AT&T 8820 manual Cannot send messages, Cannot access web content

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I cannot send messages

Try performing the following actions:

•Verify that your BlackBerry® 8820 is connected to the wireless network. If you are not in a wireless coverage area, your BlackBerry 8820 should send the messages when you return to a wireless coverage area.

•If the menu item for sending a message does not appear, verify that you have added a supported email address or PIN for your contact.

•If you created a BlackBerry email address or added an existing supported email address to your BlackBerry 8820 using the email setup web site, verify that you have received an activation message on your BlackBerry 8820 from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your BlackBerry 8820 .

•If you have not received a registration message from the wireless network, register your BlackBerry 8820 . From the Home Screen, click Settings, click Options, then click

Advanced Options. Click Host Routing Table. Press the Menu key . Click Register Now.

•Resend the message. Open the message. Press the Menu key . Click Resend.

Note: Ensure that you have an appropriate BlackBerry data rate plan with AT&T.

I cannot access web content

If you are trying to browse to a web page using the MediaNet browser or through AT&T Mobile Music or AT&T Mall, verify that your BlackBerry® device is connected to the mobile network. If your device prompts you to turn on the device radio, in Manage Connections, select the Mobile Network checkbox.

BlackBerry® 8820

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Contents Getting Started Guide Table of Contents Browse the Web & Shop Online Load and Play Music/Videos Welcome to AT&TWhat’s in the Box? Rechargeable BatteryInsert the Battery Set up Your BlackBerryCharge the Battery Insert a Media Card Learn to Navigate Setup Your BlackBerryIntroduction to BlackBerry Setup WizardSteps? Email Set Up Setup Your BlackBerry To exit the Setup Wizard, click Close Send an Email Set up & Use Email/SMS Text MessagesSend an SMS Text Message Make a Phone Call Using the PhoneMake a Phone Call Using Voice Dialing Set up Voicemail Check Your Voicemail Messages From Other Phones Check Your Voicemail Messages From Your BlackBerryGo to Web Pages Browse the Web & Shop OnlineOn a bookmark page, press the Menu key AT&T Mall Add a Contact Schedule an Appointment Manage Contacts and CalendarsConfirm PTT is On Set up Push to TalkAdd a Push to Talk Contact Use Push to TalkReceive a PTT Call Make a Push to Talk CallConnect to Devices and Networks Set up Bluetooth technologyTurning on the Connection to the Wi-Fi Turn on the connection to the Wi-Fi networkConnect to a Wi-Fi network What You Need BlackBerry Desktop SoftwareSync Your BlackBerry 8820 With Your Computer Setup instructionsBlackBerry Desktop Software Sync Your BlackBerry 8820 With Your Computer More Info Media Load and Play Music/VideoLoad MP3 and video files Play MP3 files AT&T Mobile Music Cannot connect to a wireless network TroubleshootingCannot connect to a Wi-Fi network Cannot associate my BlackBerry 8820 with an email address BlackBerry Cannot send messages Cannot access web contentAm not receiving messages Cannot make or receive calls Want to charge my device using my computerWant to reset my BlackBerry Want to talk to a support representative Have forgotten my BlackBerry Internet Service passwordKeyboard Tips and TricksTyping Phone Navigating ScreenGeneral Tip AttachmentsCheck that your BlackBerry 8820 is turned on Accessories AccessoriesBlackBerry BlackBerry Battery Power Level Indicators Wireless Connection Status IndicatorsPush to Talk Indicators Message List Status Indicators Home Screen Status IndicatorsPhone Call Status Indicators FBETFUKBDL BlackBerry 8820 Key FunctionsApplications Find More Information