TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation. |
|
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
When ignitor button is pressed, there is no spark at ODS/pilot
1. | Ignitor electrode not con- | 1. | Reconnect ignitor cable |
| nected to ignitor cable |
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|
2. | Ignitor cable pinched or | 2. | Free ignitor cable if pinched |
| wet |
| by any metal or tubing. Keep |
|
|
| ignitor cable dry |
3. | Broken ignitor cable | 3. | Replace ignitor cable |
4. | Bad piezo ignitor | 4. | Replace piezo ignitor |
5. | Ignitor electrode broken | 5. | Replace pilot assembly |
6. | Ignitor electrode positioned | 6. | Replace pilot assembly |
| wrong |
|
|
When ignitor button is pressed, | 1. Gas supply turned off or equip- | 1. | Turn on gas supply or open | |
there is spark at ODS/pilot but |
| ment shutoff valve closed |
| equipment shutoff valve |
no ignition | 2. Control knob not in PILOT | 2. | Turn control knob to PILOT | |
|
| position |
| position |
| 3. | Control knob not pressed in | 3. | Press in control knob while in |
|
| while in PILOT position |
| PILOT position |
| 4. | Air in gas lines when installed | 4. | Continue holding down con- |
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|
|
| trol knob. Repeat igniting op- |
|
|
|
| eration until air is removed |
| 5. | ODS/pilot is clogged | 5. | Clean ODS/pilot (see Cleaning |
|
|
|
| and Maintenance, page 14) or |
|
|
|
| replace ODS/pilot assembly |
| 6. | Gas regulator setting is not | 6. | Replace gas control |
|
| correct |
|
|
| 7. | Depleted gas supply (pro- | 7. | Contact local propane/LP gas |
|
| pane/LP only) |
| company |
ODS/pilot lights but flame goes | 1. Control knob not fully | 1. | Press in control knob fully | |
out when control knob is re- |
| pressed in |
|
|
leased | 2. Control knob not pressed in | 2. | After ODS/pilot lights, keep con- | |
|
| long enough |
| trol knob pressed in 30 seconds |
| 3. | Equipment shutoff valve not | 3. | Fully open equipment shutoff |
|
| fully open |
| valve |
| 4. | Pilot flame not touching | 4. | A) Contact local natural or |
|
| thermocouple, which allows |
| propane/LP gas company |
|
| thermocouple to cool, caus- |
|
|
|
| ing pilot flame to go out. This |
| B) Clean ODS/pilot (see |
|
| problem could be caused by |
| Cleaning and Maintenance, |
|
| one or both of the following: |
| page 14) or replace ODS/pilot |
|
| A) Low gas pressure |
| assembly |
|
| B) Dirty or partially clogged |
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|
|
| ODS/pilot |
|
|
| 5. | Thermocouple connection | 5. | Hand tighten until snug, then |
|
| loose at control valve |
| tighten 1/4 turn more |
| 6. | Thermocouple damaged | 6. | Replace pilot assembly |
| 7. | Control valve damaged | 7. | Replace control valve |
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