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Compaq N110 manual Non-Functioning Docking Station if applicable, Troubleshooting

Models: N110 110

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Troubleshooting

2.8Non-Functioning Docking Station (if applicable)

Reseat power

cord in docking

station and

power outlet.

Check voltage
setting on
docking station.
Reset monitor
cable connector at
docking station.
	Y
Docking
station	Done
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.

Reinstall

notebook into

docking station.

Docking

station Done operating?

Replace these docking station components one at a time. Check computer operation after each replacement:

1.Power supply

2.I/O board

3.Backplane board

4.Switch box

5.Docking motor mechanism

Maintenance and Service Guide

2–11

Page 36

Image 36

Compaq N110 manual Non-Functioning Docking Station if applicable, Troubleshooting, Maintenance and Service Guide

Contents

December Maintenance and Service GuideCompaq Armada 110 and Compaq Evo N110 Document Part NumberMaintenance and Service Guide Third Edition December Document Part NumberContents 2 Troubleshooting1 Product Description 4 Removal and Replacement Preliminaries 3 Illustrated Parts Catalog3.1 Serial Number Location 3.2 Computer System Major Components 3.3 Plastics Kit Components 3.4 Hardware Kit Components5 Removal and Replacement Procedures 6 Specifications A Connector Pin AssignmentsB Power Cord Set Requirements C Screw Listing Index1.1 Models and Features Product DescriptionMaintenance and Service Guide Figure 1-1 Compaq Armada 110 and Evo N110Models Computer models are shown in Table1-1Compaq Armada 110 and Evo N110 Models and Model Naming Conventions Product DescriptionMaintenance and Service Guide Compaq Armada 110 and Evo N110Models and Model Naming Conventions Continued Product DescriptionCompaq Armada 110 and Evo N110 Models and Model Naming Conventions ContinuedProduct Description Maintenance and Service Guide Compaq Armada 110 and Evo N110Models and Model Naming Conventions Continued Product DescriptionFeatures Displays, varying by computer model 1.2 Security 1.3 Power Management Enabling Power SavingsTimeout Settings Setting Standby HibernationStandby 1.4 Computer External Components Maintenance and Service GuideFigure 1-2 Display and Left Side Components Display and Left Side ComponentsFigure 1-3 Right Side and Rear Panel Components Right Side and Rear Panel ComponentsProduct Description 1-12Maintenance and Service Guide a mouse. When this connector is used, bothRight Side and Rear Panel Components Continued Product DescriptionMaintenance and Service Guide Figure 1-4 Keyboard ComponentsProduct Description 1-14Maintenance and Service Guide Keyboard ComponentsFn key Caps lock keyMaintenance and Service Guide Figure 1-5 Top ComponentsTop Components Product DescriptionMaintenance and Service Guide Top Components ContinuedOn Scroll lock is on Product DescriptionMaintenance and Service Guide Figure 1-6 Bottom ComponentsProduct Description 1-18Maintenance and Service Guide Bottom ComponentsProduct Description 1.4 Design Overview Troubleshooting Using the PhoenixBIOS Setup Utility TroubleshootingTroubleshooting Flowcharts for Portable Computers Troubleshooting Flowcharts OverviewTroubleshooting Maintenance and Service Guide2.1 Initial Troubleshooting Is there power?Go to Section No Power Beeps LEDs, or error Messages?2.2 No Power, Part Power upPower up in docking station? in docking2.3 No Power, Part Troubleshootingpower supply, if applicable Maintenance and Service Guide2.4 No Power, Part 2.5 No Power, Part Troubleshootingdamaged damaged items2.6 No Video, Part 2.7 No Video, Part TroubleshootingMaintenance and Service Guide 2-102.8 Non-Functioning Docking Station if applicable TroubleshootingMaintenance and Service Guide 2.9 No Operating System OS Loading TroubleshootingReseat power cord in docking station and power outlet Hard drive Maintenance and Service Guide2.10 No OS Loading from Hard Drive, Part Check the setup utility for correct booting orderBoot from diskette? priority through the setup utility and reboot2.11 No OS Loading from Hard Drive, Part 2.12 No OS Loading from Hard Drive, Part 2.13 No OS Loading from Diskette Drive 1. Replace2. Replace 2.14 No OS Loading from CD- or DVD-ROM Drive