Compaq Armada 110 and Compaq Evo N110
December
Maintenance and Service Guide
Document Part Number
Maintenance and Service Guide Third Edition December
Document Part Number
2 Troubleshooting
Contents
1 Product Description
3.1 Serial Number Location 3.2 Computer System Major Components
4 Removal and Replacement Preliminaries
3 Illustrated Parts Catalog
3.3 Plastics Kit Components 3.4 Hardware Kit Components
B Power Cord Set Requirements
5 Removal and Replacement Procedures
6 Specifications A Connector Pin Assignments
C Screw Listing Index
Product Description
1.1 Models and Features
Figure 1-1 Compaq Armada 110 and Evo N110
Compaq Armada 110 and Evo N110 Models and Model Naming Conventions
Models
Computer models are shown in Table1-1
Product Description
Compaq Armada 110 and Evo N110
Models and Model Naming Conventions Continued
Models and Model Naming Conventions Continued
243857-B21
243860-B21
258292-B21
243858-B21
Features
Displays, varying by computer model
1.2 Security
Enabling Power Savings
1.3 Power Management
Timeout Settings
Hibernation
Setting Standby
Standby
Figure 1-2 Display and Left Side Components
1.4 Computer External Components
Display and Left Side Components
Right Side and Rear Panel Components
Figure 1-3 Right Side and Rear Panel Components
1-12
a mouse. When this connector is used, both
Right Side and Rear Panel Components Continued
Figure 1-4 Keyboard Components
1-14
Fn key
Keyboard Components
Caps lock key
Top Components
Figure 1-5 Top Components
1-16
Top Components Continued
On Scroll lock is on
Figure 1-6 Bottom Components
1-18
Bottom Components
1.4 Design Overview
Troubleshooting
Using the PhoenixBIOS Setup Utility
Troubleshooting
Troubleshooting Flowcharts for Portable Computers
Troubleshooting Flowcharts Overview
Go to Section No Power
2.1 Initial Troubleshooting
Is there power?
Beeps LEDs, or error Messages?
Power up in docking station?
2.2 No Power, Part
Power up
in docking
power supply, if applicable
2.3 No Power, Part
Section
2.4 No Power, Part
damaged items
2.5 No Power, Part
damaged
computer and
2.6 No Video, Part
2.7 No Video, Part
2-10
2.8 Non-Functioning Docking Station if applicable
go to Section Diskette drive go to Section CD-/DVD-ROM
2.9 No Operating System OS Loading
Reseat power cord in docking station and power outlet Hard drive
drive, go to Section Network go to Section
Boot from diskette?
2.10 No OS Loading from Hard Drive, Part
Check the setup utility for correct booting order
priority through the setup utility and reboot
2.11 No OS Loading from Hard Drive, Part
2.12 No OS Loading from Hard Drive, Part
1. Replace
2.13 No OS Loading from Diskette Drive
2. Replace
2.14 No OS Loading from CD- or DVD-ROM Drive
2.15 No Audio, Part
2-18
N Replace audio
2.16 No Audio, Part
connections in
Unplug the non-functioning device
2.17 Non-Functioning Device
Non Functioning Device Reseat device
device?
Connect notebook to good external keyboard
2.18 Non-Functioning Keyboard
2-21
keyboard or
2-22
2.19 Non-Functioning Pointing Device
Replace internal pointing device or
activated
2.20 Network or Modem Connection
2-23
in OS?
