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OPERATION | Possible Causes | What To Do | |
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Washer won’t operate | Washer is unplugged | • Make sure cord is plugged securely into a working outlet. | |
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| Water supply is turned off | • Turn both hot and cold faucets fully on. | |
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| Controls are not set properly | • Check controls. | |
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prevents agitation and | Lid is | • Close lid and reset cycle, to the beginning if necessary. | |
spinning when lid is up |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or | |
| tripped/blown | reset breaker. Washer should have a separate outlet. | |
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| Electronics need to be reset | • Unplug washer, wait 2 minutes, plug back in and press START. | |
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| START was not pressed | • Press START. | |
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| Lid magnet missing | • Call for service. | |
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Time not shown | Unit filling | • This is normal. Estimated time remaining is updated during | |
on display |
| fill time. | |
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Movement inside machine | Shifting mechanism is | • When the machine is manually turned off, the shifter will | |
when shut off | disengaging the motor | disengage the motor before completely shutting down. | |
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| If lid is raised before the motor is disengaged, it will resume | |
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| when lid is closed. | |
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Basket seems loose | Basket moves or rotates freely | • Washer basket does not have a traditional brake. Basket will | |
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| move freely. This is normal. | |
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PERFORMANCE | Possible Causes | What To Do | |
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Clothes too wet | Incorrect cycle selected. | • Make sure the cycle selected matches the load you are | |
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| washing. Some fabrics will feel wetter when rinsed with cold water. | |
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| Wash load out of balance | • Redistribute load in washer and run through Drain & Spin cycle. | |
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Colored spots | Incorrect use of fabric | • Check fabric softener package for instructions and follow | |
| softener | directions for using dispenser. | |
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| • Make sure you have selected the Fabric Softener option. | |
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| • Pretreat stain and rewash. | |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. | |
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Grayed or yellowed | Detergent amount | • Be sure to follow detergent manufacturer’s directions. | |
clothes |
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Hard water | • Use a water conditioner like Calgon brand or install | ||
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| a water softener. | |
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| Water is not hot enough | • Make sure water heater is delivering water at | |
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| Washer is overloaded | • Loosely load clothes no higher than the top row of holes in the | |
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| washer basket. For best results, load items around the outside | |
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| of the basket. | |
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| Detergent is not | • Add detergent to the wash basket before you load clothes. | |
| dissolving |
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| Dye transfer | • Sort clothes by color. If fabric label states wash separately, | |
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| unstable dyes may be indicated. | |
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Lint or residue on | Clothes are air or line dried | • If you do not dry your clothes with a clothes dryer, your | |
clothes |
| clothes may retain more lint. | |
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| Incorrect sorting | • Separate lint producers from lint collectors. | |
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| Washing too long | • Wash small loads for a shorter time than larger loads. | |
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| Detergent not dissolving | • Add detergent to wash basket before you load clothes. | |
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| • Try a liquid detergent. | |
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| • Use warmer water temperature. | |
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| Overloading | • Loosely load clothes in the washer basket. For best results, load | |
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| items around the outside of the basket. | |
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| Incorrect use of fabric | • Check fabric softener package for instructions | |
| softener | and follow directions for using dispenser. | |
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| • Make sure you have selected the Fabric Softener option. |
9
Safety Instructions
Operating Instructions
Troubleshooting Tips