Disc operation
It takes time before play starts. | ≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the | — |
| correct play time will not be displayed. This is normal. [MP3] |
|
| ≥This is normal on DivX video. [DivX] | — |
|
|
|
A menu screen appears during | ≥This is normal for Video CDs. | — |
skip or search. [VCD] |
|
|
|
|
|
Playback control menu does not | ≥Press [∫ STOP] twice and then press [1 PLAY]. | — |
appear. [VCD] with playback control |
|
|
|
|
|
Program and Random play do not | ≥These functions do not work with some | — |
work. |
|
|
|
|
|
Play does not start. | ≥This unit may not play WMA and MPEG4 that contains still picture data. | — |
| ≥If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD content. | — |
| (Example: www.divx.com/vod) [DivX] |
|
| ≥If a disc contains | — |
|
|
|
No subtitles. | ≥Display the subtitles. (“SUBTITLE” in Menu 1) | 20 |
| ≥Subtitles may not be displayed depending on the disc. [DivX] | — |
|
|
|
Point B is automatically set. | ≥The end of an item becomes point B when it is reached. | — |
|
|
|
The Setup menu cannot be | ≥Select “DVD/CD” as the source. | — |
accessed. | ≥Cancel Program and Random play. | 18 |
|
|
|
Sound
Sound is distorted. | ≥Noise may occur when playing WMA. | — |
| ≥When using the HDMI output, audio may not be output from other terminals. | — |
|
|
|
Effects do not work. | ≥Some audio effects do not work or have less effect with some discs. | — |
|
|
|
Humming is heard during play. | ≥An AC mains lead or fluorescent light is near the main unit. Keep other appliances and cables away | — |
| from the main unit. |
|
|
|
|
No sound. | ≥There may be a slight pause in sound when you change the play speed. | — |
| ≥Audio may not be output due to how files were created. [DivX] | — |
| ≥Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the | — |
| number of connected devices. |
|
| ≥When using the HDMI connection, ensure that “AUDIO OUT” in the “HDMI” menu is set to “ON”. | 25 |
|
|
|
No sound from the TV. | ≥Confirm the audio connection. Press | 10, |
| source. | 32 |
|
|
|
No surround sound. | ≥Press [ÎPLII] to turn on Dolby Pro Logic II or turn on Surround Enhancer. | 30 |
|
|
|
Picture
The picture on the TV is not | ≥The unit and TV are using different video systems. | — |
displayed correctly or disappears. | [Southeast]Asia]and]Thailand] Use a |
|
| [Others] Use a |
|
| ≥The system used on the disc does not match your TV. |
|
| – PAL discs cannot be correctly viewed on an NTSC TV. | — |
| – This unit can convert NTSC signals to PAL 60 for viewing on a PAL TV (“NTSC DISC OUT” in | 24 |
| “VIDEO” menu). |
|
| ≥Ensure that the unit is connected directly to the TV, and is not connected through a video cassette | 10 |
| recorder. |
|
| ≥Mobile telephone chargers can cause some disturbance. | — |
| ≥If you are using an indoor TV antenna, change to an outdoor antenna. | — |
| ≥The TV antenna wire is too close to the unit. Move it away from the unit. | — |
| ≥Change “SOURCE SELECT” in Menu 2. [DivX] | 21 |
| ≥Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the | — |
| number of connected devices. |
|
| ≥When using the COMPONENT VIDEO OUT terminal, ensure that progressive output is not | 24 |
| selected when the connected TV is not progressive compatible. Press and hold [CANCEL] until |
|
| “PRG” disappears from the main unit display and the picture is displayed correctly. |
|
| ≥When using the HDMI AV OUT terminal, ensure that video output unacceptable with the connected | 21 |
| TV is not selected. Press and hold [CANCEL] until the picture is displayed correctly. (The output will |
|
| return to “480p” or “576p”.) |
|
| ≥Video images converted to 1920k1080 resolution may look different from the true, native 1080p | — |
|
| |
|
|
|
Troubleshooting guide
(Continued on next page)
RQTX0088
37