Kyocera K132 manual Customer support, Qualified service

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11GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada)

or 1-858-882-1401. Customer support phone numbers are also available in the following countries.

Argentina: 0-800-666-0052

Australia: 1-800-507-000

Brazil: 0-800-55-2362

Chile: 800-43-1212

Colombia: 01-800-700-1546

India:	Toll free:1-600-121214
	Toll: 0124-284-5000
Mexico:	001-866-650-5103
New Zealand:	0-800-990-100
Panama:	001-800-201-1984
Peru:	0-800-51-934
Puerto Rico:	1-866-664-6443
Venezuela:	0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN). Note: To locate the ESN select Menu → Phone Info and scroll down to ESN: for the 11-digit number.

Qualified service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

User Guide for the Kyocera K132 Phone

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Contents Page User Guide for the Kyocera K132 Phone Medical devices Potentially unsafe areas Icnirp Input Output Table of Contents Page Recharging the battery Installing the batteryCharging the battery Performing basic functions Caring for the batteryGeneral safety guidelines Common causes of battery drainGetting to know your phone Getting to know your phone Navigating through menus Using menusContents of the main menu are as follows DRM protected Auto-Answer is on Speakerphone is on Understanding screen iconsCalling a saved number Setting Open to AnswerMaking a call Redialing a numberSilencing an incoming call Using the speakerphoneSetting the phone to hold calls Adjusting the volume during a callChanging the hold message Setting missed call alertsDealing with missed calls Viewing recent call detailsTouch dialing Setting up voicemailSpeed dialing Checking voicemail messages Calling emergency servicesUsing your phone in an airplane To exit Emergency modeTiming your calls Setting Airplane modeSetting an alert for roaming Tracking callsTurning roaming on or off Setting the roam ringerSetting Call Guard Setting digital or analog modeEntering words letter by letter Understanding text entry screensText entry modes Entering numbersEntering smileys Capitalization settingsEntering symbols Switching default text entry modesQuick reference to text entry Assigning ringers Creating a new contactAdding a code or extension Customizing your contactsAssigning number types Editing a contactAssigning pictures Classifying contacts as Personal or BusinessChecking the Frequent List Erasing a contactCustomizing a phone number Finding contact informationSearching the Contacts directory Using caller groupsSetting Fast Find Using Fast FindPress up and down to scroll through Editing a caller groupAssigning a ring tone to a caller group Press down to scroll through the listEnter a recipient’s phone number or Email address Including prewritten text and symbolsSending text messages Creating a text messageSend Later schedules a time to send the message Setting sending optionsAdding a signature Once you have completed the message, select OptionsViewing your sent messages If you cannot send messagesUnderstanding appended messages Receiving incoming calls while creating messagesTo Ignore the message, press the right soft key Retrieving text messagesViewing failed or pending messages Press up or down through the listBlocking unwanted messages Setting message alertsIf you see the symbol Reading the messageErasing messages automatically Erasing messagesErasing single messages Erasing all messagesCustomizing Your Phone Contents of the Settings menu are as followsTurning sounds back on Shortcut to Vibrate Only modeSilencing all sounds Choosing ringersAdjusting volume Setting sounds for your phoneUsing shortcuts Setting message alertsPersonalizing the screen Choosing a different languageChanging the display contrast Setting numbers to auto-hyphenateSetting power backlighting Changing the display brightnessCreating a secure environment Erasing all contacts Network settingsSwitching between phone lines Limiting callsUsing a Hearing Aid device Accessory SettingsSetting position location Connecting to a TTY/TDD deviceViewing entries with voice tags Setting up voice dialingCalling using voice tags Creating a voice tag for a contactErasing all voice tags Calling using digit dialingUsing voice features with hands-free car kits Answering automatically Answering using voice commandsWaking up the phone Answering the phoneTraining voice recognition Using Expert ModeSimply speak a command after the tone Highlight a sound file and select Options Accessing filesBrowsing images Browsing soundsCreating free space Scheduler Voice MemoEditing, erasing, or sending an event Alarm ClockCalculator Setting an alarm clockSetting the QuickAlarm Tip CalculatorWorld Clock TimerStopwatch Brick Attack GamesPress to end all games RaceTo exit the game, highlight Exit and press Each column within during the course of the gameStarting the Web Browser Using the Mobile WebUsing the Web menu options Going to a bookmarked site Searching for a Web siteChecking Browser alerts Changing the Web promptCustomer support Qualified servicePhone accessories Become a product evaluator Updating Emergency calls, 11 emergency modeExpert mode Fast find Number mode OutBoxUnlocking the phone Volume Earpiece, 8, 30 key beep, 31 ringer