Version 1.0, Dec 2003
Troubleshooting
If an error occurs during setup or operation check the following options:
∙If Bluetooth works normally until you try to dial out, or your PDA displays connecting for a long period of time. Perform a soft reset and turn your mobile off then on and try connecting again.
∙If your PDA is unable to detect your mobile or is unable to create a Bluetooth connection. Perform a soft reset and turn your mobile off then on and try connecting again.
∙If there is only one bar of battery displayed on your mobile, it will be difficult to make a connection. Your mobile needs to be charged as Bluetooth connections may consume battery power very quickly.
∙If there is no 3G / 2.5G symbol on the top of your mobile, it may be out of coverage, you will not be able to establish a connection to the 3 Network.
∙In Internet Explorer, if the ”Page you are looking for cannot be found” error is displayed, switch your mobile off and on, then try connecting again.
∙If the message, “To connect to either the Internet or work set up a new connection in Settings” is displayed on your PDA after tapping on the connection icon when trying to establish a connection follow these steps. Tap Start > Settings > Connections tab > Connections icon > Advance > Select Networks, in the top box select Bluetooth Setting, then tap ok twice and close Settings; the connection should now work as before.
If the problem remains unresolved, call 3 Care on:
Personal customers: 13 33 20
Business customers: 13 31 03
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