Kyocera K112 manual Getting Help, Customer support, Email phone-help@kyocera-wireless.com

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8GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN). To find the ESN:

a.Remove the RUIM card cover.

b.Locate the white label on the back of the phone. Your phone’s 11-digit ESN begins with “D” and is located on the label.

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Contents Page User Guide for the Kyocera K112 phone For Exposure to Radio Waves Optimize your phone’s performance Air bags 093 453 Playing Games and Using Tools Charging the battery Inserting your Ruim cardGetting Started Common causes of battery drain Caring for the batteryRecharging the battery General safety guidelinesHome screen. Press OK item 8 to select Menu Getting to know your phonePerforming basic functions Press left or right to see menus Using the menusContents of the main menu are as follows To use menus Press to select MenuUnderstanding screen icons Redialing a number Making a callAnswering a call Making and Receiving CallsViewing recent call details Setting keys to answer callsSetting missed call alerts Dealing with missed callsYou can erase all calls listed in your Recent Calls menu Setting up speed dialingErase the recent calls list To speed dialChecking voicemail messages Setting up voicemailChanging the default voicemail number Adjusting the volume during a callIncoming Calls Tracking your callsCalling emergency numbers Outgoing CallsSelect an option Setting the roaming optionSelect an input mode Entering LETTERS, NUMBERS, and SymbolsEntering words letter by letter Entering symbolsPress the number corresponding to the symbol of your choice Understanding text entry modesEntering special characters Switching text casesEntering numbers Changing input modesSaving a new contact Storing ContactsAdding pauses to a phone number Editing a phone number Saving addresses and web pagesErasing a contact Editing a contact nameShortcut to your contacts list Classifying a contactAssigning the contact number type Sending a pre-written message Sending text messagesSending and Receiving Text Messages Sending a new text messageReceiving incoming calls while creating messages Retrieving text messagesSending a saved message If you cannot send messagesAuto Erase Inbox Setting message alertsErasing messages Erasing single messages63$ Customizing Your Phone Setting your phone to vibrateChoosing a different ringer Adjusting volumeSetting the incoming call alert Locking your keypadChanging the key beep length Adjusting the backlightingPersonalizing the screen Changing the key beep soundChoosing a different time format Changing your bannerChoosing a different language Changing the display contrastErasing all contacts Setting call alertsCreating a secure environment Changing your PIN codeSetting power backlighting Setting alerts for your headsetResetting your phone Setting headset autoanswerSelect Bet to change the bet amount Playing Games and Using ToolsBlackJackTM Video PokerTM Alarm Stop Watch Scheduler Calculator Adding an eventViewing, editing, or erasing an event Exit the calculator and return to home screen Email phone-help@kyocera-wireless.com Getting HelpCustomer support Index Vibrate