Samsung GT-I5700 user manual Troubleshooting

Page 87

troubleshooting

If you are having trouble with your mobile device, try these troubleshooting procedures before contacting a service professional.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When using the device for the first time or

 

when the PIN requirement is enabled,

PIN

you must enter the PIN supplied with the

SIM or USIM card. You can disable this

 

 

feature by using the Lock SIM card

 

menu.

 

 

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked,

 

usually as a result of entering your PIN

PUK

incorrectly several times. You must enter

the PUK supplied by your service

 

provider. To enter the PUK, press and

 

hold [ ] when the PUK lock message

 

appears.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

 

 

a

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Contents GT-I5700 Instructional icons Using this manualCopyright information About Divx Video About Divx VIDEO-ON-DEMAND Contents Communication Troubleshooting Safety warnings Keep your device away from small children and petsProtect your hearing Install mobile devices and equipment with caution Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the device in potentially explosive environments Reduce the risk of repetitive motion injuriesDo not use the device if the screen is cracked or broken Drive safely at all times Safety precautionsFollow all safety warnings and regulations Use only Samsung-approved accessoriesHandle your device carefully and sensibly Protect batteries and chargers from damageAvoid interference with other electronic devices Allow only qualified personnel to service your deviceEnsure maximum battery and charger life Important usage informationEnsure access to emergency services Handle SIM cards and memory cards with careSpecific Absorption Rate SAR certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Unpack Introducing your deviceIntroducing your device Device layoutSearch KeysLearn about the icons that appear on your screen IconsIcon Definition Assemble and prepare your mobile device Install the SIM or Usim card and batteryGetting started with your device Charge the battery Insert a memory card optional Attach a hand strap optional Disable wireless functions Turn your device on and offLock or unlock the touch screen and keys Use the touch screen Get to know the Home screen Remove items from the Home screen Scroll through the Home screenAdd items to the Home screen Move items on the Home screenView network information and notifications Access applicationsCustomise your device Enter text Enter text using the Android keyboardCopy and paste text Download applications from Android MarketInstall applications Uninstall applicationsDownload files from the web View the download history Set up a server and profileSynchronise data Download files from the webSynchronise data manually Activate automatic syncMake a call CallsView and dial missed calls Adjust the volumeUse the speakerphone feature Answer a callAnswer a second call Call a contact from ContactsHold a call or retrieve a held call Dial a second callText and multimedia messages Make a multiparty call conference callSend a text message Google Mail Send a multimedia messageView text or multimedia messages View email messages Organise email by labelsSend an email message Email messages Set up a POP3 or Imap accountGoogle Talk Delete an email accountStart a chat Add friends to your Friends list Supported file formats MediaMusic Add music files to your devicePlay music files Create a playlist VideosCamera and camcorder Capture photosCapture videos Option Function Use camera optionsCustomise camera settings GalleryOpen an image Open a video Edit images Share images or videosYouTube Watch videosShare videos Launch a Java application Configure application settingsJava ME applications Download Java applicationsMedia Create a contact ContactsFind a contact Import or export contactsChange the calendar view Set up a favourite contact listCalendar Filter contacts by phone numbersView multiple calendars Create an eventView today’s schedule View event reminders Browse web pages BrowserSearch for text on a web Open multiple pagesCopy text from a web LayarGoogle Search Bookmark your favourite web pagesGoogle Maps Change the map viewSearch the map Find your location Search for a specific locationGet directions to a specific destination Bluetooth Turn on the Bluetooth wireless featureFind and pair with other Bluetooth- enabled devices Allow other Bluetooth devices to locate your device Wi-FiUse the clock display ClockActivate and connect to a Wlan Add a WlanCalculator Set a new alarmStop an alarm Delete an alarmVoice Recorder Record a voice memoPlay a voice memo My Files SwitchersWireless & networks Airplane modeWi-Fi VPN settings Wi-Fi settingsBluetooth Bluetooth settingsCall settings Sound & display Location & security Set unlock pattern Set up SIM card lockVisible passwords Use GPS satellitesApplications Background data Accounts & syncPrivacy DevelopmentSearch SD card & phone storageUser dictionary Language & keyboardSelect locale Android keyboardAbout phone AccessibilityText-to-speech Date & timeTroubleshooting Device prompts you to insert the SIM card Another caller cannot hear you speaking Your device prompts you to delete some data Your device freezes or has fatal errors Index Copy and paste Text Declaration of Conformity R&TTE English EU /2010. Rev
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