Motorola XPRT International Data Roaming, Voicemail Troubleshooting, Retrieving VoicemailMessages

Page 81

Retrieving VoicemailMessages

The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be required to enter your voicemail password.

Toretrieve yourvoicemailmessages:

1.Touch > , touch the voicemail entry and then touch the number to call it.

2. When your voicemail answers, press * , enter the password and press # to access your voicemail.

Voicemail Troubleshooting

Please keep the following tips in mind when using Sprint voicemail while travelling:

⬤Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages.

⬤If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks; check www.sprint.com/sww to determine the services available where you are travelling.

Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network.

Getting Started With Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your account.

▶To activate, call Sprint Worldwide Customer Support at 1-888-226-7212, option 2. Representatives are available 24 hours a day, 7 days a week to assist you.

Once your services are activated, you may need to select a GSM data services provider for the country you are in.

Sprint Worldwide Service

3E. Sprint WorldwideSM Wireless Service

75

Image 81

Contents Motorola Xprt User GuideTo find this user guide in Spanish, please visit Table of Contents 2I. Bluetooth & Wi-Fi 2F. Voice ServicesSprint Service 3A. Sprint Basics 2E. Calendar & ToolsSprint WorldwideSM Wireless Service 4B. Manufacturer’s WarrantyIndex Introduction Getting Started 1A. Setting Up Service Setting Up Your Phone1A. Setting Up Service Activating Your Phone Setting Up Messaging & Social Networking Accounts Setting Up Your VoicemailSprint Account Passwords Touch My Accounts Add accountDataServicesPassword Account UsernameandPassword VoicemailPasswordGetting Help Managing Your AccountSprint Sprint Operator ServicesFromYourSprint Phone FromAnyOtherPhoneYour Phone 2A. Phone Basics Your Phone2A. Phone Basics Back Key return to the previous screen Key Functions10 2A. Phone Basics Viewing NotificationsBatteryCapacity Battery and ChargerTurning Your Phone On and Off Turning Your Phone OnRemovingtheBattery InstallingtheBatteryChargingtheBattery Viewing Your Phone NumberTouch Touch Tips & NavigationDrag Touch & holdZoom Phone Setup OptionsHome Screen Phone CoversShortcuts WidgetsCreatingWidgets Weather Change temperature units or add locations SettingUpWidgetsApp Menu Recent AppsSearch Programmable Side KeyTouch Search to start a Google search Making Calls Making and Answering CallsIn-Call Options From the home screen, touchRecent Calls Answering CallsEndingaCall To end a call, touch End callCalling Emergency Numbers Entering TextEnhanced911E911Information CoolDownTouchscreen Keypad Qwerty KeyboardTyping Tips Multi-Touch KeypadInput Methods TextInputSettingsAuto-Correction 22 2A. Phone Basics2B. Settings Sound SettingsDisplay Settings 24 2B. Settings Location SettingsWallpaper Display LanguageTTY Use With Sprint Service Airplane ModeToenableyour phone’s Location feature Touch Settings Call settings TTY mode and select an optionPasswordorPINLock Security Settings26 2B. Settings Screen LockResetting Your Phone To reset your phone to factory settings and eraseForgotYourPattern OrPasscode? Recent Calls 2C. HistoryFrequent Calls To seeallrecentcallscallhistory2D. Contacts Viewing Contacts2D. Contacts 30 2D. Contacts Creating Contacts Transferring ContactsTransferring Contacts Using a microSD Card Transfering Contacts Using Your SIM Card Link ContactsCalling Or Emailing Contacts To import the contacts from your SIM cardEditing Or Deleting Contacts Viewing and Using ContactsLinking Contacts Synchronizing ContactsTouch Display group Create new group Making GroupsCalendar 2E. Calendar & ToolsFile Manager Adding Calendar EventsAlarm Clock Timer Alarm Clock and TimerHelp Center CalculatorUpdating Your Phone Select one of these options36 2E. Calendar & Tools Voice Commands 2F. Voice Services2F. Voice Services Voice ActionsYour Phone’s microSD Card 2G. microSD CardMicroSD Card InsertingthemicroSDCardConnecting Your Phone to Your Computer MicroSD Card SettingsMicroSD Card Files Viewing Memory in the microSD Card40 2G. microSD Card Charge Only Use the connection only to charge a device2H. Camera Taking Photos2H. Camera Photo Options Camera Settings42 2H. Camera Flash Set Flash On, Flash Off, or Auto FlashRecording Videos Camcorder SettingsVideo Options Touch CamcorderView Photos and Videos Viewing Photos & VideosShare Photos and Videos To