Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
Before you call for service…
| (con) PERFORMANCE |
| Possible Causes | What To Do | |
|
|
|
|
| |
| Pilling |
| Result of normal wear on | • While this is not caused by the washer, you can slow the | |
|
|
| pilling process by washing garments inside out. | ||
|
|
| fuzzy fabrics |
| |
| Snags, holes, tears, rips |
| Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons, and zippers. | |
| or excessive wear |
| buttons, belt buckles, | • Remove loose items like pins, objects in pockets | |
|
|
| zippers, and sharp objects | ||
|
|
| and sharp buttons. | ||
|
|
| left in pockets | ||
|
|
| • Turn knits (which snag easily) inside out. | ||
|
|
|
|
| |
|
|
|
|
| |
|
|
| Undiluted chlorine bleach | • Check bleach package instructions for proper amount. | |
|
|
|
|
| • Never add undiluted bleach to wash or allow clothes |
|
|
|
|
| to come in contact with undiluted bleach. |
|
|
|
|
| |
|
|
| Chemicals like hair bleach | • Rinse items that may have chemicals on them before | |
|
|
| or dye, permanent wave | washing. | |
|
|
| solution |
| |
|
|
|
|
| |
| Wrinkling |
| Improper sorting | • Avoid mixing heavy items (like work clothes) with | |
|
|
|
|
| light items (like blouses). |
|
|
|
|
| • Try a fabric softener. |
|
|
|
|
| |
|
|
| Overloading or | • Load your washer so clothes have enough room | |
|
|
| incorrect water level | to move freely. | |
|
|
|
|
| |
|
|
| Incorrect wash and | • Match Cycle selection to the type of fabric you are | |
|
|
| dry cycles | washing (especially for easy care loads). | |
|
|
|
|
| |
|
|
| Repeated washing in | • Wash in warm or cold water. | |
|
|
| water that is too hot |
| |
|
|
|
|
|
|
| NOISE |
|
| Possible Causes | What To Do |
|
|
|
|
|
|
| Washer is noisy |
|
| Washer is uneven | • To level the front of the washer, adjust the front leveling |
|
|
|
|
| legs by rotating the individual leg in the proper direction |
|
|
|
|
| for up or down. To level back of washer, lift back of |
|
|
|
|
| machine 4″ (11 cm) and set down. |
|
|
|
|
|
|
|
|
|
| Washer load is | • Push the Cycle knob in to stop the washer, open the lid |
|
|
|
| unbalanced | and redistribute the load evenly. Close the lid and restart. |
|
|
|
|
|
|
|
|
|
| Shipping rod is still assembled | • To remove shipping rod from washer, pull yellow tag and |
|
|
|
| in unit | attached rod from the bottom right hand side of washer. |
|
|
|
|
|
|
|
|
|
| Washer is sitting too close | • Pull washer away from the wall; about 4″ (11 cm) is |
|
|
|
| to wall (causes knocking | needed. |
|
|
|
| during cycle) |
|
|
|
|
|
|
|
| OTHER | Possible Causes | What To Do | ||
|
|
|
|
|
|
| Labels on the exterior | Occasionally the adhesive | • Use a hair dryer set at the lowest heat setting, directing | ||
| of the washer will not | used on the labels does | the air at the label for a short amount of time. This will | ||
| peel off cleanly | not release cleanly | release the adhesive easily, without damaging the surface | ||
|
|
|
|
| of the washer. |
14