Sony C6503, C6502, C6506 manual Support and maintenance, Support for your device, Computer tools

Page 109

Support and maintenance

Support for your device

Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other product-related information.

To access the Support application

1From your Home screen, tap .

2Find and tap , then select the required support item.

Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data traffic charges when using the Support application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is normally indicated by in the specific applications.

Computer tools

There are a number of tools available to help you connect your device to a computer and manage content such as contacts, movies, music, and photos.

PC Companion for Microsoft® Windows®

PC Companion is a computer application that gives you access to additional features and services which help you to:

•Transfer contacts, music, video and pictures to and from your old device.

•Update your device software.

•Back up content on your computer.

•Sync calendars between a computer and your device.

To use the PC Companion application, you need an Internet-connected computer running one of the following operating systems:

•Microsoft® Windows® 7

•Microsoft® Windows® 8

•Microsoft® Windows Vista®

•Microsoft® Windows® XP (Service Pack 3 or higher)

You can download PC Companion at www.sonymobile.com/global-en/tools/pc-companion.

Media Go™ for Microsoft® Windows®

The Media Go™ application for Windows® computers helps you to transfer photos, videos, and music between your device and a computer and to manage your content on either device. You can install and access Media Go™ from within the PC Companion application. To read more about how to use the Media Go™ application, go to http://mediago.sony.com/enu/features.

To use the Media Go™ application, you need one of these operating systems:

•Microsoft® Windows® 7

•Microsoft® Windows® 8

•Microsoft® Windows Vista®

•Microsoft® Windows® XP (Service Pack 3 or higher)

Sony™ Bridge for Mac

Sony™ Bridge for Mac is a computer application that gives you access to additional features and services which help you to:

