Motorola 68000202474-B manual Troubleshooting, Crash recovery, Service & repairs, Reset

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Troubleshooting

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Crash recovery

In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 3), then replace and switch your phone on as usual.

Reset

To reset your phone to factory settings and erase all the data on your phone, touch Menu > Settings

>Privacy > Factory data reset > Reset phone.

Warning: All data on your phone will be deleted.

Service & repairs

If you have questions or need assistance, go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States),

1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

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Contents User Guide Page Droid by Motorola CongratulationsMore information On your computer-Go toYour phone Important keys & connectorsLet’s go ContentsCool content & more Wi-Fi connectTouchscreen & keys Turn it on & offKey tips Adjust volume Power key menuHome screen Quick start Home screenShortcuts WidgetsApps App menuPhone status & notifications SearchQuick start Calls CallsMake & answer calls Find it PhoneRecent calls Enter numbers during a callFrequent calls Conference callsQuick start Browser WebConnect Find it BrowserBrowser options Web touch tipsZoom & magnify OptionsQuick start Google Maps Google MapsSet your location sources Find it MapsSelect map mode Find your locationFind any location Latitude Quick start YouTube YouTubeWatch videos Search for videosYour account Apps for allAndroid Market Find it Menu UploadImportant customer information Manage & restore appsWhat can you manage? Manage your lifeGmail DownCalendar Week. When youFind it Add calendar eventsSynchronize with Microsoft Office Outlook Google data synchronizationCorporate calendar Corporate directoryContacts Quick start Messaging MessagingGroups Read & reply to messagesSend & receive attachments Create messagesGoogle Talk Instant messagesText entry VoicemailTyping tips Find it Menu Text entry settings Touchscreen keypadBattery tips Tips & tricksGeneral tips Personalize Display settingsRingtones WallpaperQuick launch shortcuts Photos & videosLanguage & region PhotosPhoto options Videos Video options Quick start Music MusicPlay your videos Find it MusicGet music Set up musicMusic library Play musicMusic player controls Music playerHide, wake, turn off PlaylistsBluetooth wireless Quick start Bluetooth wirelessTurn Bluetooth power on or off Connect new devices To edit the device name, touch Menu SettingsReconnect devices Disconnect devicesQuick start Wi-Fi Wi-FiWi-Fi search & connect Turn Wi-Fi on or offUSB drag & drop USB & memory cardMemory card Remove or format your memory cardManagement ToolsQuick start Security SecurityScreen lock Forgot your pattern or passcode?Crash recovery TroubleshootingService & repairs ResetBattery Use & Safety Safety, Regulatory & LegalBattery Charging Specific Absorption Rate IeeeSoftware Copyright Notice Open Source Software Information Content CopyrightYour Location Emergency CallsNavigation Safety & General InformationGlass Parts Operational WarningsFCC Notice to Users Industry Canada Notice to UsersSeizures/Blackouts Repetitive MotionMotorola Limited Warranty for the United States and Canada What Does this Warranty Cover?Use & Care Who is Covered? How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? What Other Limitations are There?Hearing Aid Compatibility with Mobile Phones Information from the World Health OrganizationProduct Registration Caring for the Environment by Recycling Export Law AssurancesCalifornia Perchlorate Label Privacy & Data SecurityDrive Safe, Call Smart English only for more information Smart Practices While DrivingMotorola, Inc Bluetooth ID B015707