Sharp HT-CN400DVH Troubleshooting chart, References, DVD player, Symptom Possible cause Reference

HT-CN400DVH HT-CN500DVH

ENGLISH

Troubleshooting chart

References	Troubleshooting chart -
	-

Many potential problems can be resolved by the owner without calling a service tech- nician.

If something is wrong with this product, check the following before calling your autho- rised SHARP dealer or service centre.

! General

Symptom	Possible cause	Reference
		page
No sound is heard.	" Is the volume level set to "0"?	P. 22
	" Are the headphones connected?	P. 22
	" Are the speaker wires disconnect-	P. 11
	ed?
The sounds from speakers	" Are the speaker leads connected to	P. 11
are not well balanced.	the wrong channels?
	" Is each speaker placed at the same	P. 15
	distance from the listener?
	" Are speakers adjusted to the same	P. 46
	level?
Noise is heard during play-	" Move the unit away from any com-
back.	puters or mobile phones.
When a button is pressed,	" Set this unit to the power stand-by	P. 50
the unit does not respond.	mode and then turn it back on.
Interference or noise occurs	" Is the unit placed near TV with inter-	P. 12
on the TV image.	nal aerial? Use an external aerial.
The power is not turned on.	" Is the unit unplugged?	P. 14
	" The protection circuit may be acti-	P. 50
	vated. Unplug and plug in the power
	lead again after 15 minutes or more.
No images are displayed.	" Is TV turned on?	P. 17
	" Is the input of TV switched?	P. 17

! DVD player

Symptom	Possible cause	Reference
		page
Even though a disc has been	" Is the disc loaded upside down?
loaded, "NO DISC" is dis-	" Is the disc very dirty?
played.
Playback sounds are	" Does the disc satisfy the standards?
skipped.	" Is the unit located near excessive vi-
	brations?
	" Has condensation formed inside the	P. 50
	unit?
The control buttons do not	" Is the disc very dirty?
function. Music or video play-	" Does the disc satisfy the standards?
back is interrupted.	" Is the unit located near excessive vi-
	brations?
	" Has condensation formed inside the	P. 50
	unit?
Pictures and sound are	" Is the disc very dirty?
skipped.	" Is the unit located near excessive vi-
	brations?
	" Has condensation formed inside the	P. 50
	unit?
The unit does not operate	" Is a disc other than a DVD (region	P. 5
even if the power is on.	number 2 or ALL), SVCD, VCD, au-
	dio CD, CD-R or CD-RW loaded?
Image cannot be played	" Are the video and audio cables con-	P. 13 - 14
back. (Sound is not heard.)	nected improperly?
	" Is a disc other than a DVD (region	P. 5
	number 2 or ALL), SVCD, VCD, au-
	dio CD, CD-R or CD-RW loaded?
	" Is the disc very dirty?
	" Is the disc loaded upside down?
	" Clean the optical pickup if it is dirty.
	" Is the TV input set to "VIDEO 1/VID-	P. 23
	EO 2", etc.?
	" Is the unit turned on?	P. 16

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