26 | What to do if… |
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| Problem |
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| Possible cause/Solution |
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| The transit bolts and packing have not been re- | |
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| moved. | |
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| • | Check the correct installation of the appli- |
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| ance. |
| The machine vibrates or is noisy: |
| The support feet have not been adjusted | |
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| • | Check the correct levelling of the appliance. | |
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| The laundry is not evenly distributed in the | |
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| drum. | |
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| • | Redistribute the laundry. |
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| Maybe there is very little laundry in the drum. | |
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| • | Load more laundry. |
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| The electronic unbalance detection device has | |
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| cut in because the laundry is not evenly distrib- | |
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| uted in the drum. The laundry is redistributed | |
| Spinning starts late or the machine does not |
| by reverse rotation of the drum. This may hap- | |
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| pen several times before the unbalance disap- | ||
| spin: |
| pears and normal spinning can resume. If, after | |
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| some minutes, the laundry is still not evenly | |
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| distributed in the drum, the machine will not | |
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| spin. | |
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| • | Redistribute the laundry. |
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| The machine is fitted with a type of motor which | |
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| makes an unusual noise compared with other | |
| The machine makes an unusual noise: |
| traditional motors. This new motor ensures a | |
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| softer start and more even distribution of the | ||
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| laundry in the drum when spinning, as well as | |
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| increased stability of the machine. | |
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| No water is visible in the drum: |
| Machines based on modern technology operate | |
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| very economically using very little water with- | ||
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| out affecting performance. | |
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If you are unable to identify or solve the problem, contact our service centre. Before telephoning, make a note of the model, serial number and pur- chase date of your machine: the Service Centre will require this information.