TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely. | Make sure the dryer door is closed completely. |
START/PAUSE button not pressed | Press and hold the START/PAUSE button |
firmly or held long enough. |
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Household fuse is blown or circuit | There may be 2 household fuses or circuit breakers for the |
breaker has tripped. | dryer. Check that both fuses are intact and tight, or that both |
| circuit breakers have not tripped. Replace the fuse or reset the |
| circuit breaker. If the problem continues, call an electrician. |
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Incorrect power supply. | Electric dryers require |
| Check with a qualified electrician. |
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Wrong type of fuse. | Use a |
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Dryer Results
Clothes are not drying satisfactorily or drying times are too long
Other Issues
Lint screen is clogged with lint. | Clean lint screen before each load. |
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The exhaust vent or outside | Run the dryer for |
exhaust hood is clogged with lint, | the outside exhaust hood to check air movement. If you |
restricting air movement. | do not feel air movement, clean exhaust system of lint |
| or replace exhaust vent with heavy metal or flexible metal vent. |
| See “Installation Instructions”. |
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The exhaust vent is not the correct | Check that the exhaust vent is not too long or has |
length. | too many turns. Long venting will increase drying times. |
| See “Installation Instructions”. |
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The exhaust vent diameter is not | Use 4" (102 mm) diameter vent material. |
the correct size. |
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The dryer is not level. | Clothes not contacting the moisture sensors during Automatic |
| cycles. See “Level the Dryer” in the Installation Instructions. |
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The Air Only temperature setting | Select the correct temperature for the types of garments |
has been selected. | being dried. See “Cycle Guide”. |
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The load is too large and heavy | Separate the load to tumble freely. |
to dry quickly. |
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Fabric softener sheets are blocking | The air outlet grille is just inside the door, behind the lint screen. |
the grille. | Check that it is not blocked by a fabric softener sheet. |
| Use only one fabric softener sheet, and use it only once. |
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The dryer is located in a room with | Proper operation of dryer cycles requires temperatures above |
temperature below 40ºF (4ºC). | 40ºF (4ºC). |
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The dryer is located in a closet. | Closet doors must have ventilation openings at the top |
| and bottom of the door. The front of the dryer requires |
| a minimum of 1" (25 mm) of airspace, and, for most |
| installations, the rear of the dryer requires 5" (127 mm). |
| See “Installation Instructions”. |
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Other performance or operation issues
Refer to the
See the instructions above to access the
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