Maintenance and Service Guide
December
Compaq Armada 110 and Compaq Evo N110
Document Part Number
 Document Part Number
Maintenance and Service Guide Third Edition December
 2 Troubleshooting
Contents
1 Product Description
 3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
3.1 Serial Number Location 3.2 Computer System Major Components
3.3 Plastics Kit Components 3.4 Hardware Kit Components
 6 Specifications A Connector Pin Assignments
5 Removal and Replacement Procedures
B Power Cord Set Requirements
C Screw Listing Index
 Product Description
1.1 Models and Features
Figure 1-1 Compaq Armada 110 and Evo N110
 Computer models are shown in Table1-1
Models
Compaq Armada 110 and Evo N110 Models and Model Naming Conventions
Product Description
 Models and Model Naming Conventions Continued
Compaq Armada 110 and Evo N110
 Models and Model Naming Conventions Continued
 258292-B21
243860-B21
243857-B21
243858-B21
 Features
 Displays, varying by computer model
 1.2 Security
 Enabling Power Savings
1.3 Power Management
Timeout Settings
 Hibernation
Setting Standby
Standby
 Figure 1-2 Display and Left Side Components
1.4 Computer External Components
Display and Left Side Components
 Right Side and Rear Panel Components
Figure 1-3 Right Side and Rear Panel Components
1-12
 Right Side and Rear Panel Components Continued
a mouse. When this connector is used, both
 1-14
Figure 1-4 Keyboard Components
 Fn key
Keyboard Components
Caps lock key
 Top Components
Figure 1-5 Top Components
1-16
 On Scroll lock is on
Top Components Continued
 1-18
Figure 1-6 Bottom Components
 Bottom Components
 1.4 Design Overview
 Troubleshooting
 Troubleshooting
Using the PhoenixBIOS Setup Utility
 Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts for Portable Computers
 Is there power?
2.1 Initial Troubleshooting
Go to Section No Power
Beeps LEDs, or error Messages?
 Power up
2.2 No Power, Part
Power up in docking station?
in docking
 power supply, if applicable
2.3 No Power, Part
Section
 2.4 No Power, Part
 damaged
2.5 No Power, Part
damaged items
computer and
 2.6 No Video, Part
 2-10
2.7 No Video, Part
 2.8 Non-Functioning Docking Station if applicable
 Reseat power cord in docking station and power outlet Hard drive
2.9 No Operating System OS Loading
go to Section Diskette drive go to Section CD-/DVD-ROM
drive, go to Section Network go to Section
 Check the setup utility for correct booting order
2.10 No OS Loading from Hard Drive, Part
Boot from diskette?
priority through the setup utility and reboot
 2.11 No OS Loading from Hard Drive, Part
 2.12 No OS Loading from Hard Drive, Part
 1. Replace
2.13 No OS Loading from Diskette Drive
2. Replace
 2.14 No OS Loading from CD- or DVD-ROM Drive
 2-18
2.15 No Audio, Part
 N Replace audio
2.16 No Audio, Part
connections in
 Non Functioning Device Reseat device
2.17 Non-Functioning Device
Unplug the non-functioning device
device?
 2-21
2.18 Non-Functioning Keyboard
Connect notebook to good external keyboard
keyboard or
 2-22
2.19 Non-Functioning Pointing Device
Replace internal  pointing device or
 2-23
2.20 Network or Modem Connection
activated
in OS?
 3.1 Serial Number Location
Illustrated Parts Catalog
 Figure 3-2 Computer System Major Components
3.2 Computer System Major Components
Illustrated Parts Catalog
 Spare Parts Computer System Major Components
 Computer System Major Components continued
 Spare Parts Computer System Major Components Continued
 Computer System Major Components continued
 Spare Part
 Figure 3-3 Plastics Kit Components
3.3 Plastics Kit Components
Plastics Kit Components Spare Part Number
 Figure 3-4 Hardware Kit Components
3.4 Hardware Kit Components
Hardware Kit Components Spare Part Number
 Figure 3-5 Cable Kit Components
3.5 Cable Kit Components
Cable Kit Components Spare Part Number
3-10
 Figure 3-6 Mass Storage Devices
3.6 Mass Storage Devices
Mass Storage Devices
 Spare Parts Miscellaneous not illustrated
3.7 Miscellaneous
3-12
 Spare Parts Miscellaneous not illustrated Continued
 4.2 Service Considerations
Removal and Replacement Preliminaries
4.1 Tools Required
 4.3 Preventing Damage to Removable Drives
Cables and Connectors
Plastic Parts
 Avoid dropping drives from any height onto any surface
 4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
 4.6 Workstation Precautions
 4.7 Grounding Equipment and Methods
 Non-conductive plastic bags, tubes, or boxes Metal tote boxes
 Removal and Replacement Procedures
 Removal and Replacement Procedures
