Motorola V.100 manual Troubleshooting, What to do if

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Troubleshooting

What to do if...

Personal	• Check the battery. Is it charged, properly fitted and are the contacts clean
Communicator	and dry?
does not turn on
You can’t make	• Check the signal strength meter. If the signal is weak, move to an open
calls	space or, if in a building, move close to a window.
	• Check your network settings. Try to select another network.
	• Check your coverage map. Are restrictions set?
	• Check your Call Barring and Fixed Dialing settings.
	• Have you reached your call charge limit? Reset your limit or contact your
	service provider.
	• Have you inserted a new SIM card? Make sure no new restrictions have
	been imposed.
You can’t	• Check the signal strength meter. If the signal is weak, move to an open
receive calls	space or, if in a building, move closer to a window.
	• Check Call Diversion and Call Barring settings. Check Ringer and
	VibraCall™ settings. If both are off, there is no audible alert.
Personal	• Have you inserted a new SIM card? Enter the new PIN code.
Communicator	• Do you have a replacement communicator? Enter the default unlock code
won’t unlock	of 1234.
	• Did you forget your unlock code? Press %to change it (you will need
	your security code).
Your PIN is	• Enter the PIN unblocking code supplied with your SIM card.
blocked

Troubleshooting

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Contents Users Guide Page Introduction IntroductionPersonalized Control Introduction Contents Alarm Clock Call Related Features Antenna Care SafetySafety Exposure to Radio Frequency SignalsBatteries OperationDriving Electronic DevicesPacemakers Posted Facilities Hearing AidsOther Medical Devices VehiclesBlasting Areas Potentially Explosive AtmospheresFor Vehicles Equipped with an Air Bag European Union Directives Conformance Statement Installing the SIM Card and Battery Getting StartedGetting Started Charging your battery SIM Card and Battery InstallationControl Buttons Getting Started Backlight DisplayTurning Off Your Personal Communicator Turning On Your V.100 Personal CommunicatorEntering your SIM Card Personal Identification Number PIN Entering your Unlock CodeTips on Using this Tips on Using this GuideGuide Short and Extended Menus Tips on Using this GuideHow to Use the Control Buttons Exiting the MenusPrompts and Messages Testing your V.100 Personal CommunicatorEntering Text SMS MessagesSMS Messages Sending an SMS MessageEntering Numbers in Text Mode Storing an SMS MessageReceiving and Reading an SMS Message International Phone Calls Sending Email Messages using SMSMaking a Call Making a CallEnding a Call Redialing the Last Number Called from Standby ModeReceiving a Call Receiving a CallIn-Call Menu In-Call MenuEnd Held Call End Active CallReconnect Reconnect Held CallConference Calls Starting a Conference CallTo Add a Person to your Conference Call Transfer Calls Split CallInitiating Transfer Call After the Third Party is Connected Recording a VoiceNote Voice NotesVoice Notes Reject Waiting CallVoice Activation Voice ActivationAdding Voice Tags for Phone Book Entries Add Voice Tag Add or Edit Voice TagDelete Voice Tag Using Voice Activation with Phone Book Entries Voice Activation from the Standby ModeVoice Activation from the Phone Book Menu Access Internet Access InternetMobile Internet Home Menu Typical browser menu might include Using the Soft KeysEntering or Editing Text Within a Mobile Internet Session Mobile Internet MessagesTo set up your mobile internet access Setting Up for Mobile Internet AccessEnding a Mobile Internet Session Setting a BookmarkInternet Service Alerts Making and Receiving Calls During a Mobile Internet SessionPhone Book Phone BookVoice Dialing Inserting Pauses Into Phone NumbersPersonal Numbers Find Entry By NameFind Entry By Location Prevent Access Add EntryCheck Capacity Last Ten Calls My Phone NumbersFixed Dialing One-Touch Dial Setting Setup Fixed DialingView Fixed Dial List One-Touch Dialing from Phone Book Numbers Alarm ClockAlarm Clock Set AlarmShow Battery Meter Call Related FeaturesCall Related Features Show Alarm StatusDivert Voice Calls Call DivertingCall Barring Call WaitingBar Incoming Calls Cancel All BarringChange Bar Password Bar Outgoing CallsReceived Messages Messages MenuMessages Menu Call VoicemailGo to Next Message Reply to MessageReturn Call Edit MessageOutgoing Messages To send a Stored SMS MessageSend Message Message Editor Erase All VoiceNotes VoiceNotesPlay VoiceNote Show Time AvailableChannel List Cell BroadcastVoicemail Number Message SettingsService Centre Language ListPhone Setup Phone SetupSet Alarm Ringer Tone Set Message Alert ToneEdit Music Tone Automatic Lock Quick Access SetupPhone Lock Send as SMSChange Unlock Code Adjust ContrastRequire SIM Card PIN Lock NowShow Time and Date Change SIM PIN2 CodeNew Security Code Extended MenusSelect Keypad Tones Battery Saving ModeSet Time Format Language SelectionMaster Clear Available Networks Network SelectionNetwork Selection Change BandNetwork Search Registration PreferencesFrequency of Search Show List of Networks Preferred NetworksFind New Network Add Network to ListShow Call Charges Show Call TimersCall Meters Menu Call Meters MenuSet Audible Call Timers Call Charge SettingsSet In-Call Display Lifetime Timer Reset Call ChargesSet Total Charge Limit Quick Access Menu Quick Access MenuDelete Voice Tag Non-Roman Characters Characters Accessories AccessoriesTroubleshooting TroubleshootingWhat to do if Your PIN2 is Drains faster Use and Care Use and CareTotal Customer Satisfaction Total Customer SatisfactionWarranty Information HOW to GET Warranty SERVICE? What is not Covered by the Warranty Warranty Information Index IndexMenus PIN Personal Numbers Personal Numbers@6881036B10@ 6881036B10-O