Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
WATER (cont.) | Possible Causes | What To Do |
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Water fills and drains | Siphoning | • If your standpipe or drain for the washer is less than 3 feet |
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| filling. Lifting the drain hose at least 3 feet off the floor |
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| will allow the water to remain in the tub until the pump |
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| drains it out. The |
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| high enough to do this. The |
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| with the installation parts package for your washer. |
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| • Another way siphoning can occur is if the standpipe is |
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| stuffed with rags or other items that prevent air from |
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| escaping with the water. Air flow is needed to break |
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| the suction. |
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| • Check to make sure only the straight part of the drain |
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| hose is inserted into the standpipe; no ribs of the drain |
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| hose should be in the standpipe or drain pipe. |
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OPERATION |
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| Possible Causes | What To Do |
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Washer pauses during |
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| The washer normally pauses |
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wash cycle |
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| between washing steps |
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Washer pauses during |
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| This is normal | • The washer may pause during the spin cycle to remove |
spin cycle |
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| soapy water more efficiently. |
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Washer won’t operate |
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| Washer is unplugged | • Make sure cord is plugged securely into a working outlet. |
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| Water supply is turned off | • Turn both hot and cold faucets fully on. |
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| Controls are not set | • Check controls and make sure Cycle knob is pulled out |
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| properly | to ON position. |
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| Lid is | • Close lid and reset cycle, to the beginning if necessary. |
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| prevents agitation and spinning |
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| when lid is up |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
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| tripped/blown | reset breaker. Washer should have separate outlet. |
PERFORMANCE |
| Possible Causes | What To Do |
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Colored spots |
| Incorrect use of fabric | • Check fabric softener package for instructions and |
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| softener | follow directions for using dispenser. |
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| • Pretreat stain and rewash. |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. |
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Grayed or yellowed |
| Not enough detergent | • Use more detergent (especially with larger loads). |
clothes |
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| Be sure to follow detergent manufacturer’s directions. |
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| Hard water | • Use a water conditioner like Calgon brand or install |
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| a water softener. |
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| Water is not hot enough | • Make sure water heater is delivering water at |
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| Washer is overloaded | • Select load size to match clothes load. |
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| Detergent is not dissolving | • Add detergent as wash basket fills with water before |
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| you load clothes. |
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| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
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| unstable dyes may be indicated. | |
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