Panasonic EB-TX310 operating instructions See , Text Entry

Appendix A

Problems and Solutions

Problem	Possible Cause(s)	Solution(s)
Missing incoming	Ring volume may be set	Set ring volume on.
calls	to silent.
	Phone was not	Contact your wireless service
	programmed correctly by	provider.
	dealer or carrier.
Calls dropped/	You are outside of a	Check your wireless service
disconnected	cellular service area.	provider’s coverage map (including
inadvertently		roaming areas) and try to move to a
		location within the coverage area. If
		problems persist, contact your
		wireless service provider.
	Phone automatically	Recharge the battery.
	disconnects calls when
	the battery level is low.

Unable to enter text	Phone may be in		If	shows above the right
as intended when	WORD T9 (	) mode	softkey (		), press the right softkey
pressing keys	instead of Letter (	)	(	) until	appears above it.
	mode.		(See Chapter 4, “Text Entry
			Operations”.)

Lost or forgot lock		Try entering 1234 as the lock code.
code		Check inside back cover for new lock
		code.
		Contact your wireless service
		provider.
Unable to place	Phone is off.	Confirm phone is on.
calls	Security features may be	Check Security Options settings. (See
	set so that the phone	“Call Lock” on page 60 for more
	cannot place calls.	information.)
	You are outside of a	Check your wireless service
	cellular service area.	provider’s coverage map (including
		roaming areas) and try to move to a
		location within the coverage area.
	An error was made	Confirm the number is correct.
	dialing the number.
	Service is not activated.	Contact your wireless service
		provider.

Before Requesting Help 77