RCA RS2056, RD2056A user manual Troubleshooting Tips, EN Main Unit, Mp3 Player

RS2056 EN 6/9/06 9:58 AM Page 32

Troubleshooting Tips

EN Main Unit

Troubleshooting Tips

mp3 Player EN

Problem Solution Problem Solution

Problem	Solution
The player	• Battery may be inserted
does not	incorrectly.

Problem	Solution
What does	PlaysForSure is a new logo
the	program from Microsoft®.

System will	•	Check power cord for a secure
not turn		connection.
on	•	Unplug the unit for a moment,
		and then plug into power
		source again.
	• Check the outlet by plugging in
		another device.
No sound	•	Increase the volume setting.
	• Check connection to speakers.
	• Check that you have selected
		the appropriate function: CD,
		Tuner.
	• Make sure mute is off.
	• Make sure headphones are not
		plugged in.
Poor radio	•	Check antenna connection.
reception	•	Move antenna.
	• Turn off nearby electrical
		appliances, such as hair dryer,
		vacuum cleaner, microwave,
		fluorescent lights.
CD does	•	Check that CD is in the tray.
not play	•	Check that CD label is facing
		up.
	• Check that PAUSE mode is not
		on.
	• Check that CD function is
		selected.
	• Use CD lens cleaner.
	•	Clean the disc.
	•	Try another CD.

CD sound	•	Clean the disc.
skips	•	Check disc for warping,
		scratches, or other damage.
	• Check if something is causing
		the system to vibrate. If so,
		move the system.
	• Make sure the speakers are
		at least 3 feet away or on a
		different surface from the
		main unit.
CD button	•	Switch to another function
will not		(Tuner) and then back to CD.
respond, or
does not
change
discs when
you press
DISC SKIP
Remote	•	Check that the batteries are
control		properly installed.
does not	•	Replace weak batteries.
work	•	Check the system is plugged
		into power source.
	• Point the remote directly at
		the system’s front panel.
	• Move closer to the system.
	•	Remove any obstacles
		between the remote and the
		system.

turn on	• Battery may be empty.
when
PLAY
button
pressed.
Skipping	• Repeat or random function
tracks or	may be activated.
bad sound	• There may be strong magnetic
quality?	fields (e.g. too close to TV) near
	the unit.
	• Low Battery level. Replace with
	new one.
Cannot	• LOCK function may be
perform	activated.
playback?	• There may be no mp3 tracks in
	the internal memory.
Cannot	• Make sure audio tracks are
playback	encoded in the mp3 or
tracks on	Windows Media formats at
the player.	supported bitrates.
	Bitrates support by the player:
	mp3 – 32 to 320 kbps
	wma – 48 to 160 kbps
	Check the website and/or
	application help system of the
	music download service provider
	from where the content was
	purchased from for license
	acquisition details.
	For more information on how
	license acquisition works, go to
	www.microsoft.com/windowsmedia/drm.

PlaysFor	Consumers can match the
Sure logo	PlaysForSure logo on a large
mean?	selection of devices and online
	music stores. If you see the logo,
	you’ll know your digital media
	will play for sure.
	For more information on the
	Microsoft PlaysForSure program,
	visit www.PlaysForSure.com.
	For more information on RCA
	PlaysForSure devices, visit
	www.rca.com.
USB display	• Check connection between
does not	your unit and the computer.
appear
when
connected
to
computer.
The player	• To reset the unit, turn the
does not	player off by removing the
respond to	battery. Reinsert the battery
key	properly and turn the player
operations?	on again to resume normal
	operations.

Note:

This unit may temporarily cease to function if subjected to electrostatic disturbance. To resume normal operation, it may be necessary to cycle the power off and back on or to remove and reinstall the batteries.

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