5.1 Serial Number
Figure 5-1 Serial Number Location
 Disassembly Sequence Chart
5.2 Disassembly Sequence Chart
 5.3 Preparing the Computer for Disassembly
 Computer Feet Spare Part Number Information
5.4 Computer Feet
Figure 5-2 Replacing the Computer Feet
 5.5 Mini PCI Communication Board
 5. Remove the mini PCI compartment cover
 Figure 5-5 Removing the LED Cover
5.6 LED Cover
 Keyboard Spare Part Number Information
5.7 Keyboard
 Figure 5-6 Removing the Keyboard Screws
 Figure 5-7 Disconnecting the Keyboard Cable
Reverse the above procedure to install the keyboard
6. Remove the keyboard
5-11
 Optical Drives Spare Part Number Information
5.8 Optical Drive
5-12
 4. Slide the optical drive out of the base enclosure
 Display Spare Part Number Information
5.9 Display
 5. Lift the hinge covers straight up to remove them
 6. Position the computer with the front facing you
 5-17
Figure 5-11 Installing the Display Screws
 Heat Sink Spare Part Number Information
5.10 Heat Sink
 5-19
Figure 5-12 Removing the Heat Sink Screws
 4. Pull the heat sink away from the base enclosure at a
 Follow these steps to replace a damaged thermal pad
 Processor Spare Part Number Information
5.11 Processor
5-22
 Figure 5-14 Removing the Processor
 Top Cover Spare Part Number Information
5.12 Top Cover
 5-25
Figure 5-15 Removing the Top Cover Screws
 4. Turn the computer top side up with the front facing you
 Diskette Drive Spare Part Number Information
5.13 Diskette Drive
 5. Remove the diskette drive from the top cover
 TouchPad Spare Part Number Information
5.14 TouchPad
5-29
 4. Lift the TouchPad bracket up and remove it from the top cover
3. Slide the TouchPad bracket forward
Figure 5-18 Removing the TouchPad Bracket
5-30
 5. Remove the TouchPad board and cable from the top cover Figure
Reverse the above procedure to install the TouchPad
Figure 5-19 Removing the TouchPad
5-31
 Hard Drive Spare Part Number Information
5.15 Hard Drive
5-32
 3. Remove the hard drive bracket 2 from the base enclosure
 Disk Cell RTC Battery Spare Part Number Information
5.16 Disk Cell Real Time Clock RTC Battery
 Figure 5-21 Removing the Disk Cell Battery
Reverse the above procedure to install the disk cell RTC battery
5-35
 Fan Spare Part Number Information
5.17 Fan
5-36
 3. Disconnect the fan cable from the system board
Reverse the above procedure to install the fan
4. Remove the fan bracket 3 and fan 4 from the base enclosure
Figure 5-22 Removing the Fan
 5-38
Figure 5-23 Routing the Fan Cable
 System Board Spare Part Number Information
5.18 System Board
 Figure 5-24 Removing the Exterior System Board Screws
4. Turn the base enclosure top side up with the front facing you
5-40
 7. Remove the optical drive alignment rail
 9. Make sure the PC Card eject button 1 is fully depressed Figure
Reverse the above procedure to install the system board
Figure 5-26 Removing the System Board
5-42
 5-43
Figure 5-27 Routing the Microphone Cable
 This chapter provides physical and performance specifications
Specifications
Computer
 Computer Continued
Specifications
Relative Humidity non-condensing
Shock
 14.1-inch XGA, TFT Display
 12.1-inch SVGA, TFT Display
 10.0-GB Hard Drive
Logical configuration
20.0 GB
15.0 GB
 10.0-GB Hard Drive Continued
Physical configuration
Buffer size3
Disk rotational speed
 Diskette size
Diskette Drive
Light
Height
 CD-ROM Drive
 DVD-ROM Drive
 6-10
AC Adapter
 Battery Packs
 Hardware DMA
System DMA
System Function
6-12
 System Interrupts
 6-14
System I/O Addresses
 System I/O Addresses Continued
 6-16
 System Memory Map
 Table A-1 Stereo Speaker/Headphone
Connector Pin Assignments
Table A-2 Microphone
 Table A-3 Keyboard/Mouse
Connector Pin Assignments
Table A-4 RJ-11 Modem
 Table A-6 Universal Serial Bus
Table A-5 RJ-45 Network Interface
 Table A-7 Serial
 Table A-8 External Monitor
 Table A-9 Parallel
 3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
 3-Conductor Power Cord Set Requirements-By Country
Country-Specific Requirements
 1. The flexible cord must be HAR Type HO5VV-F
 Table C-1 M2.5 × 5 Screw
Screw Listing
 Screw Listing
Table C-2 M2.5 × 4.5 Screw
 Table C-2 M2.5 × 4.5 Screw Continued
 Screw Listing
Table C-2 M2.5 × 4.5 Screw Continued
 Table C-2 M2.5 × 4.5 Screw Continued
Maintenance and Service Guide
Screw Listing
 Screw Listing
 Table C-3 M2.5 × 7 Screw
 Table C-3 M2.5 × 7 Screw Continued
 Table C-3 M2.5 × 7 Screw Continued
 C-10
Table C-4 M2.5 × 5.5 Screw
 Index
Page
Page
Page
 Index-5
 Index-6