Star Trac TR 4500 manual Product Support Asistance, Product Support Department

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Product Support Asistance

PRODUCT SUPPORT DEPARTMENT

STAR TRAC Product Support Department sets the industry standard in Customer Service and Technical Assistance World Wide. Providing superior product support and customer service is at the very heart of STAR TRAC’s business philosophy. This commitment to service has been a major contributor to STAR TRAC’s success and growth in the worldwide fitness equipment industry.

Technical Assistance

•When purchasing a part or requesting technical assistance, please contact our Product Support Department : CALL TOLL-FREE:1-800-535-4634 or 800-503-1221 US and CANADA or

714-669-1660

•When placing the call, please have the following information available: 1. STAR TRAC model.

2. STAR TRAC serial number

3. Problem statement / symptom.

After Hours Voicemail Direct

•CALL TOLL-FREE: 1-800-486-4736

•When placing the call, please have the following information available: 1. STAR TRAC model.

2. STAR TRAC serial number

3. Problem statement / symptom.

4. Return phone number and contact name.

Fax Requests

•Domestic and International: Fax 714-669-0739

•When placing the fax, please supply the following information: 1. STAR TRAC model.

2. STAR TRAC serial number

3. Problem statement / symptom.

4. Return phone fax number and contact name.

5. Purchase order or reference number.

6. Part description and quantity.

7. Ship to/bill to.

Product Support Documentation Access

•Web page http://www.startrac.com/support/

•Docufacts CALL TOLL FREE 1-800-429-3228 ext. 640 US and Canada or 714-253-3878for a list Product Support Procedures and Bulletins.

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Contents Section Introduction How To Use This Manual Precautions Product Support Asistance Product Support DepartmentTools and Equipment Equipment FunctionDC Power Supply Treadmill OverviewSection Preventive Maintenance Schedules Preventive Maintenance Chart Maintenance Clean Inspect Lubricate Replace DailyWeekly MonthlyQuarterly Waxing Tools RequiredSection Diagnostics Manager Mode To engage Manager ModeLang Maintenance Mode Maintenance Mode 10 REV EL MAX = Unit was resetting Motor Test Mode Engage Test ModeCalibration Automatic Speed CalibrationDisplay Test Mode Heart Rate Test Section Troubleshooting 110v MCB LED Layout 110v MCB LED Layout 220v MCB LED Layout 220v MCB LED Layout Diagram #1 Calibration TroubleshootingAuto-Calibration fluctuates Diagram #1 Diagram #2 Will not Calibrate to MAX speedManual Calibration No Display Power 110v Unit220v Unit Elevation system shuts-off when used consistently Elevation MotorSymptoms Elevation Troubleshooting Elevation Motor overheats and blows the MCB fuseSpeed Troubleshooting 10 REVTreadmill will not reach maximum speed Treadmill hesitates during initial speed start-up Heart Rate Troubleshooting SymptomDiagram No Heart Rate readingConnect Heart Rate Board straight to the display input Polar Heart Troubleshooting Intermittent or erratic polar heart readingIng these steps. Intermittent or no elevation Display CableIntermittent or no speed reading Drive Motor Tripping the ON/OFF switch breakerDrive Motor making noise Symptom Head / Tail RollerDrive Belt Troubleshooting Running belt slips when running or walkingRunning Belt Troubleshooting WrenchRunning Belt Tracking Will track to the side less tensionedRunning Belt Tension Belt is properly TensionedRunning deck squeaks when running Running DeckRunning Deck Isolating Noise Leveling Running belt travels to one side Treadmill vibratesVibration Unit vibrates while runningSlight shock from handrails or when using the display panel Static ShockDisplay Codes Chart Star Trac Product Support Department atCode KEY DN Flowchart Definition KEY Stuck Possible Cause Damaged orPage Code no RPM Flowchart Definition RPM Loss Possible Cause Damaged orStop Re-engage Auto Calibration See note Code SP CNG Flowchart Possible Cause RPM pick-upStop Diagram #2 Volt StopStop Diagram #5 Code EL Lost Flowchart Possible Cause Out of rangeCode EL RNG Flowchart Proceed to EL STL flowchart Code EL STL Flowchart Definition ElevationStop Section Parts Replacement Drive Motor Replacement Procedure Lift motor shroudDisconnecting Motor Wiring ToolsRemove Motor Install Replacement Motor Check and Adjust Belt Tension Reconnect Motor Wiring Replace ShroudTip the Treadmill on its side Elevation Motor ReplacementRemove the Elevation Motor Diagram a Replacement the Elevation Motor Set the Treadmill Upright Test Treadmill Operation Side Bed Cover Replacement Procedure Removing the Side Bed CoverInstalling Replacement Side Bed Cover Diagram C Autotransformer Replacement Remove the AutotransformerReplace the Autotransformer Autotransformer Replacment Replace the ShroudHeart Grip Replacement Procedure Remove the Display PanelDiagram B Remove the Handgrips Replace the HandgripsReplace Display Panel Page Deck & Frame Assy Page Elevation Assy Page Motor & Electrical Assy Page Running Belt Assy Page Handrail Assy Page Handrail Assy Page Display Assy Page Display Assy

TR 4500 specifications

The Star Trac TR 4500 is a premium treadmill that has been designed to meet the demands of both commercial gyms and personal fitness enthusiasts. Boasting a range of innovative features and cutting-edge technologies, the TR 4500 stands out as an essential piece of equipment for any serious workout regimen.

One of the most notable features of the TR 4500 is its powerful 4.0 HP motor, which ensures smooth and consistent performance, even during intense workout sessions. Whether you are walking, jogging, or running, the treadmill provides a reliable experience that can handle a variety of user inputs. The motor also supports a speed range of up to 12 mph, allowing users to customize their workouts according to their fitness levels.

The TR 4500 is equipped with a spacious running surface, measuring 22 inches wide by 60 inches long. This ample space allows users to move freely and comfortably, whether they prefer a brisk walk or an all-out sprint. Additionally, the treadmill features a patented Soft Trac shock absorption system that minimizes the impact on joints, making it ideal for users of all ages and fitness backgrounds.

Users will appreciate the treadmill's advanced console, which includes a large, easy-to-read display that tracks essential workout metrics such as time, distance, speed, incline, and calories burned. The console is also equipped with multiple pre-set workout programs that cater to varying fitness goals, whether it's weight loss, endurance, or interval training.

Technologically, the TR 4500 shines with its integrated Heart Rate Control system, which allows users to monitor their heart rates in real-time via contact sensors or wireless chest straps. This feature ensures users can maintain optimal heart rate zones for maximum effectiveness during their workouts.

Moreover, users can enjoy entertainment while they exercise, as the treadmill is designed to be compatible with various audio devices. This includes built-in speakers and a media tray for tablets and phones, enabling users to watch their favorite shows or listen to music as they run.

Durability is another hallmark of the TR 4500, with its commercial-grade construction that promises longevity, even in high-traffic environments. Whether for home use or in a gym, the Star Trac TR 4500 treadmill combines powerful performance, user-friendly features, and superior build quality, making it a top choice for serious athletes and fitness enthusiasts alike.
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