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Contents Xperia ZL Contents Typing text Music Email account settings GmailCalendar 106 Alarm and clock 107 Bluetooth wireless technologyGetting started Find and tap Settings About phone Android versionAbout this User guide Device overviewAssembly To remove the micro SIM card To remove the SIM and memory card coverTo remove the memory card To attach the SIM and memory card cover Starting your device for the first timeTo turn on the device Find and tap Settings Add account Google Why do I need a Google account?Charging your device Battery notification light status Learning the basics Using the touchscreenTapping Touching and holdingPinching and spreading Locking and unlocking the screenSwiping FlickingHome screen Home screen panes Application screenTap Search apps Navigating applicationsSmall apps Widgets Shortcuts and folders Background and themes Find and tap Settings Personalization Status bar icons Find and tap Settings Personalization Lock screenFind and tap Settings Personalization Manage notifications Taking a screenshotNotification light Icons in the status barStatus icons To dismiss a notification from the Notification panelNotification icons Application overviewPage Downloading applications Find and tap Settings SecurityDownloading applications from Google Play Downloading applications from other sourcesInternet and networks Internet and MMS settingsBrowsing the web To browse with Google ChromeFind and tap Settings More… Internet settings Wi-FiFind and tap Settings More… Mobile networks Tap Advanced Mark the Network notification checkbox Wi-Fi settingsFind and tap Settings More… Tethering & portable hotspot Tap Advanced Tap Keep Wi-Fi on during sleepSharing your mobile data connection Controlling data usageSelecting mobile networks Find and tap Settings Data usageMark the Restrict background data checkbox Tap Connect Virtual private networks VPNsSynchronizing data on your device Tap Settings Add account Exchange ActiveSyncSynchronizing with online accounts Synchronizing with Microsoft Exchange ActiveSyncSynchronizing with Outlook using a computer Accessing settings Basic settingsSound, ringtone, and volume SIM card protection Screen settingsFind and tap Settings Security Screen lock Find and tap Settings Security Screen lock PatternScreen lock Tap ContinueDate and time Language settingsTap Sound enhancements Settings Find and tap Settings Sound Sound effectsEnhancing the sound output On-screen keyboard Typing textEditing text Entering text using voice inputApplication bar Tap Writing languages, then tap Personalizing the Xperia keyboardCalling To make a call using smart dialMaking calls To make a call by dialingShowing or hiding your phone number Receiving callsRejecting a call with a message Ongoing calls Using the call logTap Missed call Tap Hide call logRestricting calls Forwarding callsMultiple calls Voicemail Conference callsTo make an emergency call Emergency callsTo make an emergency call while the SIM card is locked Transferring contacts using an online account Transferring contacts using a computerContacts Transferring contactsSearching and viewing contacts To import contacts using Bluetooth technologyTo import contacts from a SIM card Tap , then tap Import contacts SIM cardTap Set ringtone Adding and editing contactsTap ICE In Case of Emergency Adding medical and emergency contact informationTap , then tap Edit medical info Tap ICE In Case of Emergency, then tapFavorites and groups Mark the Enable call in ICE checkboxMark the ICE in lock screen checkbox Avoiding duplicate entries in the Contacts application Sending contact informationBacking up contacts Tap Export Press , then tap Export contacts SIM cardReading and sending messages Messaging and chatTo create and send a message Download message Organizing your messagesDelete Tap , then tap Delete conversationsCalling from a message Messaging settingsInstant messaging and video chat To reply to a chat message or join a video call To start an instant message or a video callTo learn more about Hangouts To set up an email account Setting up emailTo set an email account as your default account Sending and receiving email messagesReply or Reply all Email preview paneForward Tap General Split view Organizing your email messagesTap Delete Gmail Email account settingsTap Delete account OK Tap Out of officeTransferring music to your device MusicListening to music Walkman homescreen To adjust the audio volumeTo play a song To find song-related information onlinePlaylists Sharing music on Facebook Sharing musicTap Add to Enhancing the sound Tap Settings Sound effects Sound enhancementsVisualizer Recognizing music with TrackIDTo view TrackID charts To identify music using TrackID technologyTo view TrackID charts from another region To buy a track recognized by the TrackID applicationTo delete a track from the track history Music Unlimited online serviceTo get started with Music Unlimited Listening to the radio FM radioTo listen to the FM radio To move between radio channelsFavorite radio channels Sound settingsTaking photos and recording videos CameraTap Focus mode Face detection Using Smile Shutter to capture smiling facesFace detection Adding the geographical position to your photos General camera settingsStill camera settings Self timer Still camera settings overview ResolutionFocus mode Smile ShutterImage stabilizer MeteringPreview Scene selection FlashVideo camera settings overview Video resolution Video camera settingsTo adjust the video camera settings Video stabilizer HDR videoMicrophone Night Viewing photos and videos Photos and videos in AlbumSharing and managing photos and videos Analyzing photos with faces in Album Editing photos with the Photo editor applicationTo adjust the light settings for a photo To improve a photo using advanced settingsPhoto albums To apply special effects to a photoTo view and add comments to online album content To view photos from online services in AlbumViewing your photos on a map To Like a photo or video on FacebookFind and tap Album My albums Globe Find and tap Album My albums MapsWatching videos in the Movies application VideosTo play a video in Movies To play a video on an external deviceManaging video content Transferring video content to your deviceTo get started with Video Unlimited Video Unlimited serviceMirroring the screen of your device wirelessly on a TV Mirroring the screen of your device on a TV using a cableConnectivity Tap MHL connectedFind and tap Settings Xperia Connectivity Screen mirroring Sharing content with Dlna Certified devicesPlaying files from Dlna Certified devices on your device Playing files on a Digital Media Renderer device To play a music track from your device on a DMR device To view photos or videos from your device on a DMR deviceTo turn on the NFC function To set up a connection with a DUALSHOCK3 wireless controllerTo share a music file with another device using NFC To share a contact with another device using NFCTo share a photo or video with another device using NFC To share a web address with another device using NFCConnecting to an NFC compatible device Bluetooth wireless technologyPairing with another Bluetooth device Naming your deviceSelect Bluetooth Sending and receiving items using Bluetooth technologyTap Unpair To view files you have received using Bluetooth To receive items using BluetoothControlling accessories and settings with Smart Connect Smart apps and features that save you time100 Managing devices Using your device as a walletEvent 102 Find and tap Settings Location Using location servicesFind and tap Settings Google Location Travel and mapsGoogle Maps and navigation Airplane mode Using your device with a car infotainment systemFind and tap Settings Xperia Connectivity Start MirrorLink Calendar Calendar and alarm clockTap National holidays Alarm and clockTap Weather forecast Tap Repeat Tap SnoozeSupport for your device Support and maintenanceComputer tools Updating your device using a computer Updating your device wirelesslyFind and tap Update Center System Updating your deviceFind and tap Settings Security my Xperia Activate Battery and power managementFind and tap Settings About phone Status Finding a lost deviceImproving battery time using Low battery mode Improving battery time using Stamina modeImproving battery time using Location-based Wi-Fi Find and tap Settings Power management Battery usageMemory and storage Improving battery time by queuing background dataImproving memory performance Transferring files using Media transfer mode via Wi-Fi Managing files using a computerFind and tap Settings Storage Transfer data to SD card Tap Cached data OKFind and tap Settings Xperia Connectivity USB Connectivity Backing up and restoring contentBacking up data to a computer Tap DisconnectFind and tap Back up & restore Backing up with the Backup and restore applicationFind and tap Back up & restore Tap Restore Tap Back up nowFind and tap Settings Backup & reset Factory data reset Restarting and resettingTap Reset phone Legal information Recycling your device Limitations to services and featuresSony C6502/C6503/C6506 118
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