troubleshooting
Your device prompts you to delete some data
The available memory is low. Move your data to a memory card or delete old items from applications.
Your device cannot connect to the internet
•Ensure that you have entered valid settings for your internet service provider.
•Ensure that you have activated the wireless connection to your mobile service provider and that the signal is not obstructed.
•Ensure that you have entered the correct user name and password.
You cannot find a Bluetooth-enabled device
•Ensure that both devices have activated the Bluetooth wireless feature.
•Ensure that the distance between the devices is within a range and that they are not separated by walls or other obstacles.
•Ensure that each device's visibility is activated.
•Ensure that both devices are compatible with Bluetooth wireless technology.
You cannot listen to music on a remote Bluetooth headset
•Ensure that your device is connected to the headset.
•Ensure that the music format you are trying to listen to is supported by the headset.
•Ensure that the distance between the headset and device is within a range and that they are not separated by walls or other obstacles.
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