Sagem myX-1 manual MYX-1EN-16dépannage.pmd75

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Troubleshooting

Problem - Situation

The phone display does not change

No connection made

Unable to receive calls

MYX-1_EN-16dépannage.pmd75

Actions

Press a key. If nothing is displayed, check the position of the SIM card. If the problem continues, contact the after sales service.

Check the form of the number called.

Check that there is at least one field strength dot showing. If R is displayed but there is no mobile phone operator name, only emergency calls are allowed.

Check that you have not used all your credit with the mobile phone operator.

Check that the SIM card provides the service you required and that it has not expired.

Check and, if necessary, disable the outgoing call lock.

The network is saturated. Please try later.

If you still have problems getting a connection, contact the Hotline.

Try to make a call to check that the phone and the network are operational.

Check and, if necessary, disable the permanent call redirection (permanent call redirection icon displayed).

Check and, if necessary, disable the incoming call lock.

If you still have problems receiving calls, contact the Hotline.

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Contents 251310522 Sagem SA Conformance Document Functions at a glance Menus at a glance Glossary Contents Contents Presentation of the phone Presentation of the phone Function keysAlphanumeric keyboard Made up of 12 keys 0 to 9, ∗ and #Key ∗ KeyDisplay Exchanging the front and back panel Getting started Information on the SIM cardInstalling the SIM card and the battery Charging the battery Setting Time and Date PIN codePIN2 code Control of the PIN codeSetting the time Setting the dateNetwork indicator Searching for a networkSwitching off Menu accessDirect access to menus RecommendationInitial communication Hands-free mode Volume controlMaking a call Receiving a callEnding a call Hands-free mode not available on all modelsPress End of call message appears on the screen Directory display DirectoryStoring a number Groups are defined by default in your phone Deleting a numberCall groups Creating a groupActivate the Call Groups function Available memoryLooking up a group Select the group to be looked up and press OKSorting Sending a short message to a stored numberModifying a group Deleting a groupDirectory menu, select Available memory. Validate using OK Directory memory spaceDisplaying personal numbers Making a call with a stored numberMessages Receiving a messageUnread messages are in bold Several types of message may be received Text messagesMeaning of the symbols in front of each message Meaning of the symbols at the top of the screenActions possible for a message received To add a WAP bookmark received OptionsPersonalised ringing tone menu Melody is saved in the Ringing and beepsIf you have just listened to it, press the righthand key Saving an animated screen saver on your phone If you have just viewed it, press the righthand keyReceiving WAP information depending on model Saving an icon in your phoneUsing T9 mode Selecting the editing languageLanguage Easy Message T9 function helps you to easily enter messagesCapital letters Additional entry modesWords in capital letters Options available when writing a message Punctuation marksAccented characters Melodies already predefined in the phone or personalisedLanguages T9 mode can be used in different languages Options for messages in the list Read it Send it Delete it Modify itEnter the message centre number Then press the central keyForwarding calls CallsForwarding voice calls Viewing the list of the last numbers used Monitoring the duration and cost of callsForwarding data or faxes This memory is linked to the phone and not to the SIM cardDisplaying the numbers Anonymous modeYour number Configuring automatic redial Authorising double callCallers Number Call waitingBlacklist Voice mail numberLocal information distribution Replacing the international prefixPlacing calls on hold Standard commandsMulti-conferencing Conference calls Current call order number X private callCurrent call or to the multi-conference Tel NSelecting the volume and the type of ringing tone Ringing tonesDownloaded icons Menu.43Personalising the ringing tone Setting the vibrator depending on model Selecting silent mode depending on modelSetting the beeps Setting the keypad tonesSetting the low battery tone Deleting Dtmf tonesSettings Installing the energy saving modeConfiguring the idle mode Customizing your phonePersonalising the welcome screen Customizing the programmable keysDirectory Rapid dialSilent mode depending on model Selecting the display languageCall voice mail Text messagesSelecting the network Select the type of responseNetwork Setting the time and date Setting time/date/Control menuAvailable networks Preferred networksControlling screen contrast Converting currenciesRapid exchange Exchange rateSecurity Locking the keyboardChanging the PIN number Checking the PIN numberChanging the PIN2 number Changing the phone codeTo activate To deactivateChanging the operator password Limiting incoming callsSetting up the pre-set directory Limiting outgoing callsDisplay the Pre-set directory menu Tick the Pre-set directory boxCharge checking Confidentiality messagesAccessories Setting the alarmCalculator Add Subtract Multiply Divide Equals DeleteSetting the timer Configuring your phone with a car kitProgramming the switch-off delay on your phone As regards the phone, there are several optionsProgramming the alarm timing This can only happen when the vehicle is not runningYou can set the serial link speed when using AT commands Data parametersWAP depending on model WAP menusWAP browser is licensed from Home connection to the homeConfiguration of WAP parameter Configuration of parametersAdvanced... menu access to sub-menus From the Home menu, start up connection to a service ConnectionDownloading objects Show URL which presents the current Internet addressDisconnection Exit from the WAP functionIcons Full screen display by pressing on the righthand keyGames Available accessories BatteryMaintenance menu UpkeepElectrical safety Airplane safetyRecommendations Areas containing combustiblesRoad safety Hospitals, the phone must be switched offNon ionising radiation Electronic medical equipmentGeneral precautions Removing the battery may mean that the time is lostRecommendations Technical Characteristics Advice for limiting exposure to radiofrequency RF fields Problem Situation TroubleshootingActions Problem Situation Actions Error message SIM not PresentError message Incorrect PIN Error message SIM BlockedMYX-1EN-16dépannage.pmd75 Cannot send messages Network are operationalTry sending the message later No voice box