AT&T 8820 manual Am not receiving messages

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I am not receiving messages

Try performing the following actions:

•Verify that your BlackBerry® 8820 is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

•If you created a BlackBerry email address or added an existing supported email address (up to 10) to your BlackBerry 8820 using the email setup web site, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device.

•If you have not received a registration message from the wireless network, register your device. From the Home Screen, click Settings, click Options, then click

Advanced Options. Click Host Routing Table. Press the Menu key . Click Register Now.

•If you use email message filters, verify that your email message filter options are set correctly.

Note: Ensure that you have an appropriate BlackBerry data rate plan with AT&T.

44	BlackBerry® 8820

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Contents Getting Started Guide Table of Contents Browse the Web & Shop Online Welcome to AT&T Load and Play Music/VideosRechargeable Battery What’s in the Box?Charge the Battery Set up Your BlackBerryInsert the Battery Insert a Media Card Setup Your BlackBerry Learn to NavigateSetup Wizard Introduction to BlackBerrySteps? Email Set Up Setup Your BlackBerry To exit the Setup Wizard, click Close Set up & Use Email/SMS Text Messages Send an EmailSend an SMS Text Message Using the Phone Make a Phone CallMake a Phone Call Using Voice Dialing Set up Voicemail Check Your Voicemail Messages From Your BlackBerry Check Your Voicemail Messages From Other PhonesBrowse the Web & Shop Online Go to Web PagesOn a bookmark page, press the Menu key AT&T Mall Add a Contact Manage Contacts and Calendars Schedule an AppointmentSet up Push to Talk Confirm PTT is OnUse Push to Talk Add a Push to Talk ContactMake a Push to Talk Call Receive a PTT CallSet up Bluetooth technology Connect to Devices and NetworksTurn on the connection to the Wi-Fi network Turning on the Connection to the Wi-FiConnect to a Wi-Fi network BlackBerry Desktop Software What You NeedSetup instructions Sync Your BlackBerry 8820 With Your ComputerBlackBerry Desktop Software Sync Your BlackBerry 8820 With Your Computer More Info Load and Play Music/Video MediaLoad MP3 and video files Play MP3 files AT&T Mobile Music Cannot connect to a Wi-Fi network TroubleshootingCannot connect to a wireless network Cannot associate my BlackBerry 8820 with an email address BlackBerry Cannot access web content Cannot send messagesAm not receiving messages Want to charge my device using my computer Cannot make or receive callsWant to reset my BlackBerry Have forgotten my BlackBerry Internet Service password Want to talk to a support representativeTyping Tips and TricksKeyboard Navigating Screen General TipAttachments PhoneCheck that your BlackBerry 8820 is turned on Accessories AccessoriesBlackBerry BlackBerry Push to Talk Indicators Wireless Connection Status IndicatorsBattery Power Level Indicators Phone Call Status Indicators Home Screen Status IndicatorsMessage List Status Indicators BlackBerry 8820 Key Functions FBETFUKBDLApplications Find More Information