Motorola i390 manual Account and Services Summaries, Adjustments

Page 17

Useful Information

Account and Services Summaries.

 

 

 

 

 

 

 

 

 

 

Page 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Name

 

Account Number

 

Invoice Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For Billing Inquires

 

 

XYZ Company

 

0010001000 -5

 

Feb 28, 1997

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call 1-800-639-6111

 

 

Multi-Unit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account

Summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rate

Amount

 

Total

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjustments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/28/97

Billing Error Adjustment

 

 

 

-5.45

 

 

 

 

 

 

Page 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Adjustments

 

 

 

Account Name

 

 

 

 

Account-5.45 Number

 

Invoice Date

 

 

 

 

 

 

 

 

 

Payments

 

For Billing Inquires

XYZ Company

 

 

 

 

0010001000

-5

 

 

Feb 28, 1997

 

 

 

 

 

 

 

 

 

 

 

Call 1-800-639-6111

Multi-Unit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/05/97

American Express

 

 

-2000.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/06/97

Cash

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/28/97

Check

 

 

DIGITAL CELLULAR Summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Payments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Equipment

 

 

 

 

 

 

 

 

 

Rate

Amount

 

 

 

Total

 

 

 

 

 

 

 

 

 

02/28/97

 

Monthly Access Charges

 

 

2806.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New Telephones

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/17/97

Batteries Dispatch02/15/97Units -02/28/97

2PerformanceUnits 5015.00

 

130.00Unit

40.00

 

20.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

03/01/97-03/31/97

Performance 50

 

1

 

Unit

40.00

 

40.00

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Equipment

 

03/01/97-03/31/97

Performance 100

 

2

 

Unit

60.002836.00

120.00

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Charges and Credits

 

03/01/97-03/31/97

Performance Plus 250

12

 

Unit

99.00

1188.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/28/97

 

 

Total Access Charges

 

 

-149.95

 

 

 

 

 

 

 

1368.00

 

 

 

 

 

 

 

 

 

Referral Credit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

02/28/97

NSF

Monthly Feature Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Charges and Credits

03/01/97-03/31/97

Call Forwarding

 

2

 

Units

2.95-124.95

 

5.90

 

 

 

 

 

 

 

 

 

 

 

 

 

Taxes

 

 

Total Feature Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

5.90

 

 

 

 

 

 

 

 

 

 

Federal Other Charges and Credits

 

6.000%

 

32.23

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

State Sales

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

State Emergency03/01/97User

Activation Charge1.000%

 

1

.00 Units

50.00

 

50.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Orange County 03/01/97

Promotional Airtime1.000%

 

 

8.06

 

 

 

-24.95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Long Beach

 

1.000%

 

 

1.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Champaign CountyTotal Other Charges and Credits

0.010%

 

 

1.50

 

 

 

 

 

 

 

 

25.05

 

 

 

 

 

 

 

 

 

 

Champaign Municipal

 

0.005%

 

 

.25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Urbana Airtime Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Homer Township

 

0.005%

 

 

.25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

Number

Average

Total

 

Plan

Billable

 

 

 

 

Total

 

 

 

 

 

 

 

 

 

Total Taxes

 

 

of Calls

Call Time

Min: Sec

 

Min: Sec 65.47Min: Sec

 

Rate

 

Charge

 

 

 

 

 

 

 

 

 

 

 

Usage Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Performance 50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

03/01/97-03/30/97

25

3:03

76:15

3

50:00

26:15

 

0.40

 

 

10.50

 

 

 

 

 

 

 

 

 

 

 

 

Performance 100

 

6:15

200:00

200:00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

03/01/97-03/30/97

32

0:00

 

0.35

 

 

0.00

 

 

 

 

 

 

 

 

 

 

 

 

Performance Plus 250

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

03/01/97-03/30/97

865

4:00

3460:00

 

2400:00

1060:00

 

0.30

 

 

318.00

 

 

 

 

 

 

 

 

 

 

 

Total Cellular Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

328.50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 6

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Name

 

 

 

 

Account Number

 

Invoice Date

 

 

 

 

 

 

For Billing Inquires

 

XYZ Company

 

 

 

 

0010001000

-5

 

Feb 28, 1997

 

 

 

 

 

 

Call 1-800-639-6111

Multi-Unit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detail of Call Charges (407-555-0001)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

5

Airtime 6

Long

Total

 

 

 

 

 

 

Line

 

Date

Time

Call To

 

 

 