Illustrated Parts Catalog
3.1 Serial Number Location
Figure 3-2 Computer System Major Components
3.2 Computer System Major Components
Illustrated Parts Catalog
Spare Parts Computer System Major Components
Computer System Major Components continued
Spare Parts Computer System Major Components Continued
Computer System Major Components continued
Spare Part
Figure 3-3 Plastics Kit Components
3.3 Plastics Kit Components
Plastics Kit Components Spare Part Number
Figure 3-4 Hardware Kit Components
3.4 Hardware Kit Components
Hardware Kit Components Spare Part Number
Cable Kit Components Spare Part Number
3.5 Cable Kit Components
Figure 3-5 Cable Kit Components
3-10
Figure 3-6 Mass Storage Devices
3.6 Mass Storage Devices
Mass Storage Devices
Spare Parts Miscellaneous not illustrated
3.7 Miscellaneous
3-12
Spare Parts Miscellaneous not illustrated Continued
4.2 Service Considerations
Removal and Replacement Preliminaries
4.1 Tools Required
4.3 Preventing Damage to Removable Drives
Cables and Connectors
Plastic Parts
Avoid dropping drives from any height onto any surface
4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Non-conductive plastic bags, tubes, or boxes Metal tote boxes
Removal and Replacement Procedures
Removal and Replacement Procedures
5.1 Serial Number
Figure 5-1 Serial Number Location
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
5.3 Preparing the Computer for Disassembly
Computer Feet Spare Part Number Information
5.4 Computer Feet
Figure 5-2 Replacing the Computer Feet
5.5 Mini PCI Communication Board
5. Remove the mini PCI compartment cover
5.6 LED Cover
Figure 5-5 Removing the LED Cover
5.7 Keyboard
Keyboard Spare Part Number Information
Figure 5-6 Removing the Keyboard Screws
6. Remove the keyboard
Reverse the above procedure to install the keyboard
Figure 5-7 Disconnecting the Keyboard Cable
5-11
Optical Drives Spare Part Number Information
5.8 Optical Drive
5-12
4. Slide the optical drive out of the base enclosure
5.9 Display
Display Spare Part Number Information
5. Lift the hinge covers straight up to remove them
6. Position the computer with the front facing you
Figure 5-11 Installing the Display Screws
5-17
5.10 Heat Sink
Heat Sink Spare Part Number Information
Figure 5-12 Removing the Heat Sink Screws
5-19
4. Pull the heat sink away from the base enclosure at a
Follow these steps to replace a damaged thermal pad
Processor Spare Part Number Information
5.11 Processor
5-22
Figure 5-14 Removing the Processor
5.12 Top Cover
Top Cover Spare Part Number Information
Figure 5-15 Removing the Top Cover Screws
5-25
4. Turn the computer top side up with the front facing you
5.13 Diskette Drive
Diskette Drive Spare Part Number Information
5. Remove the diskette drive from the top cover
TouchPad Spare Part Number Information
5.14 TouchPad
5-29
Figure 5-18 Removing the TouchPad Bracket
3. Slide the TouchPad bracket forward
4. Lift the TouchPad bracket up and remove it from the top cover
5-30
Figure 5-19 Removing the TouchPad
Reverse the above procedure to install the TouchPad
5. Remove the TouchPad board and cable from the top cover Figure
5-31
Hard Drive Spare Part Number Information
5.15 Hard Drive
5-32
3. Remove the hard drive bracket 2 from the base enclosure
5.16 Disk Cell Real Time Clock RTC Battery
Disk Cell RTC Battery Spare Part Number Information
Figure 5-21 Removing the Disk Cell Battery
Reverse the above procedure to install the disk cell RTC battery
5-35
Fan Spare Part Number Information
5.17 Fan
5-36
4. Remove the fan bracket 3 and fan 4 from the base enclosure
Reverse the above procedure to install the fan
3. Disconnect the fan cable from the system board
Figure 5-22 Removing the Fan
Figure 5-23 Routing the Fan Cable
5-38
5.18 System Board
System Board Spare Part Number Information
Figure 5-24 Removing the Exterior System Board Screws
4. Turn the base enclosure top side up with the front facing you
5-40
7. Remove the optical drive alignment rail
Figure 5-26 Removing the System Board
Reverse the above procedure to install the system board
9. Make sure the PC Card eject button 1 is fully depressed Figure
5-42
Figure 5-27 Routing the Microphone Cable
5-43
This chapter provides physical and performance specifications
Specifications
Computer
Relative Humidity non-condensing
Specifications
Computer Continued
Shock
14.1-inch XGA, TFT Display
12.1-inch SVGA, TFT Display
20.0 GB
Logical configuration
10.0-GB Hard Drive
15.0 GB
Buffer size3
Physical configuration
10.0-GB Hard Drive Continued
Disk rotational speed
Light
Diskette Drive
Diskette size
Height
CD-ROM Drive
DVD-ROM Drive
AC Adapter
6-10
Battery Packs
System Function
System DMA
Hardware DMA
6-12
System Interrupts
System I/O Addresses
6-14
System I/O Addresses Continued
6-16
System Memory Map
Table A-1 Stereo Speaker/Headphone
Connector Pin Assignments
Table A-2 Microphone
Table A-3 Keyboard/Mouse
Connector Pin Assignments
Table A-4 RJ-11 Modem
Table A-5 RJ-45 Network Interface
Table A-6 Universal Serial Bus
Table A-7 Serial
Table A-8 External Monitor
Table A-9 Parallel
3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements-By Country
1. The flexible cord must be HAR Type HO5VV-F
Screw Listing
Table C-1 M2.5 × 5 Screw
Table C-2 M2.5 × 4.5 Screw
Screw Listing
Table C-2 M2.5 × 4.5 Screw Continued
Table C-2 M2.5 × 4.5 Screw Continued
Screw Listing
Table C-2 M2.5 × 4.5 Screw Continued
Maintenance and Service Guide
Screw Listing
Table C-2 M2.5 × 4.5 Screw Continued
Table C-3 M2.5 × 7 Screw
Table C-3 M2.5 × 7 Screw Continued
Table C-3 M2.5 × 7 Screw Continued
Table C-4 M2.5 × 5.5 Screw
C-10
Index
Page
Page
Page
Index-5
Index-6