance Nortel platforms

Datapulse applications are supplied exclusively through Nortel channel partners across Europe, the Middle East, Africa, Australasia and the United States.

Our customer base includes 90% of the UK FTSE 100

Datapulse solutions are backed by local consultancy, installation, training and support services

Datapulse is Nortel’s applications partner of choice

Datapulse is a Microsoft Gold Partner with Unified Communications Specialisation

Screen-Based Console for Nortel’s CS1000

"We have been extremely impressed with the solution, project management and support that Datapulse has provided. The solution is exactly what we were looking for to ensure that our switchboard and reception support call management and reporting systems across the business."

Jeni Burton, Head Operator for Mediaedge:cia

Intuition has a range of features for vision impaired or blind operators. ZoomText enlarges on-screen text and enhances colour, pointers and cursers. ScreenReader reads out the text on the screen, with options for volume and speed. Intuition is also compatible with JAWS technology which speaks information that appears on-screen and can also display this information in Braille when used with refreshable Braille displays.

STANDALONE, NETWORKED OR MULTISITE OPERATOR CENTRES

Whether your business requires one operator on a standalone system or several operator centres on a network of switches located over multiple sites, Intuition is scalable to your current and future requirements.

Intuitions simple structure means it is very easy to install, upgrade and maintain, with minimal disruption.

NORTEL COMPATIBLE PRODUCT

Designed exclusively for use with Nortel’s Communication Server 1000 and IP enabled Meridian, Intuition 1000 has been certified with Compatible Product Status by Nortel on these switches.

Intuition is backed by Datapulse’s full range of professional services including consultancy, installation, training and support.

For more information about Datapulse products and services call Sales on 0870 442 4425 email us on sales@datapulse.com or log on to our website at: www.datapulse.com

Datapulse Ltd.

DATAPULSE

Progression House, Turnhams Green Park, Pincents Lane, Tilehurst, Reading, Berkshire, UK RG31 4UH T:+44 (0)870 442 4421 E:info@datapulse.com W:www.datapulse.com

© 2008 Datapulse Ltd. All trademarks are the copyright of their respective owners and their use is acknowledged and recognised. All details are subject to change without notice as part of Datapulse's continuous improvement plan.

1000 specifications

Nortel Networks 1000, commonly known as the Nortel 1000, represents a significant advancement in telecommunications technology during its era. Launched in the 1990s, this digital switch was pivotal for telecom service providers, emphasizing flexibility, scalability, and performance. Its design catered to a variety of applications, making it an ideal choice for both large corporations and smaller enterprises.

One of the standout features of the Nortel 1000 was its modular architecture. This design enabled users to customize their systems based on specific needs, easily incorporating additional modules and capabilities as required. The modularity allowed for seamless upgrades and expansions, making it a cost-effective solution for growing businesses. The Nortel 1000 also supported Voice over IP (VoIP) technology, which revolutionized traditional telephony services. By converting voice signals into digital data, it facilitated more efficient transmission over the internet, reducing costs associated with traditional long-distance calls.

In terms of reliability, the Nortel 1000 was engineered with high availability in mind. Redundant power supplies and failover mechanisms ensured that telecom services remained uninterrupted, even in the event of hardware failures. Furthermore, Nortel incorporated robust security features, including encryption and authentication protocols, to safeguard communications and protect sensitive information.

The system also supported advanced telephony features such as call forwarding, voicemail, conferencing, and automated attendant services. These features enhanced user experience and efficiency, making the Nortel 1000 an appealing choice for businesses seeking to optimize their communication processes. The switch was also capable of integrating with existing legacy systems, which mitigated the cost and complexity associated with transitioning to newer technologies.

Nortel Networks placed a significant emphasis on user-friendly management with the Nortel 1000. The intuitive interface allowed system administrators to monitor performance, configure settings, and manage users with relative ease. This focus on usability contributed to the overall appeal of the Nortel 1000 in a rapidly evolving telecommunications landscape.

In conclusion, the Nortel Networks 1000 set a benchmark for digital switching technologies in its time. Its modularity, support for VoIP, reliability, and advanced feature set made it a robust solution for modern telecommunications needs, and its legacy continues to influence the industry today.