Kyocera Aktiv manual Customer support, Toll

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Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611. They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in one of the following ways:

Web site: www.kyocera-wireless.com

Email: phone-help@kyocera-wireless.com

Telephone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

Customer support phone numbers are also available in the following countries.

Argentina: 0-800-666-0052

Australia:

800-507-000

Brazil:

0-800-55-2362

Chile:

800-43-1212

Colombia

01-800-700-1546

India:

Toll free: 1-600-21214

 

Toll: 0124-284-5000

Mexico:

001-866-650-5103

New Zealand: 0-800-990-100

Panama: 001-800-201-1984

Peru: 0-800-51-934

Puerto Rico: 1-866-664-6443

Venezuela: 0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

The name of your service provider.

The actual error message or problem you are experiencing.

The steps you took to reproduce the problem.

The phone’s electronic serial number (ESN).

To find the ESN select Menu Phone Info.

Qualified service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Become a product evaluator

To participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular or PCS phones, visit beta.kyocera-wireless.com.

093 453 037

Kyocera Wireless Corp.

10300 Campus Point Drive, San Diego, CA 92121

U.S.A.

Visit us at www.kyocera-wireless.com

To purchase accessories, visit

www.kyocera-wireless.com/store

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Contents User Guide for Kyocera Aktiv Phones Page FCC/IC Notice Medical devices Optimize your phone’s performanceAir bags Potentially unsafe areasUse with care Charger Input OutputFueling areas such as gas stations Below deck on boats Ansi C95.1 American National Standards InstituteCustomer support TollContents Page Caring for the battery Installing the batteryCharging the battery General safety guidelinesCommon causes of battery drain Replacing the faceplate=ÇçïåK Performing basic functionsMêÉëë= I=íÜÉå= =íç=~åëïÉêK =ìéKGetting to know your phone Using menus Understanding screen icons Silencing an incoming call Making a callAnswering a call Making and Answering CallsSetting missed call alerts Calling emergency servicesAdjusting the volume during a call Dealing with missed callsTouch dialing Using speed dialingSpeed dialing Viewing recent callsEnabling 1-Touch dialing Setting up voicemailUsing 1-Touch dialing Checking voicemail messagesTracking calls Setting roaming alerts and ringersLocking the keypad Receiving data or faxesControlling network roaming Setting the roam ringerSpecifying digital or analog mode Turning roaming on or offEntering LETTERS, NUMBERS, and Symbols Understanding text entry screensText entry modes Capitalization settings Entering symbolsChanging modes Quick reference to text entry Saving a contact entry Storing ContactsEditing or erasing a contact Editing a phone numberAdding a code or extension Finding contact information Checking the Frequent List or the All Contacts ListSearching the Contacts directory Settings → =Convenience=→ =Fast Find=→ EnabledK Setting Fast FindUsing Fast Find Viewing contactsWriting a message Sending text messagesSending and Receiving Text Messages Including pictures, sounds, and prewritten textSet Priority-i~ÄÉä=íÜÉ=ãÉëë~ÖÉ=~ë= Setting sending optionsÃÉëë~ÖÉ=íç=ÄÉ=êÉÅÉáîÉÇK ËÉîÉê~ä=çéíáçåë=Ñçê=Üçï=~åÇ=ïÜÉå=óçì=ï~åí=íÜÉ=Understanding appended messages Adding a signatureIf you cannot send messages Receiving incoming calls while creating messagesRetrieving text messages Viewing the OutBoxIf you see the New Message note Erasing messages Setting message alertsIf you see the =symbol Reading the messageErasing all messages Customizing message settingsErasing single messages Erasing messages automaticallyÃÉëë~ÖÉëI=ëìÅÜ=~ë= Switching default text entry modePÉäÉÅí=Menu=→ =Messages=→ =Msg Settings=→ Edit QuickTextK NMM=ÅÜ~ê~ÅíÉêë=éÉê=ãÉëë~ÖÉKCustomizing Your Phone Silencing all sounds Choosing a different ringerSpecifying ringers for different callers Adjusting volume Using shortcutsPersonalizing the screen Adjusting the backlightingChoosing a different language Changing your bannerSetting backlighting to flash Setting numbers to auto-hyphenateSetting power backlighting Changing the display contrastCreating a secure environment Erasing all contacts Setting message alertsRestricting calls Unlocking the phoneNetwork settings Data settings~êâÉíë=ïÜÉêÉ=ëÉêîáÅÉ=áë=áãéäÉãÉåíÉÇK Setting position locationConnecting to a TTY/TDD device PÉäÉÅí=911 Only=çê=Location OnKSetting up voice dialing Calling using voice tagsUsing Voice Recognition Waking up the phone Using voice features with hands-free car kitsAnswering using voice commands Answering the phoneOÉ~Ç=íÜÉ=ãÉëë~ÖÉ=~åÇ=éêÉëë= K Training voice recognitionIgnoring an incoming call PÉäÉÅí Train AllKScheduler Alarm ClockUsing Tools Adding an eventTip Calculator CalculatorWorld Clock Timer Stopwatch√ pÉäÉÅí=Menu=→ =Tools=→ =Flashlight=→ Flashlight On Flashlight~ÖÉ OVK Flashlight=→ Flashlight OffK JçêJÑçê=~î~áä~ÄáäáíóK TetrisMedia Gallery / FUN & Games =çê= =ìéBrick Attack DoodlerAdd a shape My SoundsMy Pictures Saving the doodleSaving memory Qç=îáÉïI=ÉÇáíI=çê=Éê~ëÉ=Öê~éÜáÅëWExit=êÉíìêåë=óçì=íç=íÜÉ=ÜçãÉ=ëÅêÉÉåK Using the Web menu options Using the Web BrowserConnecting to the Internet Starting the Web BrowserChecking Net alerts Searching for a Web siteBookmarking a Web site Changing the Web promptIndex TÉÄ=êçïëÉêI=QT tçêäÇ=`äçÅâI=QM Éê~ëáåÖI=OQ ÊÉíêáÉîáåÖI=OP ËÉåÇáåÖI=OMÌåäçÅâáåÖ=íÜÉ=éÜçåÉI=PP Index