My corporate email account is not associated with a
BlackBerry Enterprise Server
If you do not have access to a BlackBerry® Enterprise Server, but you want to send and receive messages from a corporate Microsoft® Outlook® or IBM® Lotus Notes® email account that resides on a Microsoft Exchange or IBM Lotus® Domino® mail server, your system administrator might permit you to set up BlackBerry® Internet Service to access your corporate email. When you add your corporate email account for use with BlackBerry Internet Service, you might be prompted to install the BlackBerry® Mail Connector program on your computer. Check with your system administrator to determine if this feature is enabled in your corporate network and that you have an appropriate BlackBerry data rate plan from AT&T. For more information, in the BlackBerry Internet Service email set up application, click Help.
Note: If you install the BlackBerry Mail Connector, your computer must be on and the installed program must be running to send and receive messages on your BlackBerry 8820.
I want to reset my BlackBerry 8820
Remove and reinsert the battery.
I do not have the latest BlackBerry Device Software or BlackBerry Desktop Manager Software update
To find the latest BlackBerry® Device Software and BlackBerry® Desktop Software updates, visit www.wireless.att.com/bbdownloads.
46 | BlackBerry® 8820 |