Trouble Shooting Guide
Symptom | Possible Cause | Solution | |
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| DC adapter is not plugged into | Plug DC adapter into wall outlet | |
| wall outlet? | ||
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| DC adapter cord is not | Plug DC adapter cord into CG1 power socket | |
Console has no power | plugged into CG1? | ||
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| Console cable is not | Verify that console cable is connected properly | |
| connected? | ||
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| The computer is faulty? | Call the Keys Fitness service number | |
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| Check that the sensor magnet is correctly fitted and | |
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| passes in front of the sensor | |
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| Computer isn't receiving a | Check that the gap between sensor and the magnet | |
| is 3mm or less | ||
| signal from the sensor? | ||
Strides/Min or Speed |
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Check that all the computer plugs and sockets are | |||
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shows 0 |
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| correctly and firmly connected | ||
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| Check that the computer wires are not damaged | |
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| The sensor is faulty? | If all above checks are okay, then replace sensor | |
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| The computer is faulty? | Call the Keys Fitness service number | |
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| Check that the pulse plugs are firmly inserted into | |
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| the sockets | |
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| Check to make sure that the batteries in the chest | |
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| strap are installed correctly | |
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| Replace the chest strap batteries | |
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No HR signal or incorrect | Computer is receiving a faint | Check to see if the receiver is properly installed | |
HR signal | or intermittent pulse signal | Check to see if the chest strap is being properly | |
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| worn by user - if skin is extremely dry, then | |
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| moisten contact points on chest with water and try | |
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| again | |
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| If problem still exists then call the Keys Fitness | |
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| service number | |
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| Symptoms include an |
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| unusually loud noise coming | Try reversing the resistance and try again. If this | |
Noise from motor | from the motor, which means | ||
fails, then replace the motor. | |||
| the gears are not meshing | ||
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| correctly |
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CLEANING/MAINTENANCE -
Your CG1 Elliptical has been manufactured to withstand many hours of use with minimal maintenance.
Periodically wipe down your machine with mild, soapy water or a diluted general purpose household cleaner. Machine should be wiped down to remove sweat after each use.
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