Troubleshooting
The following troubleshooting guide takes you through some of the more common problems associated with the installation and/or operation of a wireless system. If the problem persists, please call
Issue: | Cause and solution: |
No sound | • Check that the transmitter AC power adapter is fully inserted into the wall outlet |
| and the power cord from the AC adapter is firmly connected to the transmitter |
| power input jack. |
| • Confirm that the speakers are turned on and tuned to the transmitter— |
| the STDBY./TUNED indicator light on the front of each speaker should be |
| illuminated blue. |
| • If you’re using the power adapters, confirm that all three (for both speakers |
| and for the transmitter) are fully inserted into their wall outlets and the adapter |
| power cords are firmly connected to the power input jacks on the transmitter or |
| speaker. |
| or |
| • If you’re using batteries, check that they are fresh and inserted with correct |
| polarity (+, |
| • Check that the audio source component (stereo, TV, etc.) is turned on and |
| transmitting sound as it normally should. |
| • Check that the speaker volumes are turned up. |
| • If you are using a Tape 2 Monitor output from your receiver/amp as the audio |
| output, check that you have pressed the Tape Monitor/Tape 2 button on the |
| front of the receiver. This will turn on the Tape 2 outputs, which may not have |
| been active. |
Issue: | Cause and solution: |
No sound/ | • When using battery power, make sure the batteries are fresh and replace if |
distortion/ | necessary. |
static | • Check that the speaker STDBY./TUNED indicator is illuminated blue. |
| |
| • Change the position of the channel select switch (1, 2 or 3) to change the |
| operating frequency. The speaker will detect the loss of signal and retune |
| automatically. You can also press the Power/Volume/Tuning control once to |
| make the speaker retune. |
| • Change the location of the transmitter. Place it as high and away from |
| obstructions as possible. Avoid placing the transmitter directly on top of or |
| behind a TV. |
| • Move the transmitter and speaker closer together. Sending the signal through |
| certain materials, such as glass, tile, and metal, can decrease the effective |
| transmitting distance of the system. |