GE Profile Washer Before you call for service…, Troubleshooting Tips, Perfectemp, Water

Page 8

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

PERFECTEMP

Possible Causes

What To Do

PerfecTemp

The washer is in a cold

This is normal. The PerfecTemp feature is designed not

wash temperature

rinse cycle

to activate during a cold rinse cycle to improve the energy

is incorrect

 

efficiency of your washer.

 

 

 

(Review PerfecTemp

All the water in your

Wait until the water in the water heater is heated to the

in the “About washer

household water heater

correct temperature.

features” section)

has been used

 

WATER

Possible Causes

What To Do

Too many suds

Too much detergent

Measure your detergent carefully. Use less soap if you have

 

 

soft water, a smaller load or a lightly soiled load.

 

 

 

 

Type of detergent

Switch to HE detergent.

 

 

 

 

Soft water

Try less detergent.

 

 

 

Water leaks

Using too much detergent

Use less detergent. Use less soap if you have soft water,

 

in washer

a smaller load or a lightly soiled load.

 

 

 

 

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and

 

improperly connected

rubber washers are installed. Make sure end of drain hose

 

 

is correctly inserted in and secured to drain facility.

 

 

 

 

Household drain may

Check household plumbing. You may need to call

 

be clogged

a plumber.

 

 

 

 

Constant water pressure

Tighten hoses at the faucets and turn the water off after

 

to the fill hoses at the

each use.

 

water source

Check condition of the fill hoses; they should be replaced

 

 

every 5 years.

 

 

 

Water temperature

Cooler water temperatures

New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

 

efficiency

performance.

 

 

 

 

Control is not set properly

Check water temperature control and adjust.

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

 

or improperly connected

hoses are connected to correct faucets.

 

 

 

 

Water valve screens are

Turn off the water source and remove the water connection

 

stopped up

hoses from the upper back of the washer. Use a brush or

 

 

toothpick to clean the screens in the machine. Reconnect

 

 

the hoses and turn the water back on.

 

 

 

 

House water heater is

Make sure house water heater is delivering water at

 

not set properly

120°F–140°F (48°C–60°C).

 

 

 

Water pumped out before

Lid lifted or cycle was put in

Reset cycle.

cycle is complete

pause for over 24 hours

 

 

 

 

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not

 

improperly connected

sitting on it.

 

 

Top of drain outlet should be less than 6 ft (1.8 m)

 

 

above floor.

 

 

 

Washer pauses during

The PREWASH Cycle or

This is normal. The washer alternates between agitate and

wash cycle

AUTO SOAK Option was

soak during these cycles to get your clothes cleaner with

 

chosen

less wear.

 

 

 

Washer pauses during

This is normal

The washer may pause during the spin cycle to remove

spin cycle

 

soapy water more efficiently.

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Contents Troubleshooting Tips Consumer Support Operating InstructionsWrite the model and serial numbers here Model # Serial # You can find them under the lid of the washerWater Heater Safety Proper InstallationYour Laundry Area Or loss of lifeWhen Using the Washer When not in USERead and Follow this Safety Information Carefully Operating InstructionsTemperature About the control panelControls Load SizeWash Cycle-Cycle Selector Knob Options on Energy Star models onlyEstimated Time Remaining Display About washer features Cleaning the Fabric Softener Dispenser on some modelsLiquid Bleach Funnel To use, follow these stepsLoading and using the washer Care and cleaning of the washerSorting Wash Loads Proper Use of DetergentBefore you call for service… Troubleshooting TipsPerfectemp Possible Causes What To DoOperation PerformanceSounds GE Washer Warranty TroubleshootingWhat Is Not Covered For The Period Of We Will ReplaceSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design StudioInstrucciones Instrucciones de operaciónConsejos para la solución Soporte al consumidorSeguridad DEL Calentador DE Agua Instalación CorrectaZona DE Lavadero Evitar daños a la propiedad, lesiones personales, o muerteNo manipule los controles AL Utilizar LA LavadoraLEA Y Siga Esta Información DE Seguridad Cuidadosamente Temperature Temperatura Panel de controlControles Load Size Tamaño de cargaOpcionesSuavizante de modelos Energy Star solamente Suavizante más 2do enjuagueSuavizante más 2do enjuague y centrifugado extendido Remojo automático más centrifugado extendidoPara usarlo, siga estos pasos Funciones de la lavadoraEmbudo para el blanqueador líquido Cómo cargar y usar la lavadora Separación de cargasUso correcto del detergente Carga de la lavadoraConsejos para la solución de problemas Antes de llamar para solicitar servicio…Causa posible Qué hacer AguaOperación RendimientoRendimiento Causas posibles Qué hacer SonidosSolucionar problemas Garantía de la lavadora GEPor el período de Reemplazaremos Lo que no está cubiertoSoporte al consumidor Página Web de GE Appliances Solicite una reparaciónGarantías ampliadas Piezas y accesorios