TroubleshootingMaintenance and Service Guide 2.15 No Audio, Part Troubleshooting2-18 2.16 No Audio, Part TroubleshootingMaintenance and Service Guide N Replace audio2.17 Non-Functioning Device TroubleshootingMaintenance and Service Guide Non Functioning Device Reseat device2.18 Non-Functioning Keyboard TroubleshootingMaintenance and Service Guide 2-212.19 Non-Functioning Pointing Device TroubleshootingMaintenance and Service Guide 2-222.20 Network or Modem Connection TroubleshootingMaintenance and Service Guide 2-23Illustrated Parts Catalog 3.1 Serial Number Location3.2 Computer System Major Components Maintenance and Service GuideFigure 3-2 Computer System Major Components Illustrated Parts CatalogMaintenance and Service Guide Spare Parts Computer System Major ComponentsIllustrated Parts Catalog Maintenance and Service Guide Computer System Major Components continuedIllustrated Parts Catalog Maintenance and Service Guide Spare Parts Computer System Major Components ContinuedIllustrated Parts Catalog Maintenance and Service Guide Computer System Major Components continuedIllustrated Parts Catalog Maintenance and Service Guide Spare Parts Computer System Major Components ContinuedIllustrated Parts Catalog Spare Part3.3 Plastics Kit Components Maintenance and Service GuideFigure 3-3 Plastics Kit Components Plastics Kit Components Spare Part Number3.4 Hardware Kit Components Maintenance and Service GuideFigure 3-4 Hardware Kit Components Hardware Kit Components Spare Part Number3.5 Cable Kit Components Maintenance and Service GuideFigure 3-5 Cable Kit Components Cable Kit Components Spare Part Number3.6 Mass Storage Devices Maintenance and Service GuideFigure 3-6 Mass Storage Devices Mass Storage Devices3.7 Miscellaneous Spare Parts Miscellaneous not illustratedIllustrated Parts Catalog 3-12Maintenance and Service Guide Spare Parts Miscellaneous not illustrated ContinuedIllustrated Parts Catalog Removal and Replacement Preliminaries 4.2 Service Considerations4.1 Tools Required Cables and Connectors 4.3 Preventing Damage to Removable DrivesPlastic Parts Avoid dropping drives from any height onto any surface 4.5 Packaging and Transporting Precautions 4.4 Preventing Electrostatic Damage4.6 Workstation Precautions 4.7 Grounding Equipment and Methods Non-conductive plastic bags, tubes, or boxes Metal tote boxes Removal and Replacement Procedures 5.1 Serial Number Removal and Replacement ProceduresMaintenance and Service Guide Figure 5-1 Serial Number Location5.2 Disassembly Sequence Chart Disassembly Sequence ChartRemoval and Replacement Procedures Maintenance and Service Guide5.3 Preparing the Computer for Disassembly 5.4 Computer Feet Removal and Replacement ProceduresMaintenance and Service Guide Computer Feet Spare Part Number Information5.5 Mini PCI Communication Board 5. Remove the mini PCI compartment cover 5.6 LED Cover Figure 5-5 Removing the LED Cover5.7 Keyboard Removal and Replacement ProceduresMaintenance and Service Guide Keyboard Spare Part Number InformationFigure 5-6 Removing the Keyboard Screws Reverse the above procedure to install the keyboard Figure 5-7 Disconnecting the Keyboard CableRemoval and Replacement Procedures Maintenance and Service Guide5.8 Optical Drive Removal and Replacement ProceduresMaintenance and Service Guide Optical Drives Spare Part Number Information4. Slide the optical drive out of the base enclosure 5.9 Display Display Spare Part Number Information5. Lift the hinge covers straight up to remove them 6. Position the computer with the front facing you Reverse the above procedure to install the display Figure 5-11 Installing the Display ScrewsRemoval and Replacement Procedures Maintenance and Service Guide5.10 Heat Sink Heat Sink Spare Part Number InformationRemoval and Replacement Procedures Maintenance and Service GuideFigure 5-12 Removing the Heat Sink Screws 5-194. Pull the heat sink away from the base enclosure at a Follow these steps to replace a damaged thermal pad 5.11 Processor Removal and Replacement ProceduresProcessor Spare Part Number Information 5-22Figure 5-14 Removing the Processor 5.12 Top Cover Top Cover Spare Part Number InformationRemoval and Replacement Procedures Maintenance and Service GuideFigure 5-15 Removing the Top Cover Screws 5-254. Turn the computer top side up with the front facing you 5.13 