Something Not Working?, Symptom | Electrolux EHG 7812, EHG 7822

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Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

SYMPTOM

SOLUTION

%There is no spark when & Check that the unit is plugged

lighting the gas.	in and the electrical supply is
	switched on.
& Check that the RCCB has not
	tripped (if fitted).
&	Check the mains fuse has not
	blown.
&	Check the burner cap and
	crown have been replaced
	correctly, e.g. after cleaning.

%The gas ring burns unevenly. & Check the main jet is not blocked and the burner crown is clear of food particles.

&Check the burner cap and crown have been replaced correctly, e.g. after cleaning.

If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.