1514
TROUBLE SHOOTINGSymptom Possible Problem Solutions
No.
TROUBLE SHOOTINGSymptom Possible Problem Solutions
No.
No LED (Red) is lit. The USB cable isn’t
connectedor it is
loosened.
Reconnectthe USB
cable to the speaker
and plug itinto the
USB porton the
computer.
Nosound is coming
from speakers.
1
2 The powerisn’t
turned on.
The computer doesn’t
detect C-Media USB
SoundDevice as Sound
and Audio Device.
Repeat the step 1 - No
power LED is lit.
The operating
system’s volume is
set too low.
Check the operating
system volume level and
increase it if necessary.
Go tocontrol panel,
double click onSound
and Audio Devices,
underthe Volume
Output/ Inputcontrol,
choose C-Media USB
SoundDevice.
The USB driver is not
functioning.
Download the USB
driver from your
computer
manufacturer’s
website, or install the
software CD-ROM
included.
3 There is echo sound
coming from speakers
when the music is
playing or while
making phone calls.
The software CD- ROM
is not installed.
Followthe steps for
installing the software.
The Karaoke function
in the settingsfor
USB 3D Sound
Configuration,is
turned on.
Double click on USB 3D
SoundConfiguration
icon on the systemtask
bar, goto Karaoke tab,
turn off the Karaoke
function and make sure
the On button is not
highlighted.
[5]INFORMATION
Display the information for ArtDio USB 3D Sound software.