Additional Information
What to Do if Something isn't Working
Troubleshooting
Having trouble? Something not working? Before calling for help, try these suggestions.
HAVING THIS PROBLEM? | CHECK THESE ITEMS |
No Picture | Make sure the Power cable is plugged in the wall and back of the monitor. |
(Power LED not lit) | Power button on top of the monitor should be in the ON position. |
| Disconnect the monitor from the power outlet for about one minute. |
No Picture | Make sure the computer is turned on. |
(Power LED is Amber | Make sure the |
or Yellow in color) | Make sure the monitor cable is properly connected to your computer. |
| Check to see if the monitor cable has bent pins. |
| The Energy Saving Feature may be activated. See pages 12 and 17 for more detail. |
No Picture | Make the Brightness and Contrast controls are set correctly. See page 4 for details |
(Power LED is Green | Make sure the |
in color) | Make sure the monitor cable is properly connected to your computer. |
| Check to see if the monitor cable has bent pins. |
| Make sure the computer Power button is on. |
| Unplug the monitor from the power outlet for about 3 minutes. |
Screen says
NO SYNC INPUT
when you turn on the monitor.
No Color
Color appears blotchy
Missing one or more colors
Dim Picture
Picture is too large or too small
Edges of the picture are not square
Picture has a double image
Picture is not sharp
Unstable Picture
Windows ’95 cannot find your video card
Make sure the
Check to see if the monitor cable has bent pins. Make sure the computer is turned on
If you are using a
The picture may need degaussing. See page 5 for details.
Remove any nearby magnetic objects.
Face the monitor East for best picture quality.
Check user settings of Color Temperature. See pages 8 and 9 for details.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Adjust the Brightness and Contrast controls. See page 4 for details.
Check the Video Input selection and switch from 0.7 volts to 1.0 volts or 1.0 volts to 0.7 volts. See page 11. Check your video card and the manual instructions for it. It may be a
Adjust the Horizontal and/or Vertical Size. See pages 7 and 8 for details.
The geometry controls require adjusting. See page 14 for details.
Eliminate the use of a video extension cable and/or video switch box.
Face the monitor East for best picture quality.
Check to make sure Moire is switched off. See page 12.
Increase your refresh rate. Consult your computer manual for details.
Select “Super VGA” under STANDARD DISPLAY TYPES, or contact your video card manufacturer for the right drivers.
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