December
Maintenance and Service Guide
Compaq Armada 110 and Compaq Evo N110
Document Part Number
 Maintenance and Service Guide Third Edition December
Document Part Number
 2 Troubleshooting
Contents
1 Product Description
 4 Removal and Replacement Preliminaries
3 Illustrated Parts Catalog
3.1 Serial Number Location 3.2 Computer System Major Components
3.3 Plastics Kit Components 3.4 Hardware Kit Components
 5 Removal and Replacement Procedures
6 Specifications A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing Index
 Product Description
1.1 Models and Features
Figure 1-1 Compaq Armada 110 and Evo N110
 Models
Computer models are shown in Table1-1
Compaq Armada 110 and Evo N110 Models and Model Naming Conventions
Product Description
 Compaq Armada 110 and Evo N110
Models and Model Naming Conventions Continued
 Models and Model Naming Conventions Continued
 243860-B21
258292-B21
243857-B21
243858-B21
 Features
 Displays, varying by computer model
 1.2 Security
 Enabling Power Savings
1.3 Power Management
Timeout Settings
 Hibernation
Setting Standby
Standby
 Figure 1-2 Display and Left Side Components
1.4 Computer External Components
Display and Left Side Components
 Right Side and Rear Panel Components
Figure 1-3 Right Side and Rear Panel Components
1-12
 a mouse. When this connector is used, both
Right Side and Rear Panel Components Continued
 Figure 1-4 Keyboard Components
1-14
 Fn key
Keyboard Components
Caps lock key
 Top Components
Figure 1-5 Top Components
1-16
 Top Components Continued
On Scroll lock is on
 Figure 1-6 Bottom Components
1-18
 Bottom Components
 1.4 Design Overview
 Troubleshooting
 Using the PhoenixBIOS Setup Utility
Troubleshooting
 Troubleshooting Flowcharts for Portable Computers
Troubleshooting Flowcharts Overview
 2.1 Initial Troubleshooting
Is there power?
Go to Section No Power
Beeps LEDs, or error Messages?
 2.2 No Power, Part
Power up
Power up in docking station?
in docking
 power supply, if applicable
2.3 No Power, Part
Section
 2.4 No Power, Part
 2.5 No Power, Part
damaged
damaged items
computer and
 2.6 No Video, Part
 2.7 No Video, Part
2-10
 2.8 Non-Functioning Docking Station if applicable
 2.9 No Operating System OS Loading
Reseat power cord in docking station and power outlet Hard drive
go to Section Diskette drive go to Section CD-/DVD-ROM
drive, go to Section Network go to Section
 2.10 No OS Loading from Hard Drive, Part
Check the setup utility for correct booting order
Boot from diskette?
priority through the setup utility and reboot
 2.11 No OS Loading from Hard Drive, Part
 2.12 No OS Loading from Hard Drive, Part
 1. Replace
2.13 No OS Loading from Diskette Drive
2. Replace
 2.14 No OS Loading from CD- or DVD-ROM Drive
 2.15 No Audio, Part
2-18
 N Replace audio
2.16 No Audio, Part
connections in
 2.17 Non-Functioning Device
Non Functioning Device Reseat device
Unplug the non-functioning device
device?
 2.18 Non-Functioning Keyboard
2-21
Connect notebook to good external keyboard
keyboard or
 2-22
2.19 Non-Functioning Pointing Device
Replace internal  pointing device or
 2.20 Network or Modem Connection
2-23
activated
in OS?
 Illustrated Parts Catalog
3.1 Serial Number Location
 Figure 3-2 Computer System Major Components
3.2 Computer System Major Components
Illustrated Parts Catalog
 Spare Parts Computer System Major Components
 Computer System Major Components continued
 Spare Parts Computer System Major Components Continued
 Computer System Major Components continued
 Spare Part
 Figure 3-3 Plastics Kit Components
3.3 Plastics Kit Components
Plastics Kit Components Spare Part Number
 Figure 3-4 Hardware Kit Components
3.4 Hardware Kit Components
Hardware Kit Components Spare Part Number
 3.5 Cable Kit Components
Figure 3-5 Cable Kit Components
Cable Kit Components Spare Part Number
3-10
 Figure 3-6 Mass Storage Devices
3.6 Mass Storage Devices
Mass Storage Devices
 Spare Parts Miscellaneous not illustrated
3.7 Miscellaneous
3-12
 Spare Parts Miscellaneous not illustrated Continued
 4.2 Service Considerations
Removal and Replacement Preliminaries
4.1 Tools Required
 4.3 Preventing Damage to Removable Drives
Cables and Connectors
Plastic Parts
 Avoid dropping drives from any height onto any surface
 4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
 4.6 Workstation Precautions
 4.7 Grounding Equipment and Methods
 Non-conductive plastic bags, tubes, or boxes Metal tote boxes
 Removal and Replacement Procedures
 Removal and Replacement Procedures
