Motorola i390 manual Understanding your Nextel billing statement, Account and Service Summaries

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Useful Information

Understanding your Nextel billing statement.

At Nextel, our goal is to provide a billing statement that gives you the information you want efficiently, clearly, and easily ... and can help you manage your communications expenses, with

the flexibility to meet your changing business needs.

Take a look at the billing information on the next 5 pages.

It should help make reading your bill fast and simple. But if you have questions or need more information once you receive your bill, please call Nextel Customer Care at 1-800-639-6111.

The first page of your bill, represented on the following pages, begins with a Summary of Account Activity, which highlights your credits and charges for the month in a single, easy-to-skim section.

The back of the first page contains helpful information about how to interpret your bill. There’s a guide to help you locate important information, with some reminders on how the bill works. At the bottom of the page is the credit card payment form. To pay by credit card, just fill out the information requested.

Useful Information

More helpful information about your bill.

Account and Service Summaries

The Account Summary itemizes payments, adjustments, taxes and other charges not associated with a specific category of service. It provides this information for your entire account.

Detailed information about the services you used follows the Account Summary. Services are grouped by category, with Digital Cellular service listed first, followed by Nextel Direct ConnectSM, Voice Mail and Text and Numeric Paging. Reporting for each service category begins by showing activity for all the lines or subscribers on your account. The same information is then broken down for each subscriber individually.

If you begin a service, add a service or change your rate plan in the middle of the month, the pro-rated charge for that part of the month will also be included in this section of the bill.

Call Detail

Access charges, feature charges, airtime charges and call detail are all provided by subscriber.

Nextel Direct ConnectSM

Helpful summary information about access and usage charges is provided based on your rate plans. Detailed information makes it easier for you to track your Private and Group Calls.

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Contents Welcome to Nextel Questions?Getting Started Table of ContentsAttaching your Battery Detaching your BatteryTurning your phone on or OFF at the touch of a button Simple steps for programming your Nextel Phone List Making and receiving calls is simple Here’s howMaking a call Receiving and ending a callChoose from nine ring styles Selecting call notificationSave time with Last Number Redial System busy? Just use Automatic RedialSelect Programming Menu Items Using the Programming Menu to personalize your phoneCall Forwarding lets callers reach you wherever you are Digital ServicesMore features to make calling even easier Call Hold gives you added convenienceMaintain your privacy with Per-Call and Per-Line Blocking Setting Up Your Voice Mailbox for the First TimeBetter manage your time Display Caller’s NameFor Voice, Numeric and Operator Assisted* Messages Accessing the Voice Mail Service After Set UpSample Greetings For Voice Messages Only For Voice and Numeric MessagesText and Numeric Paging Enjoy the added convenience Nextel PagingViewing Messages in Your Mailbox Exiting out of Voice MailSave time with Auto Call Back Ordering Nextel’s Paging Access optionsTo view the message later, press under Later. This Viewing your Text and Numeric PagesNextel Direct ConnectSM Use Nextel Direct ConnectSM Group Call to call your team Software for programming your call lists Enjoy quality digital Nextel service withUseful Information All the convenience of a speaker or a private phoneCall Detail Account and Service SummariesUnderstanding your Nextel billing statement More helpful information about your billSummary of Account Activity 1 of your Nextel billAdjustments Account and Services SummariesFrequently Asked Questions Word about error messagesRelax Nextel Customer Care is here to help Error Messages Terms and Conditions of ServiceError Messages Message Description Useful Information