Troubleshooting
This chapter summarizes the most common problems you could encounter with your Portable Steamer & Sanitizer. Please read the different sections for more details.
If you are unable to solve the problem, please contact our Customer Care Representatives at the number shown at the bottom of the page.
PROBLEM: QuickPro™ does not operate.
Possible Cause:
1)Power cord not firmly plugged into outlet.
2)No power in wall outlet.
Possible Solution:
1)Check plug in outlet and set plug firmly.
2)Check fuse or breaker. Replace fuse and/or reset breaker.
PROBLEM: QuickPro™ does not emit steam.
Possible Cause:
1)The appliance is not plugged in.
2)No water in water tank.
3)Water level is too low.
4)The Steam Button has not been primed.
5)The Water Reservoir is not in place.
Possible Solution:
1)Check that the appliance is correctly plugged in.
2)Add water to the Water Reservoir following the instructions on pg 7.
3)Unplug the appliance; allow it to cool and refill the Water Reservoir as outlined on pg 8, Steps
4)To ‘Prime’ the steam jets, press the Continuous Steam Button for 4 seconds to begin steaming.
5)Be sure that the Water Reservoir has snapped into place.
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