sendyourphoto in amessageorpostitonlineManaging Photos and Videos Using Bluetooth 2I. Bluetooth & Wi-FiTurning Bluetooth On or Off 46 2I. Bluetooth & Wi-FiReconnecting Devices Connecting New DevicesDisconnecting Devices 2I. Bluetooth & Wi-FiEditing Settings Connecting With Wi-FiTurning Wi-Fi On or Off To useaWi-Fi computer networkforevenfasterInternet accessWi-Fi Hotspot Wi-Fi Search and ConnectSettingUp To add security toyourWi-Fi hotspot50 2I. Bluetooth & Wi-Fi Touch 3G Mobile Hotspot Tap to start Mobile Hotspot serviceActivating theHotspot Sprint Service 3A. Sprint Basics Setting Up Your VoicemailVoicemail Retrieving Your Voicemail MessagesView Your Inbox MessagingReading and Replying to Messages Creating MessagesSetting Up Messaging Sending and Receiving Attachments54 3A. Sprint Basics Instant Messages Social NetworkingTo add other email accounts to your Messaging widget Universal Inbox, touch MessagingRoaming Making a Conference CallTousedataserviceswhenDataRoam Guard isactive Data Roam GuardTosetyourDataRoam Guardnotification Surfing the Web 3B. Web and AppsTo open the browser, touch Browser 58 3B. Web and AppsConnect Android MarketSelect Links See OptionsDownloading Apps Browsing and Installing AppsManaging and Restoring Apps Manage Your DownloadsYouTube Music 3C. EntertainmentYour Music Community Touch a song or playlist to start playing musicWhatmusictransfertoolsdoIneed? Setting Up MusicTouch Music 3C. EntertainmentDigital Living Whatheadphones canIuse?Getting Music Media ShareConnecting First, connect to a Wi-Finetwork or another deviceYourMediaShareWorld Sprint Entertainment Options Share Using DlnaSprint Music Plus Touch DlnaSprint Radio Additional Sprint Lifestyle FeaturesSprint TV Touch a category to begin browsingGoogle Maps 3D. Navigation68 3D. Navigation GoogleMapspage Latitudepage69 TeleNav GPSNavigatorpageAdding and Removing Friends LatitudeSharing Location Touch Maps LatitudeHiding Your Location TeleNav GPS NavigatorTurning Off Google Latitude Follow the onscreen instructions to sign in and use the appGetting Started With Sprint Worldwide Service 3E. Sprint WorldwideSM Wireless ServiceTo activateSprint Worldwideservice 3E. Sprint WorldwideSM Wireless Service72 3E. Sprint WorldwideSM Wireless Service Activating Global Roaming ModeYour SIM Card To setyourglobalroamingoptionsmanuallyTousePlus CodeDialingto place aninternationalcall Making and Receiving Worldwide CallsSetting Up Your Voicemail Access Number Sprint Voicemail ServiceAccessing Your Voicemail NewMessageIndicatorsGetting Started With Data Services Voicemail TroubleshootingInternational Data Roaming Retrieving VoicemailMessagesAccessing Your Email and Data Services on Cdma Networks Accessing Your Email and Data Services on GSM/UMTS NetworksToselectaGSM dataservicecarrierforaspecificcountry 76 3E. Sprint WorldwideSM Wireless ServiceThis feature is not available on the current network To report the issue for resolutionCustomer Service to report the issue for resolution An error occurred. Note the error code and try againContact Sprint Customer Service 78 3E. Sprint WorldwideSM Wireless ServiceYour phone off, and contact Sprint Customer Service Sprint for the default PIN and PUKThere is no charge for this call from your wireless phone Contacting SprintPleasecallthenumbersbelowifyouneed assistance 0800-903200 80 3E. Sprint WorldwideSM Wireless Service800-787-986 001-877-294-9003Safety and Warranty Information 4A. Important Safety Information General Precautions82 4A. Important Safety Information 4A. Important Safety Information MaintainingSafeUseofandAccess to Your PhoneRestricting Children’s Access to Your Phone Using Your Phone With a Hearing Aid Device84 4A. Important Safety Information Turning Off Your Phone in Dangerous AreasGetting the Best Hearing Device Experience With Your Phone Caring for the Battery 86 4A. Important Safety InformationRadio Frequency RF Energy Knowing Radio Frequency Safety SpecificAbsorptionRatesSARforWireless PhonesBody-Worn Operation Owner’s Record 88 4A. Important Safety InformationFCCRadioFrequencyEmission FCCNoticeUser Guide Proprietary Notice Manufacturer’s Warranty 4B. Manufacturer’s WarrantyMotorola Limited Warranty for the United States and Canada WhatDoesthisWarrantyCover?ExclusionsProductsandAccessories Products andAccessories4B. Manufacturer’s Warranty Abuse & Misuse. Defects or damage that result from92 4B. Manufacturer’s Warranty SoftwareExclusionsSoftware WhatWillMotorolaDo? Whois Covered?WhatOtherLimitationsareThere? Canada94 4B. Manufacturer’s Warranty Index NumericsIndex Index Index