Newcon Optik LRB 20 000 operation manual Warranty, Customer Support

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20. WARRANTY

NEWCON OPTIK warrants this product against defects in material and workmanship for one year from the date of the original date of consumer's purchase, but no more than 18 months from the date of manufacturing. Should your Newcon product prove defective during this period, please bring the product securely packaged in its original container or an equivalent, along with proof of the date of original purchase, to your Newcon Dealer. Newcon will repair (or at its option replace), the product or part thereof, which, on inspection by Newcon, is found to be defective in materials or workmanship.

What This Warranty Does Not Cover:

NEWCON is not responsible for warranty service should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, damage caused by disasters such as fire, flood, lightning, improper electrical current, or service other than by a NEWCON Authorized Service. Postage, insurance, or shipping costs incurred in presenting your NEWCON product for warranty service are your responsibility. Please include a check or money order made out to NEWCON OPTIK for the amount of $15.00 to cover shipping and handling. This covers products shipped in USA or Canada only.

21. CUSTOMER SUPPORT

Should you experience any difficulties with your Newcon OPTIK product, consult the enclosed manual. If the problem remains unresolved, contact our customer support department at

(416)663-6963 or Toll free at 1-877-398-6666. Our operating hours are 9am-5pm, Monday - Friday, Standard East Time.

At no time should equipment be sent back to Newcon without following the instructions of our technical support department.

Newcon accepts no responsibility for unauthorized returns.

To locate NEWCON Authorized Dealer call: Tel: (416) 663-6963 Fax: (416) 663-9065

Email: NEWCONSALES@NEWCON-OPTIK.COM

INTERNET: http://WWW.NEWCON-OPTIK.COM

The defective products should be shipped to:

In USA: 3310 Prospect Ave. Cleveland, OH 44115

In Canada: 1183 Finch Ave. W., Suite 302, Toronto, ON M3J 2G2

From international:

1183 Finch Ave. W., Suite 302, Toronto, ON M3J 2G2, CANADA

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Contents LRB 20 Contents Following abbreviations are used herein Technical Characteristics PurposeSupplied Accessories EmitterAppearance of the Device Page Safety Precautions NeverBefore Replacing BATTERY, SET Selector to OFF Preparing for USEPage Operating Procedure Page = Am ∆ Am Serviceability Test MaintenanceSurfaces Servicing within Trouble Shooting Measure Long Term Storage Storage RulesRechargeable Battery Handling ShipmentPage Data Output to External Equipment Acceptance CertificateLong Term Storage Certificate Packing CertificateWarranty Customer SupportPage Tripod mount Angular Mount Individual Spta set