Dell H810, H710P, H310 manual Troubleshooting, Bios Error Messages, Discovery Error Message

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Troubleshooting

To get help with your Dell PowerEdge RAID Controller (PERC) H310, H710, H710P and H810, you can contact your Dell Technical Service representative or see dell.com/support.

BIOS Error Messages

The controller BIOS read-only memory (ROM) provides Int 13h functionality (disk I/O) for the virtual disks connected to the controller. You can boot from or access the physical disks without a driver.

Discovery Error Message

Error Message:	A discovery error has occurred, please power cycle the system
	and all the enclosures attached to this system.
Probable Cause:	This message indicates that discovery did not complete within 120 seconds. The SAS cables
	for your system might be improperly connected.
Corrective	Check the cable connections and fix any problems. Restart the system.
Action:
Extra Enclosure Error Message
Error Message:	There are X enclosures connected to connector Y, but only
	maximum of 4 enclosures can be connected to a single SAS
	connector. Please remove the extra enclosures then restart your
	system.
Probable Cause:	This message is displayed when the BIOS detects more than four enclosures connected to a
	single SAS connector.
Corrective	You must remove all additional enclosures and restart your system.
Action:
Cache Data Lost Error Message
Error Message:	Cache data was lost, but the controller has recovered. This
	could be due to the fact that your controller had protected
	cache after an unexpected power loss and your system was
	without power longer than the battery backup time. Press any
	key to continue or 'C' to load the configuration utility.
Probable Cause:	This message is displayed under the following conditions:
	• The adapter detects that the cache in the controller cache has not yet been written to
	the disk subsystem.

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