VTech CS6114 user manual Warranty, What does this limited warranty cover?

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Appendix

Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1.Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2.Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3.Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4.Product to the extent that the problem is caused by use with non-VTech accessories; or

5.Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

6.Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7.Product returned without a valid proof of purchase (see item 2 below); or

8.Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair

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Contents Online user’s manual Congratulations Table of contents Getting started Parts checklistWall mounting Telephone base installationCharge Battery installationTelephone base layout Battery chargingCID/VOL Handset layoutMENU/SELECT Using the menu Telephone settingsRinger volume Ringer toneTo manually turn off these indicators To change the settingLCD language Clear voicemailSet date and time Key toneHome area code Dial modeWebsite Telephone operation Temporary tone dialing Temporary ringer silencingFind handset Redial list Chain dialingReview the redial list Delete a redial entry Dial a redial entryDirectory Add a directory entry Review the directory Character chartTo search the directory Dial a directory entry Alphabetical searchEdit a directory entry To start an alphabetical searchAbout caller ID Delete a directory entryInformation about caller ID with call waiting Call log Missed call indicatorReview the call log Memory matchView dialing options Save a call log entry to the directory Dial a call log numberCall log display screen messages Delete the call log entriesDisplay screen messages AppendixHandset light Handset and telephone base indicatorsTelephone base light Handset screen iconsBattery needs charging when BatteryMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outTelephone does not ring when there is an incoming call Low battery shows on the handset screenCharge light is off My handset beeps and is not performing normally Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Out of range or no pwr at base shows on the handset screen My caller ID features are not working properlyCommon cure for electronic equipment Cannot retrieve voicemail messagesImportant safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyFCC Part FCC Part 68 and Acta Technical specifications Index Index
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