EdgeStar CW1200 installation instructions Questions? Use This Troubleshooting Guide, Problem

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Questions?

Use This Troubleshooting Guide

PROBLEM

Washer won’t fill, rinse or drum will not turn

Drum does not fill, but water is flowing

Washer dryer stops

Washer won’t drain

Washer continues to fill or drain or the cycle seems stuck

Washer makes noise

POSSIBLE CAUSE AND REMEDY

Is power cord plugged into a 110V power receptacle?

Is Wash Program knob pointing to the correct program number?

Is water inlet hose kinked?

Is water pressure at the tap correct? Is the tap ON?

Is the door closed?

Is the fuse blown or circuit breaker tripped?

Are shipping bolts and spacers removed?

Are knobs rotated clock wise?

Is your Wash Program knob working correctly?

Is your drain hose fixed at the correct height?

Is the power cord plugged into a 110V power receptacle?

At the start of the cycle water inflow is low and is absorbed by the laundry quickly. This creates a perception that water is not flowing. This is normal, allow the program and the cycle to continue.

Is power cord plugged into a 110V power receptacle?

Are all knobs correctly rotated? Do they point to the program?

Is water inlet hose blocked or kinked? Is the tap on?

Is there electrical power at the wall receptacle?

Call an electrician to check the wall socket.

Are you using an extension cord? Do not use an extension cord.

Is the drum overloaded with laundry?

Is the lint filter clogged? ( Do not open while unit is full of water).

Is the drain hose clogged? Is the end of drain hose more than

2.63ft above the floor?

Is the lint filter clogged? ( Do not open while unit is full of water).

See installation instructions for proper installation of drain hose.

Is the door open?

Are there excessive suds?

Is your voltage low? Check your electrical service or call an electrician. Do not use an extension cord.

Is the end of the drain hose more than 2.63 ft above the floor?

Is there a air gap in the drain hose?

Is the lint filter clogged? ( Do not open while unit is full of water).

Are all knobs correctly positioned?

Is the unit plugged into a 110V power receptacle?

Is voltage low? Check electrical service or call an electrician.

Are shipping bolts and spacers removed?

Are gears engaging? These are normal washer dryer noises.

Coins or safety pins or other metal items may be in the drum

Heavy wash loads can produce a thumping sound. This is normal.

Is the Washer Dryer levelled? Are all four feet resting firmly on the floor?

Adjust leveling legs if necessary.

Is your flooring correct? Refer page 8.

Troubleshooting Guide

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Contents Use and Care Guide ContentsHelp us Help You To minimize the possibility of injury Read all instructions before using this applianceCabinet Dimensions Installation sheetTools needed for Installation Parts supplied for installationStep Prepare Washer Dryer Shipping bolts have been removed StepLeveling Plug and Wall Receptacle Plumbing Shipping BoltsNever use an extension cord Water and Electrical RequirementsMaking It Easy For You How To Operate Your Washer Dryer Wash Cycle Selection Drying Options Fabric Softener Recommendation How to choose and use the right detergentDetergent Guide Bleach RecommendationDetergent Drawer Care and CleaningCleaning the Interior Water Inlet HoseVacation & Winter Storage Safety Features We Care For You Care Label Guide Fabric CareIron Problem Questions? Use This Troubleshooting GuideTroubleshooting Guide To receive more information call toll-free Page Warranty Description of Warranty Service