5.1 Serial Number
Figure 5-1 Serial Number Location
 5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
 5.3 Preparing the Computer for Disassembly
 Computer Feet Spare Part Number Information
5.4 Computer Feet
Figure 5-2 Replacing the Computer Feet
 5.5 Mini PCI Communication Board
 5. Remove the mini PCI compartment cover
 5.6 LED Cover
Figure 5-5 Removing the LED Cover
 5.7 Keyboard
Keyboard Spare Part Number Information
 Figure 5-6 Removing the Keyboard Screws
 Reverse the above procedure to install the keyboard
Figure 5-7 Disconnecting the Keyboard Cable
6. Remove the keyboard
5-11
 Optical Drives Spare Part Number Information
5.8 Optical Drive
5-12
 4. Slide the optical drive out of the base enclosure
 5.9 Display
Display Spare Part Number Information
 5. Lift the hinge covers straight up to remove them
 6. Position the computer with the front facing you
 Figure 5-11 Installing the Display Screws
5-17
 5.10 Heat Sink
Heat Sink Spare Part Number Information
 Figure 5-12 Removing the Heat Sink Screws
5-19
 4. Pull the heat sink away from the base enclosure at a
 Follow these steps to replace a damaged thermal pad
 Processor Spare Part Number Information
5.11 Processor
5-22
 Figure 5-14 Removing the Processor
 5.12 Top Cover
Top Cover Spare Part Number Information
 Figure 5-15 Removing the Top Cover Screws
5-25
 4. Turn the computer top side up with the front facing you
 5.13 Diskette Drive
Diskette Drive Spare Part Number Information
 5. Remove the diskette drive from the top cover
 TouchPad Spare Part Number Information
5.14 TouchPad
5-29
 3. Slide the TouchPad bracket forward
4. Lift the TouchPad bracket up and remove it from the top cover
Figure 5-18 Removing the TouchPad Bracket
5-30
 Reverse the above procedure to install the TouchPad
5. Remove the TouchPad board and cable from the top cover Figure
Figure 5-19 Removing the TouchPad
5-31
 Hard Drive Spare Part Number Information
5.15 Hard Drive
5-32
 3. Remove the hard drive bracket 2 from the base enclosure
 5.16 Disk Cell Real Time Clock RTC Battery
Disk Cell RTC Battery Spare Part Number Information
 Figure 5-21 Removing the Disk Cell Battery
Reverse the above procedure to install the disk cell RTC battery
5-35
 Fan Spare Part Number Information
5.17 Fan
5-36
 Reverse the above procedure to install the fan
3. Disconnect the fan cable from the system board
4. Remove the fan bracket 3 and fan 4 from the base enclosure
Figure 5-22 Removing the Fan
 Figure 5-23 Routing the Fan Cable
5-38
 5.18 System Board
System Board Spare Part Number Information
 Figure 5-24 Removing the Exterior System Board Screws
4. Turn the base enclosure top side up with the front facing you
5-40
 7. Remove the optical drive alignment rail
 Reverse the above procedure to install the system board
9. Make sure the PC Card eject button 1 is fully depressed Figure
Figure 5-26 Removing the System Board
5-42
 Figure 5-27 Routing the Microphone Cable
5-43
 This chapter provides physical and performance specifications
Specifications
Computer
 Specifications
Computer Continued
Relative Humidity non-condensing
Shock
 14.1-inch XGA, TFT Display
 12.1-inch SVGA, TFT Display
 Logical configuration
10.0-GB Hard Drive
20.0 GB
15.0 GB
 Physical configuration
10.0-GB Hard Drive Continued
Buffer size3
Disk rotational speed
 Diskette Drive
Diskette size
Light
Height
 CD-ROM Drive
 DVD-ROM Drive
 AC Adapter
6-10
 Battery Packs
 System DMA
Hardware DMA
System Function
6-12
 System Interrupts
 System I/O Addresses
6-14
 System I/O Addresses Continued
 6-16
 System Memory Map
 Table A-1 Stereo Speaker/Headphone
Connector Pin Assignments
Table A-2 Microphone
 Table A-3 Keyboard/Mouse
Connector Pin Assignments
Table A-4 RJ-11 Modem
 Table A-5 RJ-45 Network Interface
Table A-6 Universal Serial Bus
 Table A-7 Serial
 Table A-8 External Monitor
 Table A-9 Parallel
 3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
 Country-Specific Requirements
3-Conductor Power Cord Set Requirements-By Country
 1. The flexible cord must be HAR Type HO5VV-F
 Screw Listing
Table C-1 M2.5 × 5 Screw
 Table C-2 M2.5 × 4.5 Screw
Screw Listing
 Table C-2 M2.5 × 4.5 Screw Continued
 Table C-2 M2.5 × 4.5 Screw Continued
Screw Listing
 Table C-2 M2.5 × 4.5 Screw Continued
Maintenance and Service Guide
Screw Listing
 Table C-2 M2.5 × 4.5 Screw Continued
 Table C-3 M2.5 × 7 Screw
 Table C-3 M2.5 × 7 Screw Continued
 Table C-3 M2.5 × 7 Screw Continued
 Table C-4 M2.5 × 5.5 Screw
C-10
 Index
Page
Page
Page
 Index-5
 Index-6