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Dell H310, H710 Degraded State Of Virtual Disks, Battery Discharged Or Disconnected Error Message

Models: H310 H710 H710P H810

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	CAUTION: When removing or replacing the PERC Mini Monolithic Controller, hold the card
	by its edges marked by the blue touch points. Do not handle the card while holding the
	battery or the heatsink.
	For more information, see figure “Removing and Installing the PERC Mini Monolithic Controller”
	in Removing The PERC Controller.
	CAUTION: Multi-bit ECC errors cause data corruption and data loss. In case of MBE
	errors, contact Dell Technical Support.
Probable Cause:	Multi-bit ECC errors occur in the memory and can corrupt cached data and discard it.
Corrective	Contact Dell Technical Support.
Action:
Configured Disks Removed Or Not Accessible Error Message
Error Message:	Some configured disks have been removed from your system or are
	no longer accessible. Check your cables and ensure all disks
	are present. Press any key or ’C’ to continue.
Probable Cause:	The message indicates that some configured disks were removed. If the disks were not
	removed, they are no longer accessible. The SAS cables for your system might be improperly
	connected.
Corrective	Check the cable connections and fix any issues. Restart the system. If there are no cable
Action:	problems, press any key or <C> to continue.

Battery Discharged Or Disconnected Error Message

Error Message:

Probable Cause:

Corrective

Action:

The battery is currently discharged or disconnected. Verify the connection and allow 30 minutes for charging. If the battery is properly connected and it has not returned to operational state after 30 minutes of charging then contact technical support for additional assistance.

This message may appear for controller without battery, depending on the virtual disks’ policies.

•The controller battery is missing or currently inaccessible, contact Dell support if the problem persist after 30 minutes.

•The controller battery is completely discharged and needs to be charged for it to become active. You must first charge the battery and wait for a few minutes for the system to detect it.

Degraded State Of Virtual Disks

A redundant virtual disk is in a degraded state when one or more physical disks have failed or are inaccessible. For example, if a RAID 1 virtual disk consists of two physical disks and one of them fails or become inaccessible, the virtual disk become degraded.

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Dell H310, H710P, H810 manual Degraded State Of Virtual Disks, Configured Disks Removed Or Not Accessible Error Message

