Sharp HT-SB600 Troubleshooting chart, Tuner, Condensation, If problem occurs during operation

Troubleshooting chart

Many potential problems can be resolved by the owner without calling a service technician.

If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center.

General

Symptom	Possible cause
● No sound is heard.	● Is the input signal
	(selection) set properly?
	● Is the volume level set to
	“0”?
	● Is muting activated?
	● Is HDMI compliant
	equipment being used?
	● Is the HDMI cable
	connected correctly?
	Connect the HDMI cable
	correctly and then perform
	the reset procedure. (refer
	page 22)
	● Do not connect or
	disconnect an HDMI cable
	while power is on. This
	may lead to operation
	problems.
● The sound from	● Is the subwoofer level set
subwoofer is not well	to the minimum or
balanced.	maximum level?
● Power turns off	● Is the HDMI cable
suddenly.	connected correctly?
	Connect the HDMI cable
	correctly and then perform
	the reset procedure.
● Noise is heard	● Move the speaker away
during playback.	from any computers or
	mobile phones.
● When a button is	● Set the unit to the stand-by
pressed, the unit	mode and then turn it back
does not respond.	on.
● The power is not	● Is the unit unplugged?
turned on.	● The protection circuit may
	be activated. Unplug and
	plug in the power cord
	again after 5 minutes or
	more.
● 3D images not	● Depending on the TV and
displayed on the TV.	Video component, 3D
	images may not be
	displayed.
	Check the operation
	manual of the respective
	component.
	● HDMI cable not support 3D
	image.

Remote control

Symptom	Possible cause
● The remote control	● Is the battery polarity
does not operate	correct?
properly.	● Is the battery dead?
	● Is the distance or angle
	incorrect?
	● Are there any obstructions
	in front of the unit?
	● Is there a strong light
	shining on the remote
	sensor?
	● Is the remote control for
	another equipment used
	simultaneously?
● The unit cannot be	● Is the AC power cord of the
turned on with the	unit plugged in?
remote control.	● Is the battery inserted?

Tuner

Symptom Possible cause

●The radio makes ● Is the unit placed near the

unusual noises	TV or computer?
continuously.	● Is the FM antenna or AM
	loop antenna placed
	properly? Move the
	antenna away from the AC
	power cord if it is located
	nearby.

Condensation

Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

If problem occurs during operation

When this product is subject to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.

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