Motorola i285, i733 manual Troubleshooting Tips

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8.On the next screen, click Close if you wish to end your session. Select Continue to go to the next section. Each section will allow you to customize your iDEN phone.

9.Once you have reinstalled each of the Java applications, see 3.3: Set Phone Location Privacy Settings.

4.Troubleshooting Tips

Use the following steps to troubleshoot any problems you have during the software upgrade.

4.2.POWER ERROR

If you phone does not power on or if an error message displays on your phone once you have completed the upgrade, double-click on the iDEN GPS Upgrade Utility icon on your desktop to reopen the utility. Follow the on-screen troubleshooting instructions on the iDEN GPS Upgrade Utility pop-up screen.

4.2.SELF CHECK FAIL 0800

If your phone displays the SELF CHECK FAIL 0800 screen, complete the following steps before continuing.

1.Press and hold the buttons on your keypad at the same time for 3 seconds. Then release these buttons.

2.Be sure that the data cable is connected to the computer and the phone.

3.Follow the on-screen troubleshooting instructions listed in the iDEN GPS Upgrade Utility pop-up screen.

GPS Phone Software Upgrade Instructions

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Contents Page GPS Phone Software Upgrade Instructions Troubleshooting Tips ………………………………………………………………………………………13 UpgradeInstallation Note GPS Phone Software Upgrade Instructions Upgrade Your PHONE’S Software GPS Phone Software Upgrade Instructions Delete Java Applications on JAVA-CAPABLE Phones GPS Phone Software Upgrade Instructions RE-INSTALL Previously Purchased Java Applications Install the Software on Your Computer Launch the Application and Reload Java Applications GPS Phone Software Upgrade Instructions Troubleshooting Tips Phone Computer HUB Issue