Contents

H710P, and H810 User’s Guide Dell Inc. All Rights Reserved Contents Deploying The Perc Card Driver InstallationSupport For Internal Multiple Controllers Management Applications For Perc CardsCacheCade Security Key And RAID Management Security Key Management In The Bios Configuration UtilityTroubleshooting Appendix RAID Description Multiple Disks Become InaccessibleSource Disk Fails During Replace Member Operation Disk Mirroring Overview Specification H310 H710 H710PSupported Operating Systems Specification H310 H710 H710P H810Getting Help Spans per Disk GroupDocumentation Feedback Contacting DellRelated Documentation Page Physical Disk Power Management FeaturesConfigured Spin Down Delay There are four power saving modes availableConsistency Checks Types Of Virtual Disk InitializationBackground Initialization Of Virtual Disks Full Initialization Of Virtual DisksConfiguring FastPath-Capable Virtual Disks Using Disk RoamingDisk Roaming FastPathMigrating Virtual Disks Virtual Disk MigrationRead WriteConditions Under Which Write-Back Is Employed Virtual Disk Write Cache PoliciesWrite-Back And Write-Through Virtual Disk Read Cache Policies Reconfiguration Of Virtual DisksSource RAID Number Capacity Description LevelMirrored virtual Disk into aDisk by adding One diskSmart Feature Fault ToleranceAutomatic Replace Member With Predicted Failure Reclaims diskRedundant Path Support For Perc H810 Only Patrol ReadUsing Replace Member And Revertible Hot Spares Using Persistent Hot Spare SlotsPhysical Disk Failure Detection Physical Disk Hot SwappingController Cache Preservation Battery Transparent Learn CyclePage Removing The Perc Controller Deploying The Perc CardRemoving and Installing the Perc Adapter PCIe slot SAS cable connectors Perc adapter ScrewRemoving and Installing the Perc Mini Monolithic Controller Installing The Perc ControllerSupport For Internal Multiple Controllers Setting Up Redundant Path Support On The Perc H810 AdapterServer Storage Redundant Path Support Configuration With Two EnclosuresPage Click Continue Driver InstallationInstalling a driver Popular support tools section, click Drivers and Downloads Select Install from a list or specific location Reboot the system when promptedUpdating The Linux Driver Click on the Hardware tabUpgrading The Kernel Version installed Page Entering The Bios Configuration Utility Bios Configuration UtilityManagement Applications For Perc Cards Dell OpenManage Storage ManagementTo exit the Bios Configuration Utility Ctrl R Exiting The Configuration UtilityMenu Navigation Controls Notation Meaning and Use ExampleNotation Meaning and Use Setting Up Virtual DisksCtrl Mgmt, and Foreign View Mgmt, Ctrl Mgmt, and Foreign ViewSummary Of RAID Levels Parameter DescriptionCreating Virtual Disks Virtual Disk ManagementParameterDescription Select Create New VD and press EnterConverting Physical Disk To RAID Capable For Perc H310 Selecting Virtual Disk ParametersInitializing Virtual Disks Converting Physical Disk To Non-RAID For Perc H310Checking Data Consistency Running a Data Consistency CheckPage Page Choose Break Mirror and press Enter Break MirrorManaging Preserved Cache Select Manage Ded. HS and press Enter Managing Dedicated Hot SparesSelect Manage Preserved Cache Select Clear Config Clearing The ConfigurationDeleting Virtual Disks Deleting Disk GroupsVirtual Disks Physical Disks Bios Configuration Utility Menu OptionsVirtual Disk Management VD Mgmt Security property of the Disk Group Virtual Disks Action Description Virtual Disk ActionsPhysical Disk Actions Physical Disk Management PD MgmtController Management Actions RebuildController Management Ctrl Mgmt Physical Disk Management Foreign Configuration ViewSetting LED Blinking Replacing An Online Physical Disk Creating Global Hot SparesRemoving Global Or Dedicated Hot Spares Performing a Manual Rebuild Of An Individual Physical Disk Restrictions and LimitationsStopping Background Initialization Enabling Boot Support For a BIOS-Enabled Controller Enabling Boot SupportEnabling Bios Stop On Error Controller ManagementRestoring Factory Default Settings Uefi RAID Configuration UtilityEntering The Uefi RAID Configuration Utility Disabling Auto ImportConfiguration Options Exiting The Uefi RAID Configuration UtilityDevice Settings menu Controller Management MenuEnclosure Management Virtual Disk ManagementPhysical Disk Management Menu CacheCade CacheCade Virtual Disk CharacteristicsConfiguring And Managing CacheCade Virtual Disks Select Create CacheCade Virtual Disk and press Enter CacheCade Virtual Disk ManagementCreating CacheCade Virtual Disks Automatic Reconfiguration Of CacheCade Virtual Disks Reconfiguring CacheCade Virtual DisksDeleting CacheCade Virtual Disks Manual Resizing Of CacheCade Virtual DisksPage Security Key And RAID Management Security Key Management In The Bios Configuration UtilitySecurity Key Implementation Local Key Management LKMChanging The Security Key Creating a Security KeySecuring Pre-Existing Virtual Disks Deleting a Security KeyCreating Secured Virtual Disks Highlight the Secure Disk Group option and press Enter Instant Secure Erase Troubleshooting Security Key ErrorsSecured Foreign Import Errors Failure To Instant Secure Erase Task On Physical Disks Failure To Delete Security KeyBios Error Messages TroubleshootingDiscovery Error Message Extra Enclosure Error MessageMissing Virtual Disks Error Message Missing Disks In Virtual Disk Error MessagePrevious Configuration Of Disks Removed Error Message Drive Configuration Changes Error Message Dirty Cache Data Error MessageBios Disabled Error Message Virtual Disks Offline Error Message Adapter At Baseport Not Responding Error MessageVirtual Disks Degraded Error Message Action Cable problems, press any key or Y to continueMemory Or Battery Problem Error Message Virtual Disks Partially Degraded Error MessageFirmware Fault State Error Message Foreign Configuration Found Error MessagePrevious Configuration Cleared Or Missing Error Message Foreign Configuration Not Found In Ctrl R Error MessageInvalid SAS Topology Detected Error Message Multibit ECC Errors Detected Error MessagesDegraded State Of Virtual Disks Configured Disks Removed Or Not Accessible Error MessageBattery Discharged Or Disconnected Error Message General Issues Memory ErrorsPreserved Cache State Perc Card Has Yellow Bang In Device ManagerUnable to Rebuild a Fault Tolerant Virtual Disk Physical Disk IssuesFatal Error Or Data Corruption Reported Physical Disk In Failed StateVirtual Disk Fails During Rebuild Using a Global Hot Spare Multiple Disks Become InaccessibleRebuilding a Failed Physical Disk Virtual diskPhysical Disk Takes a Long Time To Rebuild Smart ErrorsVirtual Disk Fails Rebuild Using a Dedicated Hot Spare Linux Operating System Errors Replace Member ErrorsIssue General disk fails Corrective ErrorInstall a DKMS-enabled driver package Unable To Register Scsi Device Error MessageReboot to the new kernel Driver Does Not Auto-Build Into New KernelActivity LED Status LED Disk Carrier LED IndicatorsSummary Of RAID Levels Appendix RAID DescriptionRAID Terminology Disk StripingParity Data Disk MirroringSpanned RAID Levels Example of Distributed Parity RAID