No Called

Desc

Per

Min:Sec

Charge

 

 

Dist

Charge

 

 

 

 

 

 

1

 

02-01

07:45P

Orlando

 

 

FL

407-555-1111

CW

O

3:05

1.08

PA

 

0.46

0.46

 

 

 

 

 

 

2

 

02-02

08:12A

Dir Assist

 

FL

411

 

 

P

1:00

0.35

PA

 

0.75

0.75

 

 

 

 

 

 

3

 

02-03

08:15A

San Diego

 

CA

619-555-1113

 

P

13:55

4.87

PA

 

2.09

2.09

 

 

 

 

 

 

4

 

02-07

09:53A

Orlando

 

 

FL

407-555-1114

NN

P

12:37

4.42

PA

 

1.89

1.89

 

 

 

 

 

 

5

 

02-07

10:17A

Washington

 

DC

202-555-1115

NN

P

7:25

2.60

PA

 

1.11

1.11

 

 

 

 

 

 

6

 

02-07

10:20A

Miami

 

 

FL

305-555-1116

NN

P

33:01

11.56

PA

 

4.95

4.95

 

 

 

 

 

 

7

 

02-09

12:01A

Atlanta

 

 

GA7

Voice Mail

NN

O

2:08

0.75

PA

 

0.32

0.32

 

 

 

 

 

 

8

 

02-09

11:00A

Orlando

 

 

FL 407-555-1118

 

P

10:56

3.83

 

 

0.00

3.83

 

 

 

 

 

 

9

 

02-12

06:45A

Denver

 

 

CO 303-555-1119

 

M

27:15

9.54

 

 

4.09

13.63

 

 

 

 

 

 

10

 

02-12

12:55P

Denver

 

 

CO 303-555-1110

 

P

3:45

1.31

 

 

0.56

1.87

 

 

 

 

 

 

11

 

02-15

10:11A

San Diego

 

CA

619-555-1113

 

P

1:30

0.53

 

 

0.23

0.76

 

 

 

 

 

 

12

 

02-18

03:56P

Orlando

 

 

FL

407-555-1112

 

P

2:00

0.70

 

 

0.30

1.00

 

 

 

 

 

 

Total Airtime Charges

 

 

 

 

 

 

 

 

 

118:15

41.54

 

 

16.75

32.66

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 10

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Name

 

 

 

Account Number

 

 

 

Invoice Date

 

 

 

 

 

 

 

For Billing Inquires

 

 

XYZ Company

 

 

 

0010001000 -5

 

 

 

Feb 28, 1997

 

 

 

 

 

 

 

Call 1-800-639-6111

 

 

Multi-Unit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NEXTEL DIRECT CONNECT Summary (All Units)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rate

Amount

 

 

 

Total

 

 

 

 

 

 

 

Monthly Access Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

03/01/97-03/31/97

Basic

 

 

 

 

5

Units

35.00

175.00

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Access Charges

 

 

 

 

 

 

 

9

 

 

 

 

 

 

175.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

Number of

Average

Average

 

Total

Plan

Billable

 

 

 

Total

 

 

 

 

 

 

 

 

 

 

Sessions

Group Size

Session Time

Min: Sec

Min: Sec

Min: Sec

 

Rate

 

Charge

 

 

 

 

 

 

 

Usage Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CW=Call Waiting03/01/97-CF=Call03/30/97Forwarding50

NN-National8

Network4:00CN=Canadian1600:00Network 1250:00AL=Alternate350:00Line 3W=Three.10

Way35Call.00

 

 

 

 

 

 

 

 

PerformancePA=Plan/PromoPlus 250Airtime PF=Partial Free PC=Partial Call P=Peak Period O=Off Period M=Multiple Period

 

 

 

 

 

 

 

 

 

 

03/01/97-03/30/97

100

 

9

 

 

6:00

 

5400:00

3000:00

2400:00

 

.10

 

240.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NEXTEL DIRECT CONNECT Detail (Fleet 00050)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rate

Amount

 

 

 

Total

 

 

 

 

 

 

 

Monthly Access Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

03/01/97-03/31/97

Basic

 

 

 

 

5

Units

35.00

175.00

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Access Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

175.00

 

 

 

 

 

 

 

Usage Charges

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Private Call Usage

Member ID

# of Msgs.

Billable

 

 

 

 

 

 

Initiated

Min:Sec

 

 

 

 

 

10

1111

 

14

225:00

.