Diskette Drive Diskette Drive Spare Part Number Information5. Remove the diskette drive from the top cover 5.14 TouchPad Removal and Replacement ProceduresMaintenance and Service Guide TouchPad Spare Part Number InformationRemoval and Replacement Procedures Maintenance and Service Guide3. Slide the TouchPad bracket forward 4. Lift the TouchPad bracket up and remove it from the top coverReverse the above procedure to install the TouchPad Removal and Replacement ProceduresMaintenance and Service Guide 5. Remove the TouchPad board and cable from the top cover Figure5.15 Hard Drive Removal and Replacement ProceduresHard Drive Spare Part Number Information 5-323. Remove the hard drive bracket 2 from the base enclosure 5.16 Disk Cell Real Time Clock RTC Battery Disk Cell RTC Battery Spare Part Number InformationReverse the above procedure to install the disk cell RTC battery Figure 5-21 Removing the Disk Cell BatteryRemoval and Replacement Procedures Maintenance and Service Guide5.17 Fan Removal and Replacement ProceduresMaintenance and Service Guide Fan Spare Part Number InformationReverse the above procedure to install the fan Removal and Replacement ProceduresMaintenance and Service Guide 3. Disconnect the fan cable from the system boardRemoval and Replacement Procedures Maintenance and Service GuideFigure 5-23 Routing the Fan Cable 5-385.18 System Board System Board Spare Part Number InformationRemoval and Replacement Procedures Maintenance and Service Guide4. Turn the base enclosure top side up with the front facing you Figure 5-24 Removing the Exterior System Board Screws7. Remove the optical drive alignment rail Reverse the above procedure to install the system board Removal and Replacement ProceduresMaintenance and Service Guide 9. Make sure the PC Card eject button 1 is fully depressed FigureRemoval and Replacement Procedures Maintenance and Service GuideFigure 5-27 Routing the Microphone Cable 5-43Specifications This chapter provides physical and performance specificationsMaintenance and Service Guide ComputerSpecifications Computer ContinuedRelative Humidity non-condensing ShockSpecifications Maintenance and Service Guide14.1-inch XGA, TFT Display Specifications 12.1-inch SVGA, TFT DisplaySpecifications Logical configurationMaintenance and Service Guide 10.0-GB Hard DriveSpecifications Physical configuration10.0-GB Hard Drive Continued 20.0 GBSpecifications Maintenance and Service GuideDiskette Drive Diskette sizeSpecifications CD-ROM DriveSpecifications Maintenance and Service GuideDVD-ROM Drive Specifications AC Adapter6-10 Battery Packs SpecificationsMaintenance and Service Guide Specifications System DMAHardware DMA System FunctionSpecifications Maintenance and Service GuideSystem Interrupts Specifications System I/O Addresses6-14 Specifications Maintenance and Service GuideSystem I/O Addresses Continued Specifications System I/O Addresses Continued6-16 Specifications Maintenance and Service GuideSystem Memory Map Connector Pin Assignments Maintenance and Service GuideTable A-1 Stereo Speaker/Headphone Table A-2 MicrophoneConnector Pin Assignments Table A-3 Keyboard/MouseTable A-4 RJ-11 Modem Connector Pin Assignments Maintenance and Service GuideTable A-5 RJ-45 Network Interface Table A-6 Universal Serial BusConnector Pin Assignments Maintenance and Service GuideTable A-7 Serial Connector Pin Assignments Maintenance and Service GuideTable A-8 External Monitor Connector Pin Assignments Table A-9 ParallelPower Cord Set Requirements 3-Conductor Power Cord SetGeneral Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements-By Country1. The flexible cord must be HAR Type HO5VV-F Screw Listing Maintenance and Service GuideTable C-1 M2.5 × 5 Screw Maintenance and Service Guide Table C-2 M2.5 × 4.5 ScrewScrew Listing Maintenance and Service Guide Table C-2 M2.5 × 4.5 Screw ContinuedScrew Listing Table C-2 M2.5 × 4.5 Screw Continued Screw ListingMaintenance and Service Guide Table C-2 M2.5 × 4.5 Screw ContinuedScrew Listing Table C-2 M2.5 × 4.5 Screw Continued Screw ListingMaintenance and Service Guide Table C-3 M2.5 × 7 ScrewScrew Listing Table C-3 M2.5 × 7 Screw Continued Screw ListingMaintenance and Service Guide Table C-3 M2.5 × 7 Screw ContinuedScrew Listing Table C-4 M2.5 × 5.5 Screw Screw ListingC-10 Index Page Page Page Index-5 Index-6