BenQ M315 user manual Go to Settings Call

Page 109

	Problem	Possible cause		Solution
		• SIM card invalid.		Contact your network
	Unable to			operator.

		• You are not within	the	Check the service area with
	connect to the	• You are not within	the	Check the service area with
	connect to the	network's service area.		your network operator.
	network.	network's service area.		your network operator.
	network.
		• Poor signal.		Move to an open space, or if
				you are inside a building,
				move closer to a window.

	You cannot	• You have activated	the	Go to Settings > Call
	answer	Call Barring feature.		Settings > Call Barring,
	incoming			and then select Cancel All.
	calls.
		• You have activated	the	Go to Settings > Call
	You cannot	Call Barring feature.		Settings > Call Barring,
	You cannot			and then select Cancel All.
	make
	outgoing	• You have activated the		Go to Settings > Call
	calls.	Fixed Dial Number		Settings > Fixed Dial
		feature.		Number, and then select
				Off to turn off this feature.
		• You have entered an		Contact your network
	PIN Code is	incorrect PIN code three		operator. If the network
	PIN Code is	consecutive times.		operator provides the SIM
	blocked.			card's PUK code, use the
				PUK code to unlock the SIM
				card.

		• The battery or battery		Contact the dealer.
		charger is damaged.

	Battery will	• The phone's temperature		Adjust the battery charging
	Battery will	is below 0 °C or higher		environment to avoid
	not charge.	is below 0 °C or higher		environment to avoid
	not charge.	than 45°C.		extremes of temperature.
				extremes of temperature.


		• Poor contact between the		Check all connectors to
		battery and charger.		make sure all connections
				have been properly made.

Troubleshooting 97

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Contents Mobile Phone User’s Manual BenQ M315Disclaimer CopyrightSafety Information Specific Operating Restrictions Driving Posted Facilities Blasting Areas European Union Directives Conformance Statement Table of Contents Menus Games Care and Maintenance Troubleshooting Inserting Your SIM Card Preparing Your Phone For UseInstalling the Back Cover Installing the BatteryPage Turning the Phone On Preparing Your Phone For Use Your Phone at a Glance Getting to Know Your PhoneBottom and back views Standby Screen Main menu Camera mode BookIcon Function Description Icons in the LCD displays Status BarSettings Call Settings Call Divert. See Function keys Using the Keys in the Standby ModeLeft soft key Bluetooth Shortcut Alphanumeric keys Main menu Menu NavigationSub-menu Ending a Phone Call Making a Phone CallRejecting an Incoming Call Answering a Phone CallMaking an International Call Dialing an Extension Number Making an Emergency CallSpeed Dialing Listening to Voicemails Adding Contacts to the Phone Book Phone BookAdditional phone book entries on phone memory Phone book entries on phone memorySIM Card Phone Book Highlighted. Press to scroll to the name you want Finding Contacts in the Phone BookUsing Your Phone Last Missed, Dialed, and Received Calls Mute Operations During a CallPutting a Call on Hold Making a Second Call In-Call MenuCall Waiting Call Records Phone BookConference End Call Send DtmfHold/Unhold/Swap Mute/UnmuteCalculator Using the Silent ProfileCamera Press to zoom in or out When you are ready to take a picture, press Using Your Phone Shortcuts Setting ShortcutsUsing Shortcuts Editing and Sending a New Short Message MessagesMessages SMS Templates. See Receiving and Reading a Short Message Using Your Phone Cleaning Up Messages Using the SMS TemplatesManaging Outbox Managing DraftsService Center No Settings Save Msg. toBearer Mode Message Type Validity PeriodStatus Report Direct ReplyEditing and Sending MMS Messages MMSInsert Using Your Phone Reading an MMS Message Using the MMS TemplatesFilter SettingsExpiry Reply TypeDeferred Download SMS ChatDelivery Report Read ReportReceiving a request for a new chat Receiving a reply to your chat messageLeaving a chat session VoicemailGet Voicemail Set NumberReceive Cell BroadcastTopics LanguageMemory Status Input Modes Changing the Text Input ModeHow to use iTap Predictive Input Mode iTapExample of iTap in use Numeric Input Mode Letter Input Mode ABCSymbol Input Mode How to use the letter input modeDirect Connection to URLs Establishing Connection with Your Bluetooth Headset Using the BluetoothOrganizing your Devices Add FindCopy EditDelete Caller GroupMy Number Business CardMissed Call RecordsReceived DialedDuration Cleanup AllCost Limit CostSet Games GamesCherry Boy Eda MouseAlbum Media CenterMelody ImageRename Allows you to give a new name to the ring tone Tools AlarmCalendar Auto Time ZoneOff Confirm FirstMenus Currency Converter ShortcutsStopwatch BluetoothWAP Service Oper. ServiceStart Browser How to close the browser and end the online sessionBrowsing a webpage WAP MessageWAP Settings „ CSD Use only the dialup network Clear URLs Clear CacheAuto Power On/Off SettingsDate & Time Profiles Power OffNormal MeetingHandsfree OutdoorsAirplane PersonalAnswer Mode Ring VolumeCall Ring Message ToneDisplay RestoreRename WallpaperContrast Personal BannerBrightness Audio Call SettingsConnect Alert Minute MinderCancel All When BusyCall Divert Forward AllChange Password Incoming When RoamingCall Barring All OutgoingAuto Redial Call WaitingFixed Dialing Number Network Outside AccessActive Line User GroupBand Setting Network ModeAvailable List ConnectionSecurity Service TonePIN Code PIN2 CodeLanguage Power Saving ModeInput Restore Care and Maintenance Troubleshooting Problem Possible cause Go to Settings Call Troubleshooting