 

 

 

 

1112

 

22

400:00

 

 

 

 

 

 

1113

 

9

175:00

 

 

 

 

 

 

1114

 

16

250:00

 

 

 

 

12

Total Minutes

 

 

 

1050:00

 

 

 

 

Less Minutes Included

in Plan

 

 

850:00

 

 

 

 

Chargeable Minutes

 

 

 

200:00

.10

20.00

 

 

 

Group Call Usage

 

Actual

 

Billable

13

 

 

 

 

11

Rec'd by

Min:Sec

Multiplier

Min:Sec

 

 

 

 

3

81:30

3

244:30

.

 

 

 

 

 

4

76:23

4

305:30

 

 

 

 

12

Total Minutes

 

157:53

 

550:00

 

 

 

 

Less Minutes Included

in Plan

 

 

400:00

 

 

 

 

Chargeable Minutes

 

 

 

150:00

.10

15.00

 

 

 

Total Usage Charges

 

 

 

 

 

35.00

 

 

 

 

 

 

 

 

 

 

Total NEXTEL DIRECT CONNECT Charges

 

 

 

 

210.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Useful Information

1Your regular monthly access charges are displayed first. When you begin a service, add a service, or change your rate plan, your first bill may show two charges: for the period from the first day of service to the beginning of your billing cycle and for your regular billing cycle. This is shown in the “Performance 50” example here. If you discontinue a service before the month is over, you will be credited for any advance payment.

2The Airtime Charges section details your use of the plans you have selected. This information shows how charges are accrued and will help you evaluate whether your plan is really the right one for you.

3Because we round the length of digital cellular calls to the second (after the first minute), call times are shown to the minute and second.

4Specific calls for each line number are detailed in this section, so that you can better manage the calls that are made and received on your account. The number placing the calls is clearly indicated in the heading.

5Calls made on the Nextel National Network are clearly identified in the Description column. Nextel National Network calls have no incremental roaming or service charges.

6Because we round the length of digital cellular calls to the second (after the first minute), call times are shown to the minute and second.

7For calls marked with PA, airtime charges are included in your plan’s access charge; all you pay for is the long distance charge.

8Calls made to access Voice Mail or to Nextel Customer Care are clearly indicated on the bill.

9For Nextel Direct ConnectSM, you can quickly check the number of sessions, average group size and average session time for each of your plans.

10Here are the minutes and seconds that are included in your rate plans.

11This section gives you detail about Nextel Direct ConnectSM Private Calls (by unit or member), the number of messages initiated and billable time.

12Here you will find Group Call usage information, allocated by “TalkGroup.”

13The minutes and seconds included in your plan are distributed between your Nextel Direct ConnectSM Private and Group Calls.

14Billable time is based on the actual minutes and seconds of use, times the multiplier.

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Contents Welcome to Nextel Questions?Getting Started Table of ContentsTurning your phone on or OFF at the touch of a button Attaching your BatteryDetaching your Battery Making a call Making and receiving calls is simple Here’s howReceiving and ending a call Simple steps for programming your Nextel Phone ListSave time with Last Number Redial Selecting call notificationSystem busy? Just use Automatic Redial Choose from nine ring stylesSelect Programming Menu Items Using the Programming Menu to personalize your phoneMore features to make calling even easier Digital ServicesCall Hold gives you added convenience Call Forwarding lets callers reach you wherever you areBetter manage your time Setting Up Your Voice Mailbox for the First TimeDisplay Caller’s Name Maintain your privacy with Per-Call and Per-Line BlockingSample Greetings For Voice Messages Only Accessing the Voice Mail Service After Set UpFor Voice and Numeric Messages For Voice, Numeric and Operator Assisted* MessagesViewing Messages in Your Mailbox Enjoy the added convenience Nextel PagingExiting out of Voice Mail Text and Numeric PagingTo view the message later, press under Later. This Ordering Nextel’s Paging Access optionsViewing your Text and Numeric Pages Save time with Auto Call BackNextel Direct ConnectSM Use Nextel Direct ConnectSM Group Call to call your team Useful Information Enjoy quality digital Nextel service withAll the convenience of a speaker or a private phone Software for programming your call listsUnderstanding your Nextel billing statement Account and Service SummariesMore helpful information about your bill Call DetailSummary of Account Activity 1 of your Nextel billAdjustments Account and Services SummariesRelax Nextel Customer Care is here to help Frequently Asked QuestionsWord about error messages Error Messages Message Description Error MessagesTerms and Conditions of Service Useful Information