Technical Support

Please check out our IOGEAR Tech Info Library (T.I.L.) at www.iogear.com/support for the latest tips, tricks, and troubleshooting. The IOGEAR T.I.L. was designed to provide you with the latest technical information about our products. Most of the answers to your questions can be found here, so please try it out before contacting technical support. Service Support can be reached at IOGEAR® from 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address:

23 Hubble Drive

Irvine, CA 92618

You may also reach us online at www.iogear.com/support 24 hours a day. Please be ready to give a brief description of the problem, and what you were doing when the problem occurred, before calling Service Support. The Service Support representative will be able to serve you much quicker if you are prepared to answer the following questions listed below.

1) What version of OS are you using?

2) What type of computer are you using?

3) Can the problem be reproduced? If so, what are the steps necessary to reproduce the problem

4) When does the problem occur?

5) What have you already tried to get the problem resolved?

6) What is the purchase date and serial number of the product?

7) Are you on a network? If so, what type of network is it?

8) Where any messages displayed on the screen when the error occurred? If so, what was the exact

wording of the message?

GCE700 specifications

The IOGear GCE700 is a versatile and innovative device designed to simplify the process of connecting multiple HDMI-enabled devices to a single display. This compact 4-port HDMI switch allows users to seamlessly transition between various input sources, making it an excellent choice for home entertainment systems, gaming setups, and professional presentations.

One of the most outstanding features of the GCE700 is its ability to support 4K resolution at 60Hz, ensuring that users can enjoy high-definition video quality with vibrant colors and crystal clarity. This capability makes it compatible with the latest 4K UHD TVs, projectors, and monitors, allowing for an immersive viewing experience.

Equipped with multiple HDMI ports, the GCE700 can accommodate various devices, such as gaming consoles, Blu-ray players, and streaming devices. Users can easily switch between devices using the included remote control, which eliminates the need to constantly plug and unplug cables. This remote control functionality enhances convenience, making it easy to operate from the comfort of a couch or chair.

In addition to its HDMI capabilities, the GCE700 also features automatic detection, which simplifies operation. The switch automatically identifies the last active device and switches to it, minimizing the need for manual intervention. This technology streamlines the process of changing inputs, especially during fast-paced gaming or movie nights when quick access is essential.

Another key element of the IOGear GCE700 is its support for HDCP compliance, ensuring that users can enjoy their content without any copyright-related interruptions. This feature is particularly relevant for those streaming services or watching copy-protected content, as it guarantees a reliable connection.

Moreover, the GCE700 is designed with robust build quality, featuring a sleek and compact design that allows it to blend seamlessly into any entertainment setup. It is also HDMI 2.0 compliant, which ensures compatibility with a wide range of devices and optimal performance.

In summary, the IOGear GCE700 HDMI switch stands out for its combination of 4K support, multiple device compatibility, remote control functionality, and automatic detection capabilities. Whether for personal or professional use, this device provides a practical solution for managing multiple HDMI sources, delivering an enhanced user experience